Few industries draw more frustration from consumers than travel, and who could blame them? High costs, ever changing fees, customer service issues – and that’s just scratching the surface. But what about the flipside – how do employees in this industry feel about their employers? And, how does employee satisfaction relate to customer service? Glassdoor’s 2012 Travel Industry Report Card looks deeper into more than 30 companies from the employee perspective.
Posts Tagged ‘Southwest Airlines’
We’re proud to announce the results of the 3rd Annual Employees’ Choice Awards which recognizes the 50 Best Places to Work for 2011. Unlike other workplace awards, our awards are not about company financials and growth rates nor does it involve elaborate self-nomination packages. The Glassdoor Employees’ Choice Awards are simply based on the opinions and ratings of company employees.
This year the #1 Best Place to Work for 2011 is a company that has changed the way many of us communicate and share information – Facebook.
We are proud to announce the winners of the 2nd annual Glassdoor.com Employees’ Choice Awards for Top 50 Best Places to Work. The Glassdoor Best Places to Work list is based on the employee sentiment of their respective employers from throughout the past year¹. With all the economic ups and downs, employee opinion of a company is becoming an increasingly important and valuable barometer of how well a company treats its workforce during good times — or in more troubling times like we’ve seen most recently.
Highlights from the 2010 Best Places to Work Awards include:
Southwest Airlines beat out last year’s top Best Place to Work winner – General Mills. Southwest garners a 4.7 company rating and CEO Gary Kelly has a 94% approval rating. We think Southwest Airlines Flight Attendee based in Oakland, CA said it best when discussing why the company is a great company to work for: “SWA knows that the employee is just as important as the customer.”
However despite the fact that General Mills dropped one spot in the Best Place to Work ranks, the cereal manufacturer CEO Ken Powell took a one percentage point increase in his approval rating (97%) compared to this time last year, ...