Who We are, How We Work
We provide a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events.
Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.
Be sure to follow our People Blog!
We view culture as a composite of our mission and values. A tremendous source of pride for us, our culture is inclusive of the work we do, and how we do it. Embracing change, thinking long-term, and continuously making decisions grounded in customer worship are a few tenets we live by. Surprise is key for us too, and that manifests in numerous areas, though most noticeably in our Editorial voice. We think taking our jobs seriously while not taking ourselves too seriously can be a healthy way to grow as a company.
In North America, we have our headquarters in Chicago, Illinois, a burgeoning office in Seattle, and an additional product development center in Palo Alto, California. All locations are accessible by public transportation or private teleportation. Additionally, some teammates work from home offices in many Groupon markets.
Check out our currently available jobs, and if any appear to be a good match, please let us know by applying. We have hiring teams dedicated to each category below so that every application can be reviewed by relevant human eyes. If our team has interest in learning more, they will reach out directly. Thank you for stopping by.
Groupon Grassroots and Employee Volunteer Program
A new way to discover local causes, rally together, and lend a helping hand
Groupon Grassroots is our philanthropic arm featuring a wide variety of great local projects that subscribers can support. Every campaign connects consumers with enough people to achieve something awesome they couldn't have done alone. While Groupon helps build local businesses in each market, Groupon Grassroots helps support the communities where these business flourish.
In addition to helping these great causes through our consumers, our employees regularly get a chance to participate in projects themselves. We have also formed a Green Committee that works to keep our workplace sustainable, from getting rid of trash cans to providing reusable mugs for coffee and drinks.
Groupon’s Employee Volunteer Program is how we harness our collective employee power for positive change. Groupon employees regularly volunteer their time, skills and creative insights to help those in need and to help have a measurable impact on growing local economies, promoting distinctive communities and deepening our customers’ attachment to place. Groupon is uniquely positioned to address a wide range of needs and issues in diverse communities due to the range of skills and talents our diverse staff hold—if there’s a need, we can fill it.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disease-curing fountain to cut down on sick days
- Life Insurance
- AD&D Insurance
- Flexible Spending Accounts
- Flexible Hours
- Bring your motorcycle to work day
- On-site Café
- Office Shuttles
- Fitness Benefits
- Public Transportation Benefits
- Paid New Parent Leave Program
- Sense of Joy
- No dress code
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Groupon full-time (more than a year)Pros
- Work enviornment is welcoming with alot of amenities (decked out game room, free beverages, Fooda sprawls, endless parties to snag free food)
- Co-workers are usually great people. Lots of creative types in Customer Service.
- Good work/life balance
- autonomy and very little micromanaging (if you're hitting your numbers)
- lots of different departments to transfer to if you play your cards rightCons
- Promotions are based on who your friends are.
- Alot of the younger staff treat the job like a sequel to college. If that makes sense.
- Some Team Leads will do everything they can to stay away from escalations. Not all of them, but there's a healthy group.
- Some of the rudest customers you'll ever talk to on the phone. And I did CS for an adult website before.
- Not very diverse.RecommendsPositive OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online – interviewed at Groupon.Interview Details
Phone and Skype combo. Seemed rushed and wrote me off quickly without diving deeper. Seemed like they wanted a direct connection with the work I'm doing at my current employer, but the industry and circumstances are different. They asked a lot of questions about handling stress, constant change, and working within a fast-paced team environment.Interview Questions
No OfferNeutral ExperienceAverage Interview
- How many clients do you currently support? Answer Question
Groupon (NASDAQ: GRPN) is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company’s global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world. Shoppers discover the best a city has to offer on the web or on mobile with Groupon Local...
Mission: The place you start when you want to buy just about anything, anytime, anywhere.
Work at Groupon? Share Your Experiences
- Groupon update30+ days ago
Groupon is coming to Phoenix, Arizona! Be part of a brand-new desert endeavor as we build out a Sales team focused on closing compelling deals with stellar local businesses. Stay tuned for more details in the coming weeks! http://glassdoor.com/slink.htm?key=vIzhU
- Groupon update30+ days ago
Learn more about the Groupon sales development program and the day-to-day activities of our sales reps: http://glassdoor.com/slink.htm?key=vIzkh