Four Ways To Strengthen Your Game Face At Work

When asked a question at work, do you respond from the gut, confidently, without hesitation or word framing?

Or have you found yourself in situations where your boss wrinkled his brow or looked at you incredulously as in, “Did you really just disrespect me in that way?” as a result of your inappropriate, arrogant or flippant tone? Or, perhaps your boss’s expression reflected dismay in your unrestricted flow of feelings on a particular topic or assignment.

In other words, how strong is your game face? Dictionary.com defines ‘game face’ as: the neutral or intense facial expression of a determined and serious sports player.

I would add your game face is a mask used to suit up to play the part of a value-add contributor to the team. In the ‘what’s in it for me’ (WIIFM) world of business, where the ME is the company, you must put THEIR needs first in order to get to YOUR ultimate goals.

That said, I’ll offer a few traction-able action steps that show how donning your game face on behalf of the company’s needs will also help you to get what you want in your career:

  • Always, ALWAYS focus on their needs first. For example, if you are in a marketing assistant role, but you desire a promotion to marketing manager, show your leadership knack by graciously taking charge where you might normally submit to the direction of others. One way to determine where to focus your help is to pay close attention to the areas of overload your boss may be experiencing — and step up (without hesitation or attitude) to alleviate her load.
  • Taking charge may include executing an actionable project step OR, it may simply mean brewing a solution to a problem and presenting to your boss a more efficient and/or effective way of getting something done.
  • Be bold in calculated risk taking and be willing to put some skin in the game. Here may be the opportunity to show your ‘intense’ game face where you offer an emotional investment in personally ‘hitting the ball out of the ballpark’ on the team’s or company’s behalf. Fall down? Then pick yourself up and start over again. “Man up,” as they say. You learn and grow through your mistakes.
  • If given the opportunity to head up a team or a task force committee, DO it, without hesitation. Be the first to raise your hand, even though you may not know what you will be doing and how you will get it done! With a smile on your face, lead, don’t just follow – commit yourself to something that will extract you from your comfort zone. Even though initially frightening, you will unearth latent talents and find yourself adding new ‘wins’ to your career record in no time.

By consistently applying your game face, playing by the rules and displaying sportsman-like behavior, you earn the right to push the margins and ultimately become an innovator of new rules. Embedding yourself in the playing field, you become a high-scoring team member who, while driving home winning runs for the company also may find yourself being promoted to Team Captain (and beyond!).

Jacqui Barrett-Poindexter is a Glassdoor career and workplace expert, chief career writer and partner with CareerTrend, and is one of only 28 Master Resume Writers (MRW) globally. An intuitive researcher, she helps professionals unearth compelling career story details to help best present their unique experience, skillset and interests in resumes and other career positioning documents as well as through social media profiles. In addition to being interviewed for television and radio stories, Jacqui has written for the Career Management Alliance Connection monthly newsletter and blog, ExecuNet’s Career Smart Advisor, The Kansas City Star, The Business Journal and The Wall Street Journal. In addition, she and her husband, “Sailor Rob,” host a lively careers-focused blog over at http://careertrend.net/blog. Jacqui also is a power Twitter user listed on several "Best People to Follow” lists for job seekers.

  • http://twitter.com/MeghanMBiro Meghan M. Biro

    Valuable approach here Jacqui. I appreciate your framing the idea of thought neutrality here. This is practical advise as it relates to staying balanced and focused when faced with stress in the workplace. It's key for people to aim for clear thinking when (note: this is not if but when) work relationship catastrophes strike. A nuance – Often, when we hear the term “game face” it connotes someone not being authentic when faced with an uncomfortable dynamic. It is possible to be both transparent, genuine *and* have your game face on if you take the extra time to think after a strong emotional response occurs. No question this essential to workplace social dynamics 101. Thanks for sharing.

  • Jacqui Barrett-Poindexter

    Hi Meghan,

    You extended the message well in clarifying that a game face can (and should be) imbued with transparency and genuineness. And, I like how you suggest taking 'extra time to think after a strong emotional response.' I think that second part is worth reading twice — thinking, and then properly responding has always been essential in business (and in life), and even more so now in the oft-encouraged 'rapid reaction' environment of social networking.

    Many thanks for your valued insights!
    Jacqui

  • Dawn

    This is so true: “…your game face is a mask used to suit up to play the part of a value-add contributor to the team.” We have so much more control over our careers then we think we do and, just as you write, it's all in the way we present ourselves in the heat of the game. Pro athletes who start playing in another gear when the stakes are high are no different then us. Each of your wonderful examples point to similar opportunities in the workplace.

    The expression “never let 'em see you sweat” underpins your salient points. When we doubt what we're made of, we need to dig down, put on a winner's game face, and soon we'll actually start to believe more in ourselves and what we can do. When that happens, everyone who's watching us will believe it too. That's what helps a career to take off.

    What a wonderful post, Jacqui, with a powerful image driving your message. Loved it. ~Dawn

  • Jacqui Barrett-Poindexter

    Dawn,
    I love how you were able to 'tease out' an underlying message: “never let'em see you sweat.” And you extend the message so well by asserting that we all need to put on that game face from time to time (even when we don't 'feel it') in order to gain traction in our self-belief, and thus convince others along the way!

    NICE!

    Always excited to read your intellectual, passionate and complementary thoughts!

    Jacqui