xpedx Reviews

Updated June 19, 2015
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2.8
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Recommend to a friend
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John V. Faraci
9 Ratings

Pros
  • Good benefits, 401K match, good salary (in 9 reviews)

  • Good 401K, average healthcare benefits, stable parent company (in 4 reviews)

Cons
  • The customer service is under a lot of stress and no help to relieve the stress (in 3 reviews)

  • Many of the long term support staff were terminated due to restructure and possible impending merger (in 2 reviews)

More Pros and Cons

76 Employee Reviews

Sort: Popular Rating Date
  1. I enjoyed helping our managers, sales professionals and support personnel reach their full potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Seattle, WA
    Former Employee - General Manager in Seattle, WA

    I worked at xpedx full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Distribution industry is always changing. You are engaged with many different industries.

    Cons

    The company was changing and becoming less customer centric.


  2. Former employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at xpedx

    Pros

    I know the company is growing but too many changes.

    Cons

    I was hired for a new program but I barely received any support from the management team. 95% of the time I was just sitting there doing nothing with no training and work. Then I got blamed for not doing any work.

    Advice to Management

    Pay actual attention to employees and know what the employees want and need.


  3. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Fenton, MO
    Current Employee - Account Manager in Fenton, MO

    I have been working at xpedx (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Company was in a state of change. This means that it could get better over time.

    Cons

    The constant change created chaos, work distractions, human relation issues, as well as product and delivery issues.

    Advice to Management

    Change is good when it's a program that provides goods and service that create profit. Implementing expensive programs that distract from profit and efficiency are counter productive.


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  5. Xpedx - Sales Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Phoenix, AZ
    Former Employee - Sales Assistant in Phoenix, AZ

    I worked at xpedx full-time (More than a year)

    Recommends
    Recommends

    Pros

    Great Sales team - ability to grow. Fast paced and fun.

    Cons

    Don't have any Cons that I can recall.


  6. Great company to work for with many chances to ascend in the organization.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Greensboro, NC
    Former Employee - Customer Service in Greensboro, NC

    I worked at xpedx

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Training, diversity, challenging, and competitive

    Cons

    Communication from senior management could be improved, and overall company leadership.

    Advice to Management

    Communicate more frequently and more effectively about the company and its direction


  7. I have worked at this company for 11 years and the best part of working here are the people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Purchasing in Edwardsville, KS
    Current Employee - Purchasing in Edwardsville, KS

    I have been working at xpedx

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The people and the opportunity to have causal days on Fridays

    Cons

    Too many changes going on since merger and there is no communication or structure to make sure changes are feasible.

    Advice to Management

    Before making a decision be sure to check with the people doing the job to make sure it is a good and workable decision.


  8. I worked at xpedx

    Pros

    Well known packaging company.
    Wide variety of materials.

    Cons

    Long decision-making process due to Corporate barriers.


  9. Shipping / Safety Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shpping Safety Manager in Charlotte, NC
    Former Employee - Shpping Safety Manager in Charlotte, NC

    I worked at xpedx full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    In the beginning they were a great employee focused organization to work for. Pay was a little above average. Benefits were great.

    Cons

    Cut throat management. Did not relay their vision to employee's. They were to dedicated to the ways of the old Dillard Paper Co. and those of past Dillard employee's, especially management.

    Advice to Management

    Rededicate back to employee's on their past values.


  10. I like my job just not the people I work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at xpedx full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The people I work with are great.

    Cons

    Management needs over haul do to lack of trust and support

    Advice to Management

    Look at all locations and get rid of staff that lacks the ability to do there jobs.


  11. very good pay not that good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Suwanee, GA
    Current Employee - Truck Driver in Suwanee, GA

    I have been working at xpedx

    Pros

    being off on the weekend

    Cons

    pay and hours sometime don't work when you need time off

    Advice to Management

    don't give drivers a chance we no in and out the warehouse that's aplus



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