Glassdoor CEOs – Who’s Up? Who’s Down? Who’s Gone?

Glassdoor CEOs – Who’s Up? Who’s Down? Who’s Gone?

2009-04-08 09:16:52

The last time we reported on CEO ratings on Glassdoor.com was at the end of 2008 when we looked at the Naughty and Nice CEOs of 2008.  Now that the first quarter is over, we’ve  updated the Glassdoor.com lists of highest and lowest rated CEOs, which includes the CEO Watch List (a list of lowest rated CEOs)  and highest rated CEOs. Interestingly, a number of the Watch List’s previous members have – uh, well – moved on.  (Most recently AOL’s Randy Falco).

At of the end of March, the CEO with the lowest approval rating is Office Depot‘s CEO Steve Odland, who has a 5% approval rating and 83% disapproval rating. Following is LexisNexis‘ Andy Prozes at 7%, dropping 6 percentage points and who also holds an 83% disapproval rating.  Between Odland and Prozes, they hold the highest disapproval rating among the least popular CEOs. Rounding out the bottom three is United Airlines CEO Glenn Tilton with a 9% approval rating and an 83% disapproval rating, according to his employees. As we’ve collected more data, eligibility for the CEO Watch List has expanded and  10 CEOs are newcomers among the 25 lowest rated, these include: Jim Crowe of Level 3 Communications with a 16% approval rating, Jack Potter of the USPS with a 22% approval rating and Mike Laphen of Computer Sciences who has a 22% approval rating.

Glassdoor Report: CEO Watch List*
Lowest Rated CEOs          
Company Company
Rating
CEO CEO Approval  Rating (%)
as of 3/2009
CEO Approval Rating (%)
as of 12/2008
Quarterly change in approval rating (%)
Office Depot 2.3 Steve Odland 5 4 1
LexisNexis 2.4 Andy Prozes 7 13 -6
United Airlines 1.8 Glenn F. Tilton 9 12

-3

Rain Bird 2.1 Anthony LaFetra 9 9

0

Motorola 2.7 Greg Brown 10 10

0

Affiliated Computer Services 2.3 Lynn R. Blodgett 11 9

3

CSAA Inter-Insurance Bureau 2.3 James R. Pouliot 12 13

-1

RadioShack 2.1 Julian C. Day 13 11

2

Amgen 3.1 Kevin W. Sharer 13 15 -1
Level 3 Communications 2.3 Jim Crowe 16 24 -8
Nortel Networks 2.8 Mike S. Zafirovski 17 20 -2
Sears Holdings 2.8 W. Bruce Johnson 20 18 2
eBay 2.8 John J. Donahoe 20 20 0
Pfizer 2.9 Jeff Kindler 21 23 -2
US Postal Service 2.7 Jack Potter 22 26 -4
Computer Sciences 2.8 Mike Laphen 22 22 0
Gannett 2.8 Craig A. Dubow 24 19 4
UnitedHealth Group 2.7 Steve Hemsley 25 25 0
Sun Microsystems 3.1 Jonathan I. Schwartz 25 25 -1
Chrysler 2.6 Bob Nardelli 25 16 9
Real 2.7 Rob Glaser 25 26 -1
Mercer 3.3 M. Michele Burns 26 25 1
Hewitt Associates 2.6 Russ Fradin 26 29 -4
Williams-Sonoma 3.1 W. Howard Lester 27 31 -4
BearingPoint 3 Ed Harbach 27 26 1
           
* CEOs listed have at least 50 reviews or more      

Since we began tracking the CEO Watch List in August 2008, six members have ‘left the building’ at their respective employers, including AOL‘s Falco, Wal-Mart’s H. Lee Scott Jr., Yahoo‘s Jerry Yang and Merrill Lynch‘s Greg Fleming.  Employees can certainly give us insight into the happenings within companies, and maybe an indicator of CEO tenure – or lack thereof.

Glassdoor Report: Lowest Rated Former CEOs
(These CEOs were previously on Glassdoor’s Watch List)
Company Former CEO Job End Date Approval Rating (%)
AOL Randy Falco 3/16/2009 13
Merrill Lynch Greg Fleming 10/27/2008 31
Walgreen Jeffrey A. Rein 11/4/2008 37
Wal-Mart H. Lee Scott Jr. 2/25/2009 30
Washington Mutual Kerry K. Killinger 9/16/2008 10
Yahoo! Jerry Yang 1/14/2009 34

Among the highest rated CEOs, according to employees, we note Genentech‘s  Art Levinson remains among the top three highest rated CEOs on Glassdoor.com compared to what was reported in December (Last December Art Levinson was the #1 highest rated CEO followed by Apple‘s Steve Jobs (90%) and Goldman Sachs‘ Lloyd C. Blankfein (88%)). The biggest climb in ratings is with SAP CEO Henning Kagermann who climbed up to a 72% approval rating, 4 percentage points higher than what was reported in late December.  The biggest drop in CEO approval rating among the highest rated CEOs at this time is NVIDIA CEO Jen-Hsun Huang who dropped 8 percentage points in the past three months and now sits at a 73% approval rating. Also interesting to note that American Express CEO Ken Chenault dropped off the list of highest rated CEOs altogether – he now comes in as the 36th most highly rated CEO.

Glassdoor Report: Highest Rated CEOs*    
Company Company Rating CEO CEO Approval  Rating (%)
as of 3/2009
CEO Approval Rating (%)
as of 12/2008
Quarterly change in approval rating (%)
General Mills 4.4 Ken Powell 96 96 0
Netflix 4.1 Reed Hastings 95 95 0
Genentech 4.0 Art Levinson 94 93 1
Northwestern Mutual 4.1 Edward J. Zore 93 94 -1
FactSet 4.1 Philip A. Hadley 91 89 2
Apple 3.8 Steve Jobs 91 91 0
Procter & Gamble 4.1 A.G. Lafley 90 89 1
Google 4.0 Eric E. Schmidt 88 88 0
Goldman Sachs 3.7 Lloyd C. Blankfein 87 87 0
McKinsey & Company 4.1 Ian Davis 87 86 0
Disney 3.5 Bob Iger 80 80 0
Caterpillar 3.7 Jim Owens 78 80 -2
Adobe 4.2 Shantanu Narayen 78 78 -1
NetApp 3.8 Dan Warmenhoven 77 78 -1
Cisco Systems 3.6 John T. Chambers 77 77 -1
Ernst & Young Global 3.6 Jim Turley 77 78 -2
Schlumberger 3.6 Andrew Gould 76 76 1
Citrix Systems 3.6 Mark B. Templeton 76 78 -3
Marriott 3.6 Bill Marriott Jr. 75 81 -6
Intuit 3.9 Brad D. Smith 75 76 0
National Instruments 3.7 James J. Truchard 75 75 0
NVIDIA 3.2 Jen-Hsun Huang 73 81 -8
salesforce.com 3.6 Marc Benioff 72 72 0
SAP 3.6 Henning Kagermann 72 68 4
JPMorgan Chase 3.2 Jamie Dimon 71 73 -1
           
* CEOs listed have at least 50 reviews or more      

 

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