Offices vs. Cubicles: What’s the Better Workplace Environment?

Scientific American released an article this week discussing the origin of the cubicle and highlights that “cubicles were invented by architects and designers who were trying to make the world a better place—who thought that to break down the social walls that divide people, you had to break down the real walls, too.” In fact, in the early 20th century Modernist architects such as Frank Lloyd Wright saw walls and rooms as downright fascist.

Have cubicles been getting a bad rap? Wikipedia defines a cubicle as a partially enclosed workspace separated from neighboring workspaces by partitions that are usually five to six feet (1.5 to 1.8 m) tall.  Whereas an office is simply defined as a room or other area in which people work, and that may denote specific duties attached.

But who has the better work environment? Office or cubicle dwellers?  Before bursting out with your answer here are some of the pros of having your own office compared the benefits of working in a cubicle:

The Office

  • Privacy may lead to greater productivity: You have 5 million things on your to-do list and way too many distractions going on, but if you have an office you can close the door and create an environment that shuts out the world (minus the phone/email/IM interruptions).
  • A sense of accomplishment: For many an office can mean you’ve climbed the ranks and earned your way into an office.  And with all your hard work that it took to get an office, you may note that your colleagues and/or employees show just a little bit more respect given all that you have achieved.
  • A ‘safe zone’: If you have an office, you may find that colleagues come to view it as a ‘safe zone’ in which to converse  about challenges he or she may be experiencing in the workplace or in their career. Handled professionally, this can offer short- and long-term benefits for your working relationship and for the company.  At the end of the day, an open-door policy lets people know they are welcome to come to you with questions or concerns and in turn can establish a positive work environment for all in the long-run.
  • Better health and improved job security: Well, perhaps. According to a study published last year in the Asia-Pacific Journal of Health Management, it found that cubicles cause conflict, high blood pressure and increased staff turnover. That’s one more for the office.

The Cubicle

  • Improved relations with colleagues: Whether your company refers to a set of cubicles as the pit or the bull pen, the chances are if you work within a few feet or inches of a colleague you have a better chance of knowing and understanding what’s going on with that person and within their role.  And vice versa.
  • Potential for more opportunities: When you are in the thick of it, working side by side with colleagues, you have the chance to be exposed to a lot more than what you are responsible for delivering.  In other words, the company marketing specialist may have the opportunity to sit next to the company graphic designer and, as a result, each person has an occasion to learn from another beyond their area of expertise.
  • Exposure may lead to greater productivity:  With a cubicle comes a feeling that your co-workers know what you’re up to and when.  Are you closing in on the report deadline or updating your Facebook status? This sense of pressure or fear of being caught slacking off, can help motivate you to use time wisely and complete one task after another.
  • Room for personal expression: Many cubicle dwellers take advantage of the wall space and use them to show artistic creativity.  Items on cubicle walls often serve as conversation starters and can show off a little about who you are beyond your work.  However, be careful about being TOO expressive as you don’t want your cubicle to be known as the company tchotchke museum or be a source of ridicule.

So now tell us – office or cubicle? Where do you feel the most productive or find the most enjoyment from your job?

The Glassdoor Team is a small yet seasoned group of individuals looking to provide greater transparency into one of the most important aspects of our lives – our jobs. Contributions to the blog are designed to present a unique perspective on current events, offer commentary on the inside workings on specific jobs at a multitude of companies, and provide details on the latest happenings from within Glassdoor.

  • http://www.glassdoor.com/index.htm aj415g

    'A peek inside the Glassdoor.com office'

    Glassdoor actually has an open office environment, mirroring the focus we have on bringing transparency into the workplace — even the offices and conference rooms have floor-to-ceiling windows. This contributes to greater efficiencies and an open work environment where we all enjoy contributing to continually growing our site.

  • http://www.facebook.com/people/Ron-Lussier/505036625 Ron Lussier

    The right answer for software development (and other collaborative work environments) is neither. An 'open office' or 'bullpen' allows better communication and fosters an environment of being a team rather than a bunch of individual contributors.

  • davekaiser

    I love working from home, or from a cafe. Cubes are just cattle-pens.

  • http://www.squidoo.com/guam_experience EditorDave

    I think a lot has to depend on the corporate culture.

    I've worked in huge monolithic companies in which each building, each floor, each “cubicle farm” was the same throughout the company. We were like a busy hive of worker bees. Yes, we were productive (according to the stock analysts, we had some of the highest “profits per employee” out there). But the stress level was high. Although working with some colleagues conveniently close was good, there were other colleagues we wish had been offshored (physically… in a rowboat).

    I've also worked for a few large companies in which each person had an office… with windows… and with a door. At one place, office windows overlooked either a central atrium filled with plants and sort of a patio where folks could gather, at another, the office windows overlooked a very nice central courtyard filled with lawns and plants and paths, and at another, the office windows overlooked a small “lake” that had rows of trees overhanging the bicycle/walking paths the ringed the lake. Although we had tight deadlines, it was nice to be able to close the door, put on some music to fit the mood/topic of work, and focus on the work (and sometimes the scenery) to get stuff done. Sometimes, however, the isolation and loneliness of being “closed off” also got to us. So, we'd take frequent breaks to walk around the pond or atrium or building to see colleagues or to “get fresh air”.

    Again… it depends on the corporate culture on whether a cubicle or an office will work. If you have a “toxic” corporate culture, it will kill you no matter what. If you have a nurturing corporate culture, you will thrive… no matter what. (At least that's my opinion…)

  • http://www.squidoo.com/guam_experience EditorDave

    As an addendum… here's more of my take on it: http://www.squidoo.com/cubicle_makeover

  • optimbp

    Very interest subject. Thanks to Glassdoor.

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