Basic Function: Assisting in the day-to-day management of an assigned location ensuring that operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business. Must be able to work different shifts, including nights and weekends.
Essential Duties and Responsibilities:
Participate in programs to improve client and customer satisfaction.
Engage in the development of property level financial and operational goals.
Assist in the management of day-to-day activities of the assigned locations including supervising the day/evening cashiers, ensuring appropriate customer interaction and supervising the completion of all evening closing reports.
Assist with management duties including: processing bank deposits, scheduling staff, supervising valet attendants, preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of valet staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.
Courteously assist Customers by answering any questions they may have.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills and etc.
Substitute for any position, if necessary.
Have and maintain a valid drivers license and acceptable DMV record.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Assist Facility Manager with other duties as needed.REQUIREMENTSQualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Education/Experience Required:
High School Graduate. A minimum of six months in a parking facility.Language Skills:
Ability to read and interpret documents such as administrative procedure manuals, employee handbooks, safety rules and operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees.Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using
whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is required to reach with hands and arms and talk or hear. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.Standard Parking is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, status as a veteran of the Vietnam era, or other legally protected status. Standard Parking also prohibits discrimination against persons because of their disability, including disabled veterans; and does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.