Five Common Reasons Resumes Get Discarded

Who can forget Elle Woods, cheerfully handing her resume to her law professor’s assistant. “It’s pink,” he says. “And scented. I think it gives it a little something extra,” she bubbles in reply.

But wait – maybe not so much.

In the annals of resume mistakes, ‘cute’ is near the top of the list. Let’s look beyond cute at five more common reasons resumes are discarded – often before they’ve even been read.

Spelling, grammar, punctuation

Tales of resumes with spelling errors are legion among hiring managers – from the pathetically funny ‘Pubic Relations Expert’ to the sadly amusing ‘Manger’ where Manager was intended. Spell check is adequate but not sufficient – use a real dictionary if you’re unsure how something is spelled, have a friend read the resume  to you back to front to proofread for errors, have a parent read it, or, best option, retain a professional resume writer or coach for final review, edit and proof. Your resume is your proxy with prospective employers. Make sure to present your best face.

Objective statements

Once a resume standby, have fallen out of use. Stating your objectives on a resume is a triple-fail – it focuses the resume on what you want, rather than how your skills match the job description; it steals precious space for information that should be in the cover letter; and, except in cases where your job record may not match the requirements of the post you’re applying for, it doesn’t tell the recruiter anything they don’t already know. It may be ok to use an objective statement when you’re trying to position your experience in one field as applicable to a new opportunity in a different field, but even that’s a stretch.  Avoid the objective statement to avoid the wastebasket.

Overly formatted

Cursive fonts, multiple fonts, elaborate paragraphing, excessive use of bullets, gratuitous boxes and margin rules, graphics and images – especially photographs – stop many recruiters before they’ve read word one. Communicate clearly why you’re the right candidate by including useful information about your skills and experience, and using formatting sparingly. Formatting your resume in such a way that it’s hard to read – or cute – is a mistake.

Too much information

Too much personal information is cringe-worthy on a resume. Recruiters don’t care if you have a cat, are a tri-athlete, love to read or knit, sail or race motorcycles. They aren’t looking for a well-rounded, healthy individual; they’re looking for the best fit for the job’s requirements.  A resume has one function: to present your credentials for a specific job. Be complete with relevant information – list all jobs, provide a short description of your former employers’ businesses, cite dates and titles, list skills, describe what you did to make the company successful. Leave no holes in the timeline. Save discussion of your pet’s many virtues for some time after you’ve landed the job – hopefully after you’ve learned your manager’s position on cats. (Note-I do think personality, culture fit is very important and you should showcase – this is for a later blog post)

No cover letter

Cover letters are the bonus round. It’s where you get to add context to your resume. Simply posting a resume looks suspect – recruiters immediately assume you’ve been posting to every job board or company you come across. A cover letter adds a personal touch and gives you a forum to set forth exactly why your skills and experience qualify you for consideration. Note to self: no pink scented paper and no cursive font. Skip a thoughtful cover letter and your resume may wind up in the round file.

Of course there’s a lot more to the perfect resume. Avoid using the personal pronoun ‘I’ – this is not about you, it’s about how your skills and past experience make you the best candidate for the job. Don’t be familiar. Recruiters and hiring managers are not always your friends – they are the gatekeepers for companies and probably see hundreds of resumes a day. Make sure times and dates add up. If you were unemployed, note that, and say what you did while looking. If you’ve been looking for a long time, consult with a career coach on how best to work around the hole in the timeline. And remember: if something makes you smile or chuckle in your resume, delete it.

Unless you’re applying for a job as a comedian, of course. Smiles.

Meghan M. Biro is a globally recognized leader in talent strategy and a pioneer in building the business case for brand humanization. Founder of TalentCulture and a serial entrepreneur, Meghan creates successful ventures by navigating the complexities of career and workplace branding. In her practice as a social recruiter and strategist, Meghan has placed hundreds of individuals with clients ranging from Fortune 500s to the most innovative software start-up companies in the world, including Google, Microsoft and emerging companies in the social technology and media marketplace.Meghan is an accomplished consultant who has helped hundreds of individuals in all levels in the organization (V,C level executives, mid-career, mid-level managers, software architects and recent college graduates) and across generations (Gen Y to baby boomers), develop effective career strategies that propel them to achieve personal and professional success. Meghan is a speaker, practitioner, author, blogger and mentor who is passionate about the subjects of leadership, recruiting, workplace culture, social community, branding, and social media in HR. She is Founder and co-host of two Twitter Chats: "#TChat, The World of Work", a long-standing weekly chat and radio show and #HRTechChat, both communities dedicated to addressing the business needs of the rapidly evolving people-technology landscape. Meghan is an avid social community builder who is inspired by connecting the people and talent dots.Meghan is a regular columnist at Forbes and Glassdoor and her ideas are often quoted, featured on top publications such as CBS Moneywatch, Monster, Dice and various other HR, Social Media and Leadership hubs.

  • http://twitter.com/WorkingForWonka Kathy Ver Eecke

    Hey Meghan:
    Nice summary. In particular your last point about cover letters. I've been seeing a lot of articles saying that they are no longer necessary, and that hiring managers don't have time to read them. Hogwash.

    When I was hiring, if the resume didn't come with a cover letter, it went directly in the trash. The cover letter is your time to cut through the clutter and try to close the deal.

    Nice post.

  • http://twitter.com/ed_han ed han

    Meghan, great to get a recruiter's perspective on resumes. This all lines up with the advice I've heard from folks about how to work successfully with recruiters.

    I have one question: I've heard a resume gets 10-15 seconds tops to make an impression. In your experience, does this sound right?

  • http://www.trecknowledgy.com Ben Phillips

    Meghan.  Good post and some more fuel to certain fires doing the rounds.  Spelling, grammar etc – Yep, with you here. An obvious one.  Objective statements and too much personal info- again. Yep. I'm with you here also.
     
    I have to disagree with you and Kathy RE cover letters.  I say this fully mindful of the fact that it’s a personal preference thang but come on, cover letters? Seriously. Who in today’s time and resource poor environment has the time to read a cover letter? What value do they add that a LinkedIn profile or well written CV doesn’t?  Very passé IMHO. The formatting element? Again I agree with some of what you say but disagree on other areas. I always urge on the side of subtlety here.  Personally I am a very visual person. I little splash of images sometimes helps a CV stand out from the mundane black & white text crowd – but it has to be subtle and remain professional i.e.small logos for companies you worked at.  I agree in terms of the photo but it’s a changing world out there.  You'll find many Asian and continental Europeans include their pictures – its a cultural thing and in the main wholly accepted in those territories so they keep them when applying for UK roles. With social media now having such an impact on candidates (mainly Millennials / Gen Y'ers) and the way they apply for roles, including a photo may become more common on CVs. As candidates become more “personal brand” aware we may start to find the same photo for a  candidate appearing on their CV, LinkedIn, Facebook, twitter, YouTube accounts etc to maintain the consistency across their different channels.
     
    The formatting element? Again I agree with some of what you say but disagree on other areas. I always urge on the side of subtlety here.  Personally I am a very visual person. I little splash of images sometimes helps a CV stand out from the mundane black & white text crowd – but it has to be subtle and remain professional i.e.small logos for companies you worked at.  I agree in terms of the photo but it’s a changing world out there.  You'll find many Asian and continental Europeans include their pictures – its a cultural thing and in the main wholly accepted in those territories so they keep them when applying for UK roles. With social media now having such an impact on candidates (mainly Millennials / Gen Y'ers) and the way they apply for roles, including a photo may become more common on CVs. As candidates become more “personal brand” aware we may start to find the same photo for a  candidate appearing on their CV, LinkedIn, Facebook, twitter, YouTube accounts etc to maintain the consistency across their different channels.

  • Ben Phillips

    Apologies for the repeat in paragrpah – not quite sure what happended there :(

  • Carebaer322

    I really like this post. But I have to say, as much as all that makes sense in the corporate world, most of it doesn't seem to apply in your regular joe-average job like working at the local clothing/grocery/electronics store. At least from my own personal experience. Most places don't even seem to pay attention to the resume any more and have gone back to the formal application. It really just seems to depend on which job environment you are after at that time in your life. Just a thought.

  • Stephanie Troxel

    Kathy, I strongly agree.  Cover Letters are the time to set yourself apart and stand out. 

    I will say that as a recruiter, you can spot a “copy and pasted” cover letter right away, which IMO is about as bad as no cover letter. 

    Taking 15-20 minutes to properly convey the fit between a candidates experience and the job, the interest in the company, and personality will take you very far.

  • Guest reader

    “Once a resume standby, have fallen out of use.”

    Could use some editing here.

  • Guest reader

    “Once a resume standby, have fallen out of use.”

    Could use some editing here.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Hi Ed Han. It’s nice to hear from you on this channel. It takes recruiters, hiring managers about 60 seconds to scan a resume with any level of care and attention (Remember: I’m not just looking for the dreaded “buzzwords” – really I’m not) Your estimate is close to the mark and serves as a great reminder. Career seekers can make a powerful branding statement with careful attention to the finer details. It matters.  

  • http://twitter.com/TalentCulture TalentCulture

    You shed light on a great point. Organizations structure their hiring processes according to a wide variety of measures. Yes, applications are still alive and well – especially in larger companies. For better or for worse this is part of the “data collection” process for job applicants. The methods for resume submittal vary in accordance with any of the following criteria: relative nature/seniority of the role, workplace culture (leadership style and general values of the orgainzation) and how creative and engaged the hiring departments want to be. As you can imagine, it really can vary.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    You shed light on a great point. Organizations structure their hiring processes according to a wide variety of measures. Yes, applications are still alive and well – especially in larger companies. Hard to imagine with all the social media tools – but very true. For better or for worse this is part of the “data collection” process for job applicants. The methods for resume submittal vary in accordance with any of the following criteria: relative nature/seniority of the role, workplace culture (leadership style and general values of the orgainzation) and how creative and engaged the hiring departments want to be. As you can imagine, it really can vary.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Thank you guest reader. Good catch. Actually, I was thinking about this sentence below when I was writing. Look better now? 
    Objective statements, once a resume standby, have fallen out of use.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Thanks for taking the time to comment Ben. I can appreciate your viewpoint. Many of my clients (well-known and innovative international software/media companies are included in this sample btw) organizations still seek thoughtful cover letters when hiring new talent. It's certainly a matter of personal preference on both ends of the equation. As a busy manager – I still take the time to read cover letters. The reality remains that many people's LinkedIn profiles and resumes are simply not well-written. Often career seekers are rushed when applying to roles and do not take the time to think through the different angles of personal branding – including LI, Facebook, Twitter, YouTube, blogs, etc. before pressing that send button. A cover letter provides career seekers an opportunity to clarify their skills and sincere interest in the role/workplace culture. I'm a large fan of personal branding – specifically referring to the resume submittal process in this context. May seem old school to bring up cover letters but this is still a reality for many companies in active hiring mode. 

    3.0 – We heart you. Smiles. Look forward to sharing more here.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Hi Ed Han. It's nice to hear from you on this channel. It takes recruiters, hiring managers about 60 seconds to scan a resume with any level of care and attention (Remember: I'm not just looking for the dreaded “buzzwords” – really I'm not) Your estimate is close to the mark and serves as a great reminder. Career seekers can make a powerful branding statement with careful attention to the finer details. It matters.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Hi Kathy. Thanks for stopping by and sharing with this community. Cover letters are still a part of the hiring process – even in our 3.0 social media culture. People must distinct and make an impression that is positive and informed when applying to new roles – this is certainly one viable way for seekers to accomplish this goal.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Thanks for sharing additional comments Stephanie. I agree with your feedback. Hiring managers/recruiters are literally flooded with information from applicants on a hourly/daily basis. It's imperative for individual personality, skills to shine and make sense beyond the resume = in the context of the specific role requirements. Those extra 15-20 minutes are very key. It's time well spent. Elaborate your talents and draw the relevant career parallels. Make it happen for a more successful job search outcome.

  • http://www.trecknowledgy.com Ben Phillips

    Hi
    Meghan.  You can count my LI profile in that equation (*he says blushing
    to himself*). There are many reasons why LI profiles aren't great so you can
    forgive when they're not well written.  I.e. many joined a few years ago
    and are now nervous about updating their details through paranoia of some form of
    raised suspicion and retribution from an existing employer.

    I hope you don't mind but I’d like to add a word to one of your sentences
    -” Often AVERAGE career seekers are rushed when applying to
    roles….”  There is a noticeable difference between the way average
    and great candidates conduct their searches. The latter are often semi-passive.
    They're the ones you need to approach, who don't approach you.  When they
    are approached they take the time to get all their ducks in a row. Please don’t
    get me wrong. I know there are some very unfortunate people out there who are
    very good and through no fault of their own have found themselves on the market
    i.e. through redundancy etc (especially in the current economic climate).
    Again, I would argue these are often the ones who ensure they cover all the
    appropriate angles when seeking future employment.

  • Julie

    Megan, I think a separate document for a cover letter is outdated, or even one attached to your resume in the same Word doc or PDF.  When applying via email, I believe a well written email with an executive summary of your skills.  I suggest a short paragraph on your interest in the position, followed by 3-5 bullets on why your skills align with the job at hand is the best way to go.  Keep in mind, people don't read on the laptop the way they do in print, they scan for keywords they are searching for, so brief, well written, and bulleted is the way to go.

    If its written well, the recruiter/ HR will perhaps spend a few more seconds on your resume.

    Also, I think its really important people PDF their resumes, its cleaner and eliminates any software  incompatibilities, or potential for errors.  While one should assume everyone is using some version of Microsoft Office, I'm shocked when I hear of people using Word Perfect or Office Works.