Posts Tagged ‘Jetblue’

Leaving Your Job In A Huff Or A Puff? Don’t!

Steven Slater, a Jet Blue Flight Attendant decided that on the day he quit the company (and apparently his occupation because I doubt another airline will hire him after his escapade) he would do it in a “huff”!  Anyone of us has been in a situation, or had a day, when we felt like we were about to boil over and would liked to have done nothing other than storm out the door and never look back.  I can think of many, many reasons why that is not a good idea, not the least of which is that these stories will hang around for a long, long time. And in these days of social media, maybe forever. Mr. Slater’s story will stay with him and he will, unless he does not need to work again, have to recant the story and defend himself, his judgment, and his decision making for many years to come.

I once had a person who was to come to work for me and who was highly anticipated.  It was Monday morning, the day he was to arrive on the job. He was being transferred from another facility within the company to the plant where I was ...

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Southwest and Continental Score Highest with Employees

For anyone who has ever traveled by plane, you know that sometimes there seems to be no getting around a delayed flight or avoiding an unfortunate loss in luggage. But what we also know is it’s the people who work for the airlines that can make the hassles during our travels just a little bit easier.
With Thanksgiving just a day away, the airports are expected to be a little more hectic than usual. So with that in mind, we wanted to find out what airline employees thought were the best carriers to work for and see if it ranks even to JD Power’s airline customer satisfaction ratings. And does a happy airline employee mean a happy customer?

In terms of employee satisfaction, Southwest ranked the highest low-cost airline and Continental received top score as traditional network leader. But when it comes to customer satisfaction, JD Power reports that JetBlue ranks #1 for low-cost airlines and Alaska takes the lead as the traditional network airline. As we dug deeper into our airline employee reviews and ratings, we found four of the airlines (Alaska, JetBlue, Northwest and Southwest) had Glassdoor ratings that were significantly different than their JD Power ratings.  Although JD Power gave JetBlue ...

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