zulily

  www.zulily.com
  www.zulily.com

zulily Reviews

Updated December 13, 2014
Updated December 13, 2014
176 Reviews
2.8
176 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
zulily CEO Darrell Cavens
Darrell Cavens
124 Ratings

Review Highlights

Pros
  • Being a part of a rapidly growing company that is making history (in 15 reviews)

  • Because it's such a fast-paced, fast-growing company, it's a great place to get experience (in 11 reviews)


Cons
  • To top it off the work/life balance is ZERO (in 11 reviews)

  • Pay is low compared to similar jobs in Seattle (in 6 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Good company, pay needs to be better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Seattle, WA
    Current Employee - Assistant Buyer in Seattle, WA

    I have been working at zulily full-time (less than an year)

    Pros

    Great environment, nice new building. Gym across the street for free. Great cafeteria that's open for breakfast and lunch.

    Cons

    Pay is low compared to similar jobs in Seattle. They are a start-up company but should be able to start compensating their employees better now. Management doesn't always work together well and this has become very frustrating.

    Advice to ManagementAdvice

    Work better together. Be a team and do what's best for the business, not for you and your own team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    very fortunate to be around and a part of the growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at zulily full-time (more than 3 years)

    Pros

    There are so many smart and experienced people to learn from across all divisions. While it can be a sink or swim environment, if you can swim, you'll go far.

    Cons

    Processes or asks from management can quickly change. I chalk this up to growing pains.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merch in Seattle, WA
    Former Employee - Merch in Seattle, WA

    I worked at zulily full-time (more than 3 years)

    Pros

    Great place to meet smart, talented, driven individuals in the beginning (see notes below). It is also a place to gain valuable skills and build your resume.

    Cons

    With that said, the pay isn't great because zulily only hires down and not up. Managers are not there to focus on people development because they are buried with their own work. Process aren't in place to provide guidance or structure. It's chaotic to work with cross functional teams due to the lack of human resources and limited leadership. Given the rapid growth rate new hires are sub par. So if you're looking to learn from the best you're a little late. The talent pool was better two years ago. Now zulily is infested with mid level management from top companies that didn't make it.

    Advice to ManagementAdvice

    Even though zulily is a publicly traded company and you have to focus on quarterly earnings.the cost of high turn overs will impact your bottom line.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    It was alright.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Seattle, WA
    Current Employee - Assistant Buyer in Seattle, WA

    I have been working at zulily full-time (more than an year)

    Pros

    Good place to start if you have no experience doing anything else.

    Cons

    They definitely over work the employees here. Pay is low. Upper management does not care about the lower employees here. Before taking the job they don't tell you that you are basically on call 24/7

    Advice to ManagementAdvice

    Pay better. Actually make the employees feel like employees not like students in a classroom.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Salt mine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Assistant in Seattle, WA
    Current Employee - Merchandising Assistant in Seattle, WA

    I have been working at zulily full-time (more than an year)

    Pros

    zulily because it's young has room for you to grow and be promoted. Great location and company culture as far as the employees go.

    Cons

    Feels like a high school social circle, very young management that seems to play favorites and looks out only for themselves. As soon as you get a promotion you will be very let down by the compensation bonus of $1.00 more a hour. If you are choosing between zulily and another company I would recommend going somewhere else that you get paid what you are worth. zulily takes advantage of recent college graduates.

    Advice to ManagementAdvice

    Get everyone on the same page as far as policies and procedure. Don't let good employees go for small things, and pay them what they are worth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 9 people found this helpful  

    A GREAT Place to Work if you Don't Mind a Few Bumps Along the Way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at zulily full-time

    Pros

    Great culture and atmosphere. A great place to start a career in the e-commerce space. Being a part of a rapidly growing company that is making history. Ability to move up quickly if so desired and you are willing to take on extra responsibility. Strong leadership (especially in Merchandising) with years of retail experience before coming to zulily. People passionate about serving up the very best product to our customers.
    Love this company. One of the BEST places I have ever worked. Taught me how to be more flexible and open to change, because there is a lot of it. Able to be innovative and put your ideas to work. Some may not work, and that is ok...that is the beauty of the business. Getting to work with a lot of talented folks. Also, getting to support and coach with people new to the business and see them move up in the company. Very rewarding!

    Cons

    Compensation at all levels needs to be addressed. Especially those at the lower end of the pay scale. Transportation costs and parking are very, very expensive and hourly and low salaried employees can barely make ends meet.
    Long hours evenings and weekends. Management is working on this, but until the Studio is able to get on or should I even say ahead of schedule, Assistant buyers and buyers continue to work long hours and have to sacrifice personal time to make sure events are complete. This has been an ongoing issue for as long as I can remember and something in the process needs to be fixed and soon as this is causing a lot of frustration and burn out. We are losing good people to other BIG retailers in the area due to this and compensation.
    Not allowed to "work from home" which for a "tech" company, should be allowed with guidelines. Unless you live in Seattle, commute times in and especially out of the area are BAD, really BAD. Management needs to be flexible with hours because of this.

    Advice to ManagementAdvice

    Listen to your employees about compensation and transportation
    Pay them better-at all levels.
    Fix the processes/problems with Studio not completing events at least a day ahead so the Merchandising team can have a work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Unorganized, chaotic, non-existent training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AP Specialist in Seattle, WA
    Former Employee - AP Specialist in Seattle, WA

    I worked at zulily as a contractor

    Pros

    It's pretty easy to get a job here. They hire a lot of recent college grads

    Cons

    They pay very little and everyone is stressed out. The turnover rate here is high and it's no secret hat pretty much everyone is looking to leave as soon as they can find something better. There is no training so be prepared to either sink or swim but spend the first couple months confused. There are a lot of unwritten rules that you find out the hard way about the work process. Team leads are overworked and subsequently less willing and available to help answer questions and the people around you are also new and have no training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    The Future is Bright!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at zulily full-time (less than an year)

    Pros

    The company is still so young and there is so much impact that can be made. It's incredibly exciting. They're not afraid to let people exercise their judgment and work creatively. It's FAST paced, and there aren't a whole lot of marching orders. You have to work well with little direction, be able to find your own answers, and be open to LOTS of change.

    A lot of other reviewers tend to winge about the pay being low. True, zulily does not pay what Amazon pays. If you want to make top dollar and have your soul sucked out of you, then sure, go to Amazon. But if you want somewhat of a personal life, the pay is generally pretty competitive.

    Cons

    People can tend to be impatient. zulily is 4 years old, and like a child who is 4 years old, sometimes you'll hear "ARE WE THERE YET?!" being screamed from the back seat.

    So, as they say: if you can't take the heat, stay out of the kitchen.

    Advice to ManagementAdvice

    Culture is difficult to scale! Beware of bringing on managers who are going to steamroll and ax-wield.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 15 people found this helpful  

    Just so you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at zulily full-time

    Pros

    - You might make some friends, especially if there are other people there who can share the misery you will be going through. Hard times bring people closer together.

    - A lot of talented people work here, and even though the company doesn't see it, the employees do

    Cons

    - I heard that HR is planting falsified reviews on here to raise the rating - so be very weary of any overly chummy reviews you see posted on this site.

    - even though a lot of talented people work here, a lot of UNtalented people work here. A lot of people who are completely unqualified for their positions. This is not an exaggeration - they are incapable of performing the most basic responsibilities associated with the positions they hold.

    - Organization is horrible. While this may in some parts be attributed to the business model (many people there will claim "how organized can a flash-sale really be?") but there are countless instances of poor communication as the root cause for many problems. If people had follow through and integrity, much of this could be avoided.

    - there are virtually no raises. Don't even think about a cost-of-living increase yearly

    - people will be promoted based on who they are buddy-buddy with far more than they will be promoted for their skills, talents, or anything else work-related they bring to the table. It's all a popularity contest.

    - directors will flat out tell you that they are only interested in cheap, replaceable labor. They don't care if there's a 1 year (maximum) shelf life for employees before they get fed up and leave.

    - The CEO was compensated 27 million dollars last year, yet refers to the company as a "startup"

    -Management will be furious with you if you try to bring up compensation, treating you like you're an ungrateful child rather than a valuable employee with valid concerns and market data to back up your claims that you are under-compensated.

    Advice to ManagementAdvice

    See above.
    Also, consider actually fighting for your employees well-being rather than seeing them as expendable.

    Maybe consider closing the ridiculous pay gap

    Maybe stop pretending you can't do anything about it. Being in management does not make you a leader, it makes you someone's boss. The leader is the person who employees will follow not because they have to, but because they want to. How many people in management at Zulily can say they are that kind of a leader?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Lots of opportunities to learn new skill sets, sub par pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Seattle, WA
    Current Employee - Anonymous in Seattle, WA

    I have been working at zulily full-time (more than 3 years)

    Pros

    You can gain valuable experience here doing work beyond your qualifications. Studio management believes in cheap labor so rather than hire some one skilled in a particular field, they get a novice. Their loss is your gain!

    Cons

    The honeymoon can last about two years, then You actually have some decent experience. At that point you will want to get paid for the work you've been doing but good luck with that. Think you can't be replaced? See second sentence in "pros".

    Studio is like a creative sweat shop.

    Advice to ManagementAdvice

    It's not really middle management. It's directives from the executives. You don't have to reinvent the wheel in everything. Hire some skilled people in studio, pay them well, and Learn from their insight. In the end you'll save money.

    Recommends
    Positive Outlook
    Approves of CEO

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