Bank of America Hiring as Countrywide Transaction Completes

Posted by • February 20th, 2009 • 16 Comments

Bank of America today announced that they would be rebranding Countrywide to Bank of America Home Loans, in light of the tarnished reputation that surrounds the lending brand.  This news comes on the heels of the January announcement that the company had completed its purchase of Countrywide for $4 billion in stock.  Reports are also stating that Bank of America will be adding 1,000 new jobs to staff the new Home Loan division, along with moving 500 current jobs to this new endeavor. 

The question is, what does this mean for both past Countrywide and current Bank of America employees?  Looking through the reviews and salaries on Glassdoor, we found a few interesting tid-bits we thought we’d share:

Salaries:  At Countrywide, a home loan officer earns about $63k/year.  But Bank of America home loan officers reportedly earn an average $67K/year. Does this mean that Countrywide loan officers will see adjustments to address equity gaps?

Company and CEO Ratings: Countrywide Financial has an average company review of 2.5, while Bank of America employees rate their place of business at 3.2. In terms of CEO approval ratings, Bank of America CEO Ken Lewis currently receives a 54% approval rating which overshadows Countrywide CEO Angelo Mozilo’s approval rating which comes in at a meager 5%.

To give Bank of America perhaps a bit more of a leg up as this transition and hiring spree takes effect, here is some useful advice Countrywide employees have to offer the management team:

“Spend some time learning what your employees are doing day to day instead of just looking at the bottom line”

“Reduce the title inflation, reduce the layers of management inbetween employees, better equipment!”

“[For Bank of America] Have a stronger vision for the end user experience. The web site and marketing programs often seem set up to benefit BofA rather than the customer.”

“Have a better grasp on your employees and the talent on your hands. Work towards motivation and personal growth within each employee which in turn only benefits you and the company.”

Do you have insights as an employee of Bank of America? Let us know.

Also as a side note, Bank of America CEO Ken Lewis was subpeoned last week and is now being investigated to determine whether the bank broke the law by not telling shareholders about big Merrill Lynch losses. Will Ken Lewis stay in office much longer? Will his approval ratings take a dive? Stay tuned.

The Glassdoor Team is a small yet seasoned group of individuals looking to provide greater transparency into one of the most important aspects of our lives – our jobs. Contributions to the blog are designed to present a unique perspective on current events, offer commentary on the inside workings on specific jobs at a multitude of companies, and provide details on the latest happenings from within Glassdoor.

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  • Dana Guzzetti

    Countrywide may be rebranded as Bank of America, but neither their personnel, nor their business practices have changed. My credit was severly damaged because of Countrywide's lack of internal communication, and communication practices with me as a customer.
    Countrywide made it a practice of communicationg only by phone (always with different people and different departments) and refusing to provide any varifiable record of their agreements with customers (meaning no email or fax confirmation of agreements of information given on the phone).
    It is a long story, but Bank of America refused to remove erroneously reported “lates” and the person who made the final response on that issue said, “We don't think we made any mistakes and I am just following our policy.” Obviously, the “we” and “our” to which she referred was Countrywide

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