tw telecom

  www.twtelecom.com
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tw telecom Reviews

Updated Jul 21, 2014
tw telecom – US – “Signage”

All Employees Current Employees Only

3.1 107 reviews

81% Approve of the CEO

tw telecom Chairman, President, and CEO Larissa L. Herda

Larissa L. Herda

(81 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • Tw provides a very good work life balance, and a plesent office culture(in 6 reviews)

  • Personal and Professional Growth, Team Work, Employee Satisfaction, the place is a very flexible and good work environment(in 7 reviews)


Cons
  • Bullying" type management has become prevalant, especially in operations/operations support with the apparent encouragement of upper management(in 4 reviews)

  • They expect long hours working to 7P and praise those who do(in 3 reviews)

107 Employee Reviews
Relevance Date Rating
in

     

    Great company, bummer about the sale

    Anonymous Employee (Current Employee)

    ProsSmall enough to make an impact, great culture, great work life balance. Very stable.

    Consreally really REALLY hard to get rid of under-performing individuals, depending on the person/department, a lack of urgency and motivation

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Employees are valued

    Senior Management (Former Employee) Littleton, CO

    ProsEmployees and their families well being are important all the way up to the CEO. Work life balance is important. Like most companies there are highs and lows on volume of work load but over all extremely great place to work.

    ConsSalary not as competitive but close

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Approves of CEO

     

    Great company

    Anonymous Employee (Current Employee)

    ProsLots of opportunities for personal growth, comfortable work environment (big physical work spaces), good time-off policy, flexible work schedules.

    ConsSalaries are not particularly competitive, promotion opportunities not the best.

    (Company is being acquired so long-term employment not likely for me.)

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work, wonderful management.

    Project Manager (Current Employee) Littleton, CO

    ProsI have been with tw for 4+years, great work environment. Managers/directors have the backs of their employees. Very flexible work place.

    ConsHeavy work load, work/life balance can be a bit skewed.

    Advice to Senior ManagementDon't sell to L3

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    intern

    Anonymous Employee (Current Employee)

    Prosgreat people, challenging, and interesting work

    Consnothing, awesome experience. Was allowed to participate in interesting tasks.

    • Culture & Values
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    • Senior Management
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    Great Company To Work For

    Anonymous Employee (Current Employee)

    ProsGreat senior leadership, who employees opportunity to learn and advice.

    ConsPoor development of mid and low level management

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Little telecom company providing large broadband circuits

    Customer Account Manager (Current Employee)

    ProsGood company -long term employees

    ConsSell of company to level 3

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company to work for

    Business Operations Analyst (Current Employee) Denver, CO

    ProsThe office culture, benefits, my direct management are all great! This is what makes it such a great place to work.

    ConsPromotions within my immediate group are not heard of. In order to get any kind of promotion, you must leave the group.

    Advice to Senior ManagementWhen there are HR issues with management, please look deeply into it. Management HR issues seem to be swept under the rug, which is very unfortunate.

    Yes, I would recommend this company to a friend

     

    tw telecom

    Anonymous Employee (Current Employee)

    Prosgood people, good products, good customer service

    Conscareer advancement (in my market)

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Bye-bye tw...hello Level-3!

    Account Executive II (Former Employee) Lubbock, TX

    ProsCompensation is good
    Company places a lot of support and resources for its sale staff
    Training is excellent
    Management varies by market. I was fortunate to have a great manager
    Company is small and lean. Can make quick decisions without red-tape
    Services are the best in the industry
    Industry Leader in customer service
    Able to resolve customer issues quickly
    Commission structure is very aggressive

    ConsManagement varies by local market. Not consistent. Could be good or bad depending on local manager
    Competition is fierce
    Prospects put a high emphasis on competitors low price which 90% of the time is not the best solution

    Advice to Senior ManagementNo need for advice. tw telecom was recently purchased by Level-3. Old management is out. Level-3 will be calling the shots. Not sure if that's a good thing or bad thing.

    Yes, I would recommend this company to a friend

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