Work in HR or Recruiting?
Sign Up Sign In Write a Review
Advanced

Customer Service Representative, Now Accepting Applications for Future Openings

Rent-A-Center 213 reviews– New Carrollton, MD

Rent-A-Center - 30+ days ago

Job Description

JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities:

KEY RESPONSIBILITIES:

Customer Service:

  • Perform premier customer service in respect to all customers both internal and external to the partnership store
  • Complete customer service calls in a timely manner as assigned

    • Relationships:

  • Work as a cooperative member of the partnership store team and RAC Acceptance team in all operational aspects
  • Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process
  • Any other duties assigned by the Sales Manager

    • Account Management:

  • Review expired accounts and communicate with customers to promote timely payments
  • Maintain accurate records of past due account activity

    • JOB REQUIREMENTS:

  • Prior customer service experience
  • Minimum high school diploma or equivalent
  • Friendly with exceptional communication skills
  • Organizational and time management skills, ability to multi-task
  • Proficient with simple math calculations
  • Computer literacy/proficiency in a windows operation system

    • #RACA

    Apply Now
    Apply Now

    See What Employees Are Saying

    “ From Entry Level to Store Manger Pros – Decent pay, good health benefits, no hour shortage. ”

    Store Manager , Brunswick, GA

    Reviews (213)   Salaries (228)

    Search More Jobs

    Research Tools

    Browse:

    Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.