unitedprint.com

  www.unitedprint.com
  www.unitedprint.com

unitedprint.com Reviews

28 Reviews
4.5
28 Reviews
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Employee Reviews

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  1.  

    there is no risk to get bored!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Agent in London, England (UK)
    Current Employee - Support Agent in London, England (UK)

    I have been working at unitedprint.com full-time (less than an year)

    Pros

    Friendly, young and nice environment, possibility to deal with a lots of different situations and meeting people from different countries. Opportunity to do workshop to improve the personal knowledge in the field.

    Cons

    I haven't noticed any, so far!

    Advice to ManagementAdvice

    I would suggest to improve the ichat system. Sometimes when is busy the risk of missing a chat is high if we don't keep it on the screen at all time. It would be much better is possible to hear a sound or if the bar at the bottom of the page goes active when the customer writes.
    Having the same number of holidays for the London team as for the German one.

    Recommends
    Positive Outlook
  2.  

    progressive and nice company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SEO Consultant in London, England (UK)
    Current Employee - SEO Consultant in London, England (UK)

    I have been working at unitedprint.com full-time (more than 5 years)

    Pros

    friendly team leaders, highly educated in field

    Cons

    there is nothing wrong as I like to work for this company. Some things could be better but the good will come.

    Recommends
    Neutral Outlook
  3.  

    Learnful and challenging experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SEO-Marketing
    Current Employee - SEO-Marketing

    I have been working at unitedprint.com part-time (less than an year)

    Pros

    - Professional senior management
    - Competitive salaries and bonuses
    - International approach
    - Variety of languages spoken by employees
    - Structure and organisation

    Cons

    - Poor English knowledge of some employees

    Advice to ManagementAdvice

    - Improve overall English language skills

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Happy employee in a fast growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - International Sales Manager/New Customer Acquisition in London, England (UK)
    Current Employee - International Sales Manager/New Customer Acquisition in London, England (UK)

    I have been working at unitedprint.com full-time (more than an year)

    Pros

    - Friendly staff
    - Possibility to grow inside the company (They offered me twice the possibility to change my position in the company)
    - Good management
    - Good salary (basic+ commission+ health bonus)

    unitedprint is a company where you can be yourself and that's really important for me.

    Cons

    - no benefits (health insurance / travel costs refunded)
    - sometimes there is a lack of communication between our different services on which we can work.

    Advice to ManagementAdvice

    They are always ways to improve but still unitedprint is the best company I worked for in my carrier. The only advices I can give is to improve on the communication, to be more flexible with the different thinking from the different countries in order to get an even better vision of business and make this growth last for an other 15 years.

    Doesn't Recommend
    Positive Outlook
  6.  

    positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in London, England (UK)
    Current Employee - Customer Service Agent in London, England (UK)

    I have been working at unitedprint.com full-time (less than an year)

    Pros

    nice work environment and cosy office, helpful managers, \family-like\ atmosphere, no work overflow, friendly

    Cons

    the unpaid break of one hour, which makes us stay in the office for 9 hours every day. I would rather work for 7.5 hours and having 30 min unpaid break.

    Advice to ManagementAdvice

    no advice :)

    Recommends
    Positive Outlook
  7.  

    Best opportunity for someone to work in friendly multinational environment and get a reasonable good basic salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Centre Agent in London, England (UK)
    Current Employee - Call Centre Agent in London, England (UK)

    I have been working at unitedprint.com full-time (more than 3 years)

    Pros

    Easy access to get to work, free parking, nice & friendly environment, Being able to improve skills through occasional training. Multitasking. Very good working hours. Easy socializing inside and outside the company.

    Cons

    Lack of few important hygiene factors such as: Unpaid sickness, paying only 20 days paid holidays per annum, difficult access of communication to higher management. Other pros: Lack of skills verity to improve career within different directions. Top-down appraisal. Unable to find the best fit for the company's advantage.

    Advice to ManagementAdvice

    Company should invest more on trusted employees. Should implement in a much better appraisal system and decide according to every aspect of skills competence. Employees should be able to get benefit from development of career rather than only training. Salaries should be raised each year in accordance to life cost in the UK.

    Recommends
    Positive Outlook
  8.  

    Best opportunities for my career in an international company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in London, England (UK)
    Current Employee - Customer Service in London, England (UK)

    I have been working at unitedprint.com full-time (more than an year)

    Pros

    - young and dynamic company with very nice and helpful colleagues
    - very nice but also professional working atmosphere
    - space for feedback and development within the company
    - many opportunities to grow

    Cons

    - just the minimum amount of 20 days of holdidays per year ... really difficult to reach a good work-life-balance
    - should take care for the international staff in the same way than for the german staff (health insurance, pension scheme, gym, ...)
    - need a better kitchen area, which place for everyone during the lunch time

    Advice to ManagementAdvice

    - the cooperation with the german headquarter could be improved (e.g. send good staff to visit the production)
    - include the feedback of the native customer service agents, to improve the sales in the referring country

    Recommends
    Positive Outlook
  9.  

    I came to learn lots of new things and its helps me to develop my skills language, techniques and etc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in London, England (UK)
    Current Employee - Customer Service in London, England (UK)

    I have been working at unitedprint.com full-time (more than 3 years)

    Pros

    Before I come to this field I struggle lot but unitedprint did not let me down. Its like a family always my colleague try to share their good and bad.

    Cons

    Some times comunication system each other not good enough

    Advice to ManagementAdvice

    My request is if we can get a office water cooler to our office staff.

    Recommends
    Positive Outlook

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