“Tone,” as defined by Dictionary.com is ‘pitch, volume.’ Further, it can be characterized as ‘attitude, spirit, air, approach, expression, inflection, intonation, timbre, quality and style.’
In my experience reviewing: emails, direct messages, blog post comments, Twitter streams, Facebook posts and the like, the challenge for some is evoking an opinion in a public-appropriate and diplomatic tone.
Many miss the mark. The veil of the Internet protects them from the instant verbal rebukes that may occur in a spoken conversation, so they unleash with off-the-cuff insights loaded with snark, anger and cynicism; some even jettison their hate.
The perceived invisibility and the resulting conversational litter shapes a less-than-desirable community in which to coalesce and exchange thoughts. Unfortunately, not only can this impact the individual remark-er’s reputation (unless, of course, they hide behind a disguise such as an anonymous name or ‘handle’), but it also can repel others from engaging in such an uninviting and distasteful forum.
For careerists, the composed, articulate and diplomatic manner in which you communicate is imperative to creating a magnetic outcome: drawing potential hiring companies and decision makers “to” you versus repulsing them. What are some ways to articulate your value, express a knowledgeable opinion and bring insight to the virtual table? I’d suggest the following:
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- Jacqui Barrett-Poindexter MRW, Workplace Etiquette