rue21

www.rue21.com
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rue21 Reviews

Updated February 26, 2015
Updated February 26, 2015
329 Reviews
2.5
329 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
rue21 President and CEO Bob Fisch
Bob Fisch
158 Ratings

Review Highlights

Pros
  • Employee discount of 25% off merchandise and an almost monthly 50% discount weekend (in 24 reviews)

  • discount, dress code, hands on approach, good work enviroment (in 14 reviews)


Cons
  • Highly unorganized upper management, The company runs like it only has 3 stores instead of 1000 (in 26 reviews)

  • NO WORK LIFE BALANCE, way to much tasking, lack of customer experience (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at rue21 full-time (more than a year)

    Pros

    Fun environment, good co workers, cute clothes, opportunity to move up quickly, more hours because people call out a lot

    Cons

    hours based on fragrance sales- which can be good or bad
    not the greatest benefits
    lots of drama

    Advice to ManagementAdvice

    be less biased with scheduling- everyone should have to open and close not just one or the other.

    Recommends
    Negative Outlook
  2.  

    It was fun but definitely not something to stick with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Oklahoma City, OK
    Former Employee - Sales Associate in Oklahoma City, OK

    I worked at rue21

    Pros

    Pretty easy job just walking around folding tables and talking to customers. Coworkers are pretty fun to be around.

    Cons

    Drama is the number one problem within the company . And the theft for customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good job but too much stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at rue21

    Pros

    Environment
    Discounts
    Paid holidays
    40% associate appreciation days
    Clothing
    Able to get in on sales first
    Able to mark down items

    Cons

    Selling fragrances
    Not a lot of time for visual set ups
    Personal stores policies conflicted with the company policies. Wasnt able to make sound desicions because you would be wrong to one of them. Dammed if you did, dammed if you didn't.

    Advice to ManagementAdvice

    Store was short staffed for a long time but excepted eveything to be done fast when labor wasnt there. Unrealistic goals for a short staffed team. Didnt understand that certain things couldn't get done when the only 2 people working are either helping customers, ringing them up, or recovering want enough time or labor to get anything else done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Saint Louis, MO
    Current Employee - Store Manager in Saint Louis, MO

    I have been working at rue21

    Pros

    people, customers and associates make work fun.

    Cons

    They pay is not very competitive.

    Advice to ManagementAdvice

    great place to work

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager in Gretna, LA
    Current Employee - FT Assistant Manager in Gretna, LA

    I have been working at rue21

    Pros

    I've been working for Rue21 for almost 8 years, it's a great job. If you want to learn everything about retail and management, this is the company to work for. It teaches you time management, how to multi-task, and paperwork. Something we all need to know in the real world. Basically it trains you to run your own business. Because your store is your business.

    Cons

    The workload can be difficult at times, but I've learned if you plan your work, and work your plan it's not too bad

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fun and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at rue21

    Pros

    Love working here. People are great. And flexable hours!

    Cons

    Not too many. Just better be ready to work!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Constant changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Assistant Manager
    Current Employee - Part Time Assistant Manager

    I have been working at rue21

    Pros

    The employee 50% off discount once a month.

    Cons

    Unrealistic task to complete in a short amount of time

    Advice to ManagementAdvice

    Learn how to schedule employees for more coverage within the store

    Doesn't Recommend
    Positive Outlook
  9.  

    great starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at rue21

    Pros

    This was a great job that I started in high college. I'm now in college and they've always worked with my school schedule. I love my coworkers.

    Cons

    The store can draw some very manner less clientele at times. But that can Happen anywhere you work. The starting wage is low but as an association you do not have a demanding workload.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good to get your foot in the door, but leave soon thereafter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at rue21 full-time

    Pros

    Seeing new clothes all the time and getting the discount helps you to always have new clothes.

    Cons

    Management. If you don't suck up to your boss, then you will never get anywhere. Plus, you can never call out sick.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great place to start a career, not a great place to stay long-term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Warrendale, PA
    Former Employee - Information Technology in Warrendale, PA

    I worked at rue21 full-time (more than a year)

    Pros

    -Willing to train. Great for someone right out of school.
    -Promoted from within. Great opportunity to move around within company and/or advance your career.
    -Small company, nice to know everyone's name and face.
    -Interview process was relatively easy.
    -Laid back work environment and relaxed dress code. Majority of employees were younger. Easy to relate to others and make friends.
    -Benefits were competitive (healthcare, dental, vision, 401k, tuition assistance, etc...).

    Cons

    -Compensation was poor. Your manager would fight for you, but senior management would veto their decision and low-ball you. Pay was under industry average.
    -Promised yearly raise and bi-yearly bonus during interview. This supposedly was to make up for the poor compensation. Shortly after, bonuses were cancelled company-wide due to "poor sales".
    -No work/life balance. Expected to work 45+hrs/week, weekends, events, holidays, etc...
    -Never felt like senior management was truly confident in their plan/direction for the company. Constantly opening new stores and launching new products (rueGuy, ruePlus, new fragrance every month, etc...) to keep customer interest up. My feeling was that the majority of their business came from new customers, not repeat customers. As such, comp. store sales were always poor.
    -Majority of the executives could be described as megalomaniacs and micro-managers. It was their way or the highway, would verbally berate employees, not open to change or process improvement, etc...
    -Went public in 2009, went private in 2013. As an employee, this wasn't communicated to me until after they were already private. In fact, it was posted in a newspaper before management informed anyone. Personally, I didn't feel like this was any benefit to the company/employees and only served to make money for the executives and senior management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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