
Job candidates are uniting and are demanding to be heard. Employers should take heed and note on the verge of doing the same. And what are they demanding? They are demanding to be treated with a degree of graciousness, that they be communicated with and told if they are qualified for the position applied for or not. They are tired of sending their resumes into the corporate ‘black hole’!
In our book ‘Talent Force: A New Manifesto for the Human Side of Business’, Rusty Rueff and I noted how companies over the past 30 years had become accustomed to an ‘Arrogance of Supply’ which resulted in hiring processes and practices that were not gracious to rejected candidates. Our hiring process took a turn for the better during the Internet bubble when competition for talent was high and dollars flowed, alas when the market turned and unemployment moved to 10 % employers were forced to save dollars and stopped hiring. And, worse, thanks to the Internet the flow of talent has increased, and companies are not motivated nor do they have the processes or systems in place to respond and in turn the talent cauldron of frustration is beginning to boil.
But, why should companies care about fixing the resume black hole?



