Country:
United States of America

Description

General Summary:
The Beauty Advisor is responsible for driving sales while creating a positive shopping experience.

Essential Functions:

1. Customer Service/Sales Building
• Greet all customers who enter the department using Eyes, His and Help at all times
• Develop relationships with customers to promote repeat visits and build sales
• Assist customers with questions, problems, complaints; maintain customer confidentiality
• Maintain knowledge of specific vendor products and services to assist customers in selecting the product that best meets their needs
• Suggest additional products and services to customers (Up selling)

2. Operations
• Assist in training new cosmetic crew members
• Complete all necessary training and certifications for the Beauty Advisor position (Aim certification/Vista, SMDI and SMDII), educate self on products regularly
• Obtain all communication relative to the department from Store Manager
• Complete Beauty Care Department Walkthrough on a weekly basis (cosmetic category review)
• Organize and order Beauty supplies
• Give feedback regarding the category to Manager and Beauty Advisor Coordinator
• Follow all Loss Prevention measures

3. Merchandise/Presentation
• Lead and participate in cosmetic planogram team, ensure correct versions
• Perform ordering procedures in the cosmetic category based on Area/Region guidelines (AIM)
• Assist Store Manager in ordering promotional merchandise, order product for seasonal times of they ear based on Region/District trends
• Process all product received for the cosmetic department, work overstock, remove old non-regularly carried product for return or markdown, re-merchandise, pull and process damages as needed

Marginal Functions:

• Perform all front store functions as directed by the Store Manager

Minimum Requirements

• High School Diploma or GED required
• A minimum of 2 years of related retail management experience
• Highly organized and ability to adapt quickly to changing priorities
• Strong interpersonal and communication skills
• load and unload deliveries
• ability to lift 35 pound trays/cases to a height of 4 feet and move trays/cases from one location to another

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