Customer Service/Collection Representative

The CBE Group 18 Reviews – Cedar Falls, IA
Apply on Career Site Posted 30+ days ago

Job Description

CBE Companies has an immediate need for Commercial Collection Representatives in our Cedar Falls, IA & Waterloo, IA offices.


Job Summary

As a Commercial Collection Representative, you will be responsible for establishing account resolution on high balance, commercial accounts. To succeed, you must thrive in a fast-paced, multi-faceted, deadline-oriented environment and have the confidence to communicate with business executives. We pride ourselves on a corporate culture with a strong track record of success, and we're looking for people who value opportunity, challenge, innovation, results and fun!


Requirements of the position:

  • High School Diploma or its equivalent
  • 3-5 years experience working in a business to business environment. An accounting, finance, legal or Sales background is a plus.
  • Competitive Spirit, an unrelenting drive to be the best
  • Self-starter with great attention to detail
  • Skills and confidence to communicate with business executives to resolve very large balance account balances
  • Proven understanding of basic business principles, including invoicing, receivables, payables and loans
  • Understand insurance filing and ability to resolve outstanding, disputed and unpaid medical claims a plus
  • Ability to locate the appropriate party within a commercial entity to facilitate the payment of the account
  • Understand the full cycle of commercial bankruptcy and current bankruptcy laws
  • Understand the sale and purchase of businesses
  • Understand the laws relating to closure of businesses
  • Ability to analyze complex information provided by our client
  • Ability to use creativity to problem solve
  • Ability to build professional relationships
  • Powerful telephone communication, persuasion and negotiation skills
  • Strong work ethic demonstrated through productivity measurements, attendance, history of exceeding individual and team goals
  • Computer experience and typing skills required
  • Ability to learn new information and integrate new processes

If you have any questions about this position, please email us at hr@cbecompanies.com.


EOE AA M/F/Vet/Disability.

Background checks & drug testing required.





Apply on Career Site

The CBE Group Reviews

3.2
18 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Thomas R Penaluna
12 Ratings
    1. Good company to work

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Current Employee - The Analyst Intern in Cedar Falls, IA
      Current Employee - The Analyst Intern in Cedar Falls, IA

      I have been working at The CBE Group full-time (Less than a year)

      Recommends
      Positive Outlook
      Approves of CEO
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Nice people to work with

      Cons

      The pay is not very high.

    2. Fraud Analysis

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Former Employee - Fraud Analyst in New Braunfels, TX
      Former Employee - Fraud Analyst in New Braunfels, TX

      I worked at The CBE Group full-time

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      Pros

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      Cons

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      Advice to Management

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    3. A Get You By Job

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Former Employee - Collections Representative in Overland Park, KS
      Former Employee - Collections Representative in Overland Park, KS

      I worked at The CBE Group full-time (Less than a year)

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      Pros

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      Cons

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      Advice to Management

      Etiam sapien elit, consequat eget, tristique non, venenatis quis, ante.

    4. See more reviews on company profile (18)