xpedx Reviews

Updated April 6, 2015
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2.9
73 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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John V. Faraci
8 Ratings

Pros
  • Good benefits and programs including company investment and retirement (in 9 reviews)

  • The 401(k) is also probably slightly above average as the parent company (International Paper) seems to be awash in cash (in 4 reviews)

Cons
  • The customer service is under a lot of stress and no help to relieve the stress (in 3 reviews)

  • Lack of support from management (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company to work for with many chances to ascend in the organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Greensboro, NC
    Former Employee - Customer Service in Greensboro, NC

    I worked at xpedx

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Training, diversity, challenging, and competitive

    Cons

    Communication from senior management could be improved, and overall company leadership.

    Advice to Management

    Communicate more frequently and more effectively about the company and its direction

  2. I have worked at this company for 11 years and the best part of working here are the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purchasing in Edwardsville, KS
    Current Employee - Purchasing in Edwardsville, KS

    I have been working at xpedx

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The people and the opportunity to have causal days on Fridays

    Cons

    Too many changes going on since merger and there is no communication or structure to make sure changes are feasible.

    Advice to Management

    Before making a decision be sure to check with the people doing the job to make sure it is a good and workable decision.

  3. I worked at xpedx

    Pros

    Well known packaging company.
    Wide variety of materials.

    Cons

    Long decision-making process due to Corporate barriers.

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  5. I like my job just not the people I work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at xpedx full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The people I work with are great.

    Cons

    Management needs over haul do to lack of trust and support

    Advice to Management

    Look at all locations and get rid of staff that lacks the ability to do there jobs.

  6. very good pay not that good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Truck Driver in Suwanee, GA
    Current Employee - Truck Driver in Suwanee, GA

    I have been working at xpedx

    Pros

    being off on the weekend

    Cons

    pay and hours sometime don't work when you need time off

    Advice to Management

    don't give drivers a chance we no in and out the warehouse that's aplus

  7. People can make the difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at xpedx full-time (More than a year)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    Decent equipment, a few stand out employees/managers. Liked the benefits.

    Cons

    Change in management during transitional stages. Communication and or awareness not as keen as would be needed during rapid expansion. Not enough key players with the experience to calm ripples rapid expansion would cause.

    Advice to Management

    All companies want the best employees, few offer the wages that attracts or retains the best

  8. Great place to work very family oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Hanover, MD
    Former Employee - Customer Service Specialist in Hanover, MD

    I worked at xpedx full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The office culture was very laid back everyone was willing to help each other to get the job done. I made many very good friends with my co-workers. Management was well aware of the balance between work life and home life and were very flexable if need be.

    Cons

    The only con for me was being laid off due to a merger and restructuring.

  9. HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at xpedx

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great coworkers who care about each other.

    Cons

    Very little room for growth. Executive leadership doesn't care about the employees'.

  10. Outside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Hayward, CA
    Former Employee - Account Executive in Hayward, CA

    I worked at xpedx full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I had a fantastic manager while I was at xpedx...he really helped me grow as a sales rep and look for new opportunities

    Cons

    The sales tracking system was extremely cumbersome

    Advice to Management

    Help your account reps grow by spending time with them, sit down with them once a month and help them see the opportunities ahead for them-

  11. Good people who mean well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Specialist in Orlando, FL
    Former Employee - Design Specialist in Orlando, FL

    I worked at xpedx full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    For a time, there was a group pushing boundaries and innovating in the distribution space. This is rare for a company of this size. Compensation was good and potential for promotion as fine as long as one is willing to relocate as needed.

    Cons

    A company this large can have a large amount of inefficiencies. Individuals can more easily get lost in the system and push off the responsibilities of their failures onto others. Decision making and especially on-boarding new employees can take a very long time.

    Advice to Management

    Listen to the voices of the employees at ground level. Learn from their experiences.

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