Board & Volunteer Relations Manager

Job Description

The Board & Volunteer Relations Manager reports directly to the chief of staff and is primarily responsible for providing logistical and strategic support for each of the boards, including planning the board meetings. The manager must be able to respond quickly and with good judgment in a fast-paced environment and be able to handle highly confidential and sensitive information in a professional manner. The manager will have frequent interaction with high-level volunteers, including HRC board members, in a variety of situations. Specific duties include:

  • Coordinate regular communications with all board members from the HRC national office. Act as a conduit of information between the staff and board leadership, triage issues and facilitate communication among stakeholders.

  • Provide strategic support to the Board Co-Chairs, including helping them manage their national board responsibilities.

  • Act as primary staff contact for (and support the work of) the following board committees:

o BOD Board Development

o Joint Board Co-Chairs

o Board of Directors Executive Committee

o BOG Board Development

o Board of Governors Executive Committee

o This position may have additional responsibilities for working with any new board committees or task forces that emerge out of the strategic planning process or other needs.

  • Work closely with staff who manage other board committees such as the Diversity and Inclusion and Community/Volunteer Relations departments

  • Board Meeting Coordination (Fall, Spring and Summer board meetings):

o Work with Board Co-Chairs and senior staff in agenda development

o Manage process of registration and board member participation for meetings

o Communicate/negotiate with outside vendors (hotels, transportation, etc.)

o Work with the other departments within the organization to keep staff informed of board meeting planning and coordinate the roles of the various departments (including but not limited to staff presentations, logistics, and lobby day).

  • Supervise Executive/Board Relations Assistant

  • Budget oversight:

o Develop and track the department budget.

  • Other duties as assigned.


  • Bachelor’s degree required with at least 3 years of experience working with Boards of Directors, Governors, Steering Members and volunteers.
  • Must have excellent communication skills, strong writing abilities, and analytical and creative skills.
  • Demonstrated background in volunteer coordination and event planning.
  • A strong professional ethic is required in order to deal with confidential and sensitive volunteer, steering committee, board and organizational matters.
  • Demonstrated ability to work well under pressure with high-level volunteers and staff.
  • Applicants must be well organized, detail oriented, and able to prioritize multiple assignments and handle tasks in a positive, timely manner in a fast-paced environment.
  • Emphasis on customer service. Experience with and proven skill in the performance of administrative duties in a professional environment.
  • Demonstrated computer skills; including Access, Word, Power Point, Excel, and database programs.

Hours: Normal business hours are 9 a.m. to 5:30 p.m. However, this position requires, at a minimum, participation during monthly evening conference calls, and occasional evening and weekend hours are required.