rue21
2.5 of 5 226 reviews
www.rue21.com Warrendale, PA 5000+ Employees

rue21 Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.5 226 reviews

                             

48% Approve of the CEO

rue21 President and CEO Bob Fisch

Bob Fisch

(110 ratings)

34% of employees recommend this company to a friend
226 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "You can add your own personal touch to them and you get an employee discount"
    in 14 reviews
  • "Easily one of the best places to learn about retail and customer service"
    in 11 reviews
Cons:
  • "Upper management (headquarters) not in touch with what the stores really had to do in the course of one day"
    in 17 reviews
  • "No bonuses for assistant managers (even salaried ones)"
    in 14 reviews
  • Show more review highlights

Reviews

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    Great for your first job, provides a lot of learning and is very forgiving.

    Assistant Manager (Former Employee)
    Fort Worth, TX

    ProsFlexible schedule. Great co workers. Fast paced. Offers a wonderful learning curve. Develops customer service, ability to sell, multitasking, and patience. Management is willing to help you learn and gives you opportunities to better yourself.

    ConsCan be overwhelming at times. Holidays and back to school are exhausting. Be prepared for angry moms and snotty kids. Selling fragrances can be difficult and will test your patience. Upper level management can seem unfair at times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    The company is lead by an intelligent, forward thinking CEO.

    Anonymous Employee (Former Employee)

    Pros*Cutting edge
    *CEO, CFO very intelligent and move the company forward even in a tough economy.
    *Diversified sales

    Cons*Turnover in the main office as well as the field
    *Lack of concern from department supervisors for employees

    Advice to Senior ManagementMr. Fisch needs to look at the reasons for certain department's constant turnover. It is not always necessarily fault of the employee. Perhaps look at the management of the department.

    Yes, I would recommend this company to a friend

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    It's fun to say hi to coworkers...thats it

    Sales Associate (Current Employee)
    Boise, ID

    Proscoworkers, customer service, flexible with school schedule, 50% discounts every month plus the 25% off

    Consedge on selling fragrances, no extra holiday pay (WHAT?), disorganized management, no real benefits, they don't care about your growth

    Yes, I would recommend this company to a friend

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    Bad retention rate, no appreciation for employees

    FT Assistant Manager (Former Employee)
    Fort Oglethorpe, GA

    ProsEmployee discount of 25% off merchandise and an almost monthly 50% discount weekend.

    ConsDead-end job, little ability to move up in management, poor pay rate, bad hours if you aren't a manager

    Advice to Senior ManagementCare about your employees!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    NO Work Life Balance allowed at rue21

    Store Manager (Current Employee)
    North Chicago, IL

    ProsGreat Discount. That's all !

    ConsNo Payroll, overwhelming Tasks, Non Supportive Field Managers. No Work/Life Balance.

    Advice to Senior ManagementNo support from Field Management, When asking for more payroll hours due to large amounts of Task, your told that " your a salaried member of management , this is why you get paid all the big money " Or " this is not a 42 hour a week job, you need to be putting in 60 hour weeks to make it happen. We are not Robots! Company sells Story's and dreams to recruit you. You need to use better grammar and speak more professional. Stop Gossiping between other stores and trying to crate animosity between other store managers. Field Management that has never worked a day in there life in a Rue store should never given the right to tell you how to run your store, unless They were promoted from store manager to Field Managers with in the brand. If hired from out sourcing, they have no clue in what there saying or doing half the time. Field Managers need to Dress the Part and Look the part of the Brand. When your CEO and VP's dress better then you, Its a Problem. Practice what your Preach.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Do you Rue? I did, unfortunately.

    Anonymous Employee (Former Employee)
    State College, PA

    ProsI made a few good friends and got some management experience under my belt. I also got really good at ignoring jealous, overbearing, favorites-playing members of management.

    ConsWork/life balance. Underpaid for the overwhelming workload and added pressure from other members of management. Even the discount wasn't all that great considering the clothing fell apart after one or two washes.

    Advice to Senior ManagementI think it's really cool that rue21 wants to "go green" with their Eco fragrances, but don't you guys think it'd be a little more conducive to the cause if you'd just eliminate the insane amount of paperwork you make the managers print every single day. Think of the trees you'd save by doing that instead of hocking a ten-dollar bottle of gross.

    No, I would not recommend this company to a friend

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    I liked this job.

    FT Assistant Manager (Current Employee)

    ProsThe people, The hours, Discount, Cute clothes

    ConsOrganization,
    Leadership,
    How late you can be there

    Advice to Senior ManagementCommunicate

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great work environment!

    Sales Associate (Former Employee)
    New York, NY

    ProsFriendly work place, great opportunities

    ConsNot enough hours were given, discount was pretty poor.

    Advice to Senior ManagementBetter discount and more appreciation for employees.

    Yes, I would recommend this company to a friend

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    Good job while in school.

    Sales Associate (Former Employee)
    Gurnee, IL

    ProsFlexible scheduling, room to learn new areas

    ConsInexperienced store management, should work with staff more to train

    Advice to Senior ManagementCoach and educate staff more

    Yes, I would recommend this company to a friend

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    A place where you can grow

    Store Manager (Former Employee)
    Knoxville, TN

    Proslove my co-workers, affordable clothes, worked great with my District Manager, built a relationship with my customers.

    Constask heavy, too much merchandise in every tables, rounders and wall shops.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at rue21 reviews and ratings — including employee satisfaction and approval rating for rue21 CEO Bob Fisch. All 226 reviews posted anonymously by rue21 employees.