Glassdoor CEOs – Who’s Up? Who’s Down? Who’s Gone?

The last time we reported on CEO ratings on Glassdoor.com was at the end of 2008 when we looked at the Naughty and Nice CEOs of 2008.  Now that the first quarter is over, we’ve  updated the Glassdoor.com lists of highest and lowest rated CEOs, which includes the CEO Watch List (a list of lowest rated CEOs)  and highest rated CEOs. Interestingly, a number of the Watch List’s previous members have – uh, well – moved on.  (Most recently AOL’s Randy Falco).

At of the end of March, the CEO with the lowest approval rating is Office Depot‘s CEO Steve Odland, who has a 5% approval rating and 83% disapproval rating. Following is LexisNexis‘ Andy Prozes at 7%, dropping 6 percentage points and who also holds an 83% disapproval rating.  Between Odland and Prozes, they hold the highest disapproval rating among the least popular CEOs. Rounding out the bottom three is United Airlines CEO Glenn Tilton with a 9% approval rating and an 83% disapproval rating, according to his employees. As we’ve collected more data, eligibility for the CEO Watch List has expanded and  10 CEOs are newcomers among the 25 lowest rated, these include: Jim Crowe of Level 3 Communications with a 16% approval rating, Jack Potter of the USPS with a 22% approval rating and Mike Laphen of Computer Sciences who has a 22% approval rating.

Glassdoor Report: CEO Watch List*
Lowest Rated CEOs     
CompanyCompany
Rating
CEOCEO Approval  Rating (%)
as of 3/2009
CEO Approval Rating (%)
as of 12/2008
Quarterly change in approval rating (%)
Office Depot2.3Steve Odland541
LexisNexis2.4Andy Prozes713-6
United Airlines1.8Glenn F. Tilton912

-3

Rain Bird2.1Anthony LaFetra99

0

Motorola2.7Greg Brown1010

0

Affiliated Computer Services2.3Lynn R. Blodgett119

3

CSAA Inter-Insurance Bureau2.3James R. Pouliot1213

-1

RadioShack2.1Julian C. Day1311

2

Amgen3.1Kevin W. Sharer1315-1
Level 3 Communications2.3Jim Crowe1624-8
Nortel Networks2.8Mike S. Zafirovski1720-2
Sears Holdings2.8W. Bruce Johnson20182
eBay2.8John J. Donahoe20200
Pfizer2.9Jeff Kindler2123-2
US Postal Service2.7Jack Potter2226-4
Computer Sciences2.8Mike Laphen22220
Gannett2.8Craig A. Dubow24194
UnitedHealth Group2.7Steve Hemsley25250
Sun Microsystems3.1Jonathan I. Schwartz2525-1
Chrysler2.6Bob Nardelli25169
Real2.7Rob Glaser2526-1
Mercer3.3M. Michele Burns26251
Hewitt Associates2.6Russ Fradin2629-4
Williams-Sonoma3.1W. Howard Lester2731-4
BearingPoint3Ed Harbach27261
      
* CEOs listed have at least 50 reviews or more   

Since we began tracking the CEO Watch List in August 2008, six members have ‘left the building’ at their respective employers, including AOL‘s Falco, Wal-Mart’s H. Lee Scott Jr., Yahoo‘s Jerry Yang and Merrill Lynch‘s Greg Fleming.  Employees can certainly give us insight into the happenings within companies, and maybe an indicator of CEO tenure – or lack thereof.

Glassdoor Report: Lowest Rated Former CEOs
(These CEOs were previously on Glassdoor’s Watch List)
CompanyFormer CEOJob End DateApproval Rating (%)
AOLRandy Falco3/16/200913
Merrill LynchGreg Fleming10/27/200831
WalgreenJeffrey A. Rein11/4/200837
Wal-MartH. Lee Scott Jr.2/25/200930
Washington MutualKerry K. Killinger9/16/200810
Yahoo!Jerry Yang1/14/200934

Among the highest rated CEOs, according to employees, we note Genentech‘s  Art Levinson remains among the top three highest rated CEOs on Glassdoor.com compared to what was reported in December (Last December Art Levinson was the #1 highest rated CEO followed by Apple‘s Steve Jobs (90%) and Goldman Sachs‘ Lloyd C. Blankfein (88%)). The biggest climb in ratings is with SAP CEO Henning Kagermann who climbed up to a 72% approval rating, 4 percentage points higher than what was reported in late December.  The biggest drop in CEO approval rating among the highest rated CEOs at this time is NVIDIA CEO Jen-Hsun Huang who dropped 8 percentage points in the past three months and now sits at a 73% approval rating. Also interesting to note that American Express CEO Ken Chenault dropped off the list of highest rated CEOs altogether – he now comes in as the 36th most highly rated CEO.

Glassdoor Report: Highest Rated CEOs*  
CompanyCompany RatingCEOCEO Approval  Rating (%)
as of 3/2009
CEO Approval Rating (%)
as of 12/2008
Quarterly change in approval rating (%)
General Mills4.4Ken Powell96960
Netflix4.1Reed Hastings95950
Genentech4.0Art Levinson94931
Northwestern Mutual4.1Edward J. Zore9394-1
FactSet4.1Philip A. Hadley91892
Apple3.8Steve Jobs91910
Procter & Gamble4.1A.G. Lafley90891
Google4.0Eric E. Schmidt88880
Goldman Sachs3.7Lloyd C. Blankfein87870
McKinsey & Company4.1Ian Davis87860
Disney3.5Bob Iger80800
Caterpillar3.7Jim Owens7880-2
Adobe4.2Shantanu Narayen7878-1
NetApp3.8Dan Warmenhoven7778-1
Cisco Systems3.6John T. Chambers7777-1
Ernst & Young Global3.6Jim Turley7778-2
Schlumberger3.6Andrew Gould76761
Citrix Systems3.6Mark B. Templeton7678-3
Marriott3.6Bill Marriott Jr.7581-6
Intuit3.9Brad D. Smith75760
National Instruments3.7James J. Truchard75750
NVIDIA3.2Jen-Hsun Huang7381-8
salesforce.com3.6Marc Benioff72720
SAP3.6Henning Kagermann72684
JPMorgan Chase3.2Jamie Dimon7173-1
      
* CEOs listed have at least 50 reviews or more   

 

The Glassdoor Team is a small yet seasoned group of individuals looking to provide greater transparency into one of the most important aspects of our lives – our jobs. Contributions to the blog are designed to present a unique perspective on current events, offer commentary on the inside workings on specific jobs at a multitude of companies, and provide details on the latest happenings from within Glassdoor.

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