Seven Company Culture Questions You Must Ask Before Accepting A Job Offer

Very excited to be doing my first post for Glassdoor, and thrilled to be invited to participate in the community. One of the reasons I was eager to join has to do with fit – both personality fit with the community here, and culture fit with the organization’s goals. So it seems natural to dive first into the notion of ‘fit’ from the perspective of a job seeker – more specifically, culture fit.

It’s tough to add tasks when you’re in the middle of a job search, but prioritize workplace culture fit. When you’re going through the interview process, a recruiter or hiring manager has three possible contexts for evaluating you – resume, personality and ‘fit’. Each is important in landing – and keeping – a job that translates to your career. Turn the notion of culture fit to your advantage by conducting a ‘culture audit’ of every prospective employer you speak with. It’s a very empowering exercise if done correctly.

Culture is one very important way in which employees describe where they work. It underlies their understanding of the employer’s business and helps employees orient themselves in the organization. I see plenty of company leaders who don’t think that building a differentiated company culture will lead to success and eventual talent retention. Nevertheless, from the recruiter’s side of the desk, a company’s culture attracts talent, and talent is what separates winning companies from also-rans.

A ‘culture audit’ will help you assess the culture that exists in a prospective employer’s company. A culture audit not only helps companies learn what keeps employees at the company, it can help job seekers decide where to move next.

Do a ‘culture audit’ on your prospect company – much can be done here at Glassdoor – using the following questions:

  • Are employees at company X compensated fairly?  Is salary on par with competitive companies?
  • Are benefits comparable to those of a company’s competitors?
  • Does the company have programs in place that demonstrate they value your work? This can range from awards to bonuses, and even be as basic as regular performance appraisals.
  • Does the company invest in training to ensure employee success?
  • Does management have an open door policy? Is there a good stream of employee communications in the company?
  • Are employees challenged? Do your homework, look on LinkedIn, and make connections with people you know. Ask.
  • Do your values match those of the company?  This one can be answered – in small part – by reviewing a mission statement, but talking with several tiers of employees is the very best guide. Never rely solely on a mission statement for your workplace culture audit. It’s key to foster open communication with various members of the team. Strive for several different viewpoints in the culture equation.

Not surprisingly, a culture audit asks questions you may have heard during your last exit interview. Don’t wait until you’re burned out or frustrated with your job – ask these questions first, before you invest time, energy and creativity in becoming a great employee.

Keep in mind that culture audits can reveal both the good and bad – points of friction as well as opportunities for synergy. The audit should be a net-positive experience – after all you’re learning about the company’s culture and learning about yourself in the process. Self-assessment is a very important component to finding a satisfying career path.

Culture is just one aspect of ‘fit’ with an employer. Use a culture audit on your next career prospect, and please tell us how it worked. Good luck.

Meghan M. Biro is a globally recognized leader in talent strategy and a pioneer in building the business case for brand humanization. Founder of TalentCulture and a serial entrepreneur, Meghan creates successful ventures by navigating the complexities of career and workplace branding. In her practice as a social recruiter and strategist, Meghan has placed hundreds of individuals with clients ranging from Fortune 500s to the most innovative software start-up companies in the world, including Google, Microsoft and emerging companies in the social technology and media marketplace.Meghan is an accomplished consultant who has helped hundreds of individuals in all levels in the organization (V,C level executives, mid-career, mid-level managers, software architects and recent college graduates) and across generations (Gen Y to baby boomers), develop effective career strategies that propel them to achieve personal and professional success. Meghan is a speaker, practitioner, author, blogger and mentor who is passionate about the subjects of leadership, recruiting, workplace culture, social community, branding, and social media in HR. She is Founder and co-host of two Twitter Chats: "#TChat, The World of Work", a long-standing weekly chat and radio show and #HRTechChat, both communities dedicated to addressing the business needs of the rapidly evolving people-technology landscape. Meghan is an avid social community builder who is inspired by connecting the people and talent dots.Meghan is a regular columnist at Forbes and Glassdoor and her ideas are often quoted, featured on top publications such as CBS Moneywatch, Monster, Dice and various other HR, Social Media and Leadership hubs.

  • http://twitter.com/ki2mylife AJ

    Excellent post, Meghan. A company culture audit provides an excellent opportunity to evaluate the job offer and one's career goals. While this may have been done differently (or not at all for some of the questions) in the past, current social media tools allow us to gain more than adequate answers to all seven of these important questions.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Thank you for your comments AJ. I hope to see more companies and career seekers utilizing company culture audits on a regular basis. It's important to move forward proactively and avoid the “blind spots” when seeking a viable career fit. A note = this information pertains to all parties – both the hiring company and the candidate.

  • Yuvarajah

    More than 90% of business are SMEs, and they don't have clearly articulated Strategy and it's critical pillars – Vision, Mission and Shared Value-. How do you then validate it.

    I suppose that's why we have a probation period, albeit, comes with a price.

  • blossom deary

    Well, it's also what sort of interactions you enjoy. One thing love about my hands on day job is that everyone there seems to genuinely love what they do, with pride. It makes the day much cheerier than working in an office where so many are grumping about their bad lot, or being dumped on with projects.

  • Nickyp310

    Seriously? This constitutes a “culture audit” in your mind? Do they pay going rate, do they offer incentives and bonuses? These are all givens in a competitive market, and don't let anyone hide behind the excuse of economic downturn; the market for highly skilled talent is as high as its ever been. If you don't consider these basics, you're not attracting A-List Talent and you're dead in the water. In fact, A-List Talent can tell at first glance whether an employer is worth entertaining long before he or she ever steps foot in your office. If you want these people working for you, you're going to have to do better than this. Much better.

    Stop posting basic common sense and trying to pass it off as legitimate content. How long did it take you to spit out this article? Fifteen minutes. What content farm paid you $50 to do it?