The Supplier Quality Engineer (SQE) is responsible for the overall Supplier (Vendors and CM) Quality for the EDS Services.
The SQE works with the Service Organization, Service Supply Chain and Suppliers to continuously improve performance of key system components (increase lifecycle, reduce scrap, improve repair processes) by implementing process controls and develop quality assurance plans.
The SQE tracks data, identifies improvement projects, and manages cross functional implementation to improve performance of key components and suppliers.
This position requires leadership skills that would enable the SQE to drive major Quality improvement projects across functions (Manufacturing Engineering, Engineering, Sourcing, Materials…) and entities (MDI, Suppliers, CM’s…).
This position has two distinct but complementary sides:
- A technical side that would be used to resolve technical issues,
- An Administrative/Management side that would manage the metrics and the process (Supplier Quality Management)
Examples of the Supplier Quality Technical Responsibilities:
- Using the Statistical Process Control (SPC), Advanced Quality Process (AQP) tools and the Metrics, proactively identify and help implement improvement to the Supplier Quality and Supplier Quality Tools and Processes
- Promote the use of Statistical Process Control (SPC) and continuous improvement techniques at Suppliers to help them reduce variability and achieve process control
- Train Suppliers to effectively execute Supplier Corrective Action Requests (SCAR) and Corrective Actions Preventive Actions (CAPA)
- Initiate and follow-up Supplier Corrective Actions (SCAR) in partnership with Manufacturing Engineering to ensure complete and effective root cause analysis and corrective action implementation.
- Responsible for driving the Corrective Action and Preventive Action (CAPA) process for all Suppliers and CM’s working with the Newark Facility
- Perform periodic audits of Supplier Quality Systems for the purpose of assuring continued Supplier conformance to the quality system requirements.
Examples of the Supplier Quality Administrative/Management Responsibilities:
- Develop positive relationships and effective lines of communication with suppliers: Partnership-oriented arrangements
- Help establish and deploy a Closed-Loop Quality Management Systems that integrates all process modules (Audit, Non-conformance tracking, CAPA and lastly Change Control) and ensures completion
- Manage the Supplier Quality metrics such as:
- Non Conformance Tracking (MRB)
- Supplier Corrective Action Requests (SCAR)
- Corrective Action and Preventive Action (CAPA)
- Work closely with the Sourcing Group to establish and maintain a Supplier Quality Scorecard (This is part of a bigger Supplier Scorecard that includes Delivery, Cost, Partnership, Advanced Quality Planning and Quality)
- CM Quality scorecard
- Cost Of Poor Quality (COPQ)
- In tandem with the Sourcing Group, develop a Cost of Poor Quality (COPQ) metric as a tool to help prevent quality issues or reassign costs such as Scrap, Rework and other less obvious ones to the appropriate cost center.
- Participate as a member of the Material Review Board to review and disposition Supplier related Nonconformance Material Reports as required.
- Lead a monthly meeting to present the “Supplier Quality Pulse” to Management
- Lead a weekly working meeting to review the status of the “Active Supplier Quality” issues
Key metrics and responsibilities:
- Lifecycle Improvement
- Scrap Rate Reduction
- Reduction in “No Defect Found”
- Supplier Quality Scorecard (Quality and Advanced Quality Planning)
- CM Quality Scorecard