zulily Reviews

Updated September 14, 2014
Updated September 14, 2014
154 Reviews
2.9
154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
zulily CEO Darrell Cavens
Darrell Cavens
110 Ratings

Review Highlights

Pros
  • Being a part of a rapidly growing company that is making history (in 13 reviews)

  • Fun work environment, great people, very fast paced, never bored (in 9 reviews)


Cons
  • To top it off the work/life balance is ZERO (in 8 reviews)

  • Poor management is by far the greatest downfall of this entire organization (in 9 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Lots of opportunities to learn new skill sets, sub par pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Seattle, WA
    Current Employee - Anonymous in Seattle, WA

    I have been working at zulily full-time for more than 3 years

    Pros

    You can gain valuable experience here doing work beyond your qualifications. Studio management believes in cheap labor so rather than hire some one skilled in a particular field, they get a novice. Their loss is your gain!

    Cons

    The honeymoon can last about two years, then You actually have some decent experience. At that point you will want to get paid for the work you've been doing but good luck with that. Think you can't be replaced? See second sentence in "pros".

    Studio is like a creative sweat shop.

    Advice to ManagementAdvice

    It's not really middle management. It's directives from the executives. You don't have to reinvent the wheel in everything. Hire some skilled people in studio, pay them well, and Learn from their insight. In the end you'll save money.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was alright.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer  in  Seattle, WA
    Current Employee - Assistant Buyer in Seattle, WA

    I have been working at zulily full-time for more than a year

    Pros

    Good place to start if you have no experience doing anything else.

    Cons

    They definitely over work the employees here. Pay is low. Upper management does not care about the lower employees here. Before taking the job they don't tell you that you are basically on call 24/7

    Advice to ManagementAdvice

    Pay better. Actually make the employees feel like employees not like students in a classroom.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 9 people found this helpful  

    A GREAT Place to Work if you Don't Mind a Few Bumps Along the Way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at zulily full-time

    Pros

    Great culture and atmosphere. A great place to start a career in the e-commerce space. Being a part of a rapidly growing company that is making history. Ability to move up quickly if so desired and you are willing to take on extra responsibility. Strong leadership (especially in Merchandising) with years of retail experience before coming to zulily. People passionate about serving up the very best product to our customers.
    Love this company. One of the BEST places I have ever worked. Taught me how to be more flexible and open to change, because there is a lot of it. Able to be innovative and put your ideas to work. Some may not work, and that is ok...that is the beauty of the business. Getting to work with a lot of talented folks. Also, getting to support and coach with people new to the business and see them move up in the company. Very rewarding!

    Cons

    Compensation at all levels needs to be addressed. Especially those at the lower end of the pay scale. Transportation costs and parking are very, very expensive and hourly and low salaried employees can barely make ends meet.
    Long hours evenings and weekends. Management is working on this, but until the Studio is able to get on or should I even say ahead of schedule, Assistant buyers and buyers continue to work long hours and have to sacrifice personal time to make sure events are complete. This has been an ongoing issue for as long as I can remember and something in the process needs to be fixed and soon as this is causing a lot of frustration and burn out. We are losing good people to other BIG retailers in the area due to this and compensation.
    Not allowed to "work from home" which for a "tech" company, should be allowed with guidelines. Unless you live in Seattle, commute times in and especially out of the area are BAD, really BAD. Management needs to be flexible with hours because of this.

    Advice to ManagementAdvice

    Listen to your employees about compensation and transportation
    Pay them better-at all levels.
    Fix the processes/problems with Studio not completing events at least a day ahead so the Merchandising team can have a work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Unorganized, chaotic, non-existent training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AP Specialist  in  Seattle, WA
    Former Employee - AP Specialist in Seattle, WA

    I worked at zulily as a contractor

    Pros

    It's pretty easy to get a job here. They hire a lot of recent college grads

    Cons

    They pay very little and everyone is stressed out. The turnover rate here is high and it's no secret hat pretty much everyone is looking to leave as soon as they can find something better. There is no training so be prepared to either sink or swim but spend the first couple months confused. There are a lot of unwritten rules that you find out the hard way about the work process. Team leads are overworked and subsequently less willing and available to help answer questions and the people around you are also new and have no training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    The Future is Bright!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at zulily full-time for less than a year

    Pros

    The company is still so young and there is so much impact that can be made. It's incredibly exciting. They're not afraid to let people exercise their judgment and work creatively. It's FAST paced, and there aren't a whole lot of marching orders. You have to work well with little direction, be able to find your own answers, and be open to LOTS of change.

    A lot of other reviewers tend to winge about the pay being low. True, zulily does not pay what Amazon pays. If you want to make top dollar and have your soul sucked out of you, then sure, go to Amazon. But if you want somewhat of a personal life, the pay is generally pretty competitive.

    Cons

    People can tend to be impatient. zulily is 4 years old, and like a child who is 4 years old, sometimes you'll hear "ARE WE THERE YET?!" being screamed from the back seat.

    So, as they say: if you can't take the heat, stay out of the kitchen.

    Advice to ManagementAdvice

    Culture is difficult to scale! Beware of bringing on managers who are going to steamroll and ax-wield.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vendor Specialist  in  Seattle, WA
    Current Employee - Vendor Specialist in Seattle, WA

    I have been working at zulily full-time for more than a year

    Pros

    zulily has a great atmosphere. The people are always so friendly and the dress code is relaxed. There is room for movement within the company and opportunity for you to be at the forefront of change.

    Cons

    The big one... low compensation. They definitely low ball and make it difficult for you to get raises. The work load is high too. There's also little direction from management in developing skills.

    Advice to ManagementAdvice

    Offer competitive salaries. OR accept that there's going to be a high turnover rate. Team outings are not enough to cover cost-of-living.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    They pay us peanuts, but it ain't bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copywriter
    Current Employee - Copywriter

    I have been working at zulily full-time for less than a year

    Pros

    Casual work environment, easy job. I can wear whatever I want to the office, there is a locker room, showers, and small (only a few pieces of equipment) gym for our use. All the Seattle's Best Coffee, Tazo Tea and Starbucks hot chocolate we can drink.

    Cons

    Low pay, little advancement opportunities, no camaraderie. They take advantage of writers who don't have other opportunities and pay them very little. Turnover is high because, once the writers realize they are worth more, they find better jobs. Management has been constantly changing and hesitant to change anything or try new things.

    Advancement is nigh impossible, as only 4% of the company is eligible for a raise each quarter. Every raise has to go through the CEO and get his approval. For how much this company makes, they sure can be stingy with their lowest rung.

    Advice to ManagementAdvice

    The shift in focus to higher gains has lowered workplace morale, causing a lot of disillusionment in company goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 9 people found this helpful  

    Worked to the bone and not compensated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at zulily full-time for more than 3 years

    Pros

    Positive, friendly atmosphere. Casual, play-centric culture, management is open to suggestion almost to a fault. Flexible scheduling.

    Cons

    Poor hiring patterns (high turnover with no backfilling so people go weeks or months doing the work of 3 or 4 people) , low, LOW compensation with virtually no raises, sloppy processes excused by the "we're a start-up" song and dance. We're not a start-up, we're a publicly traded company with an enormous disparity of income between the exec level and the rest of the company.

    Advice to ManagementAdvice

    Stop weaseling out of paying for services. Give people proper, market-rate compensation, give proper benefits instead of asking people to cut chunks out of their healthcare benefits in order to cover transportation costs, stop undercutting the entire freelance market with your low rates, stop hiring people to low rates by promising lots of overtime and then refusing to allow anyone to work OT hours, and stop relying on salaried employees working 50-65 hour weeks on a regular basis with no overtime pay. When you treat people like they are replaceable, guess what? You will have to replace them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Just so you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at zulily full-time

    Pros

    - You might make some friends, especially if there are other people there who can share the misery you will be going through. Hard times bring people closer together.

    - A lot of talented people work here, and even though the company doesn't see it, the employees do

    Cons

    - I heard that HR is planting falsified reviews on here to raise the rating - so be very weary of any overly chummy reviews you see posted on this site.

    - even though a lot of talented people work here, a lot of UNtalented people work here. A lot of people who are completely unqualified for their positions. This is not an exaggeration - they are incapable of performing the most basic responsibilities associated with the positions they hold.

    - Organization is horrible. While this may in some parts be attributed to the business model (many people there will claim "how organized can a flash-sale really be?") but there are countless instances of poor communication as the root cause for many problems. If people had follow through and integrity, much of this could be avoided.

    - there are virtually no raises. Don't even think about a cost-of-living increase yearly

    - people will be promoted based on who they are buddy-buddy with far more than they will be promoted for their skills, talents, or anything else work-related they bring to the table. It's all a popularity contest.

    - directors will flat out tell you that they are only interested in cheap, replaceable labor. They don't care if there's a 1 year (maximum) shelf life for employees before they get fed up and leave.

    - The CEO was compensated 27 million dollars last year, yet refers to the company as a "startup"

    -Management will be furious with you if you try to bring up compensation, treating you like you're an ungrateful child rather than a valuable employee with valid concerns and market data to back up your claims that you are under-compensated.

    Advice to ManagementAdvice

    See above.
    Also, consider actually fighting for your employees well-being rather than seeing them as expendable.

    Maybe consider closing the ridiculous pay gap

    Maybe stop pretending you can't do anything about it. Being in management does not make you a leader, it makes you someone's boss. The leader is the person who employees will follow not because they have to, but because they want to. How many people in management at Zulily can say they are that kind of a leader?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Such a positive and innovated culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sample Coordinator  in  Seattle, WA
    Current Employee - Sample Coordinator in Seattle, WA

    I have been working at zulily full-time for less than a year

    Pros

    -Positive Vibes
    -young professionals
    -always something to do
    -great team environment, everyone helps out
    -HR/benefits is so so so helpful
    -Hours worked is flexible within reason
    -always looking for ways to improve and streamline departments(could be con for some people,things change quickly)

    Cons

    -Position specific orientation could use some structure(but they are improving it as we speak)
    -Keep in mind this company is newer, some things don't run as smoothly as they could but it will come in time!! :)
    -COMPENSATION

    Advice to ManagementAdvice

    Keep up the office culture/atmosphere it is awesome and appreciated!

    **Transportation is TERRIBLE, either increase pay or help with bus pass/parking**

    Recommends
    Positive Outlook
    No opinion of CEO

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