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Leading UK Mobile Network Operator with ambitious growth plans is looking for a Mobile Solutions Architect to join a team of experienced Solution Architects responsible for the end-to-end architecture, design and delivery of category leading communication and data services.
Working alongside internal business functions and interfacing with the Managed Service Partner and 3rd party vendors, you will be a design authority; owning and defining solutions, their technical roadmap and architecture strategy, supporting these throughout the development lifecycle through to successful implementation.
You will achieve the highest levels of customer experience and work cross functionally to ensure performance of these solutions are optimised and meet operational KPIs.
Scope:
You will provide technical expertise and leadership in subject matters and set the strategy and direction for a breadth of solutions, associated tools, technologies and processes to support current and future business requirements.
Working closely with the managed service partner, you will champion the design and delivery of high quality, scalable and cost effective solutions in support of business initiatives whilst maintaining high levels of customer experience and network perception.
You will manage the technical relationship with key technology suppliers to understand and influence their product roadmap to support business goals of delivering best in class end-to-end customer solutions.
Responsibilities:
Architectural Governance - Provide architectural guidance and produce designs of high quality by applying best design practices; ensuring solutions are simple, cost effective, performant and scalable whilst proactively mitigating potential risks
Design Authority - Author end-to-end design documents & high level process flows, vendor assessment & selection, package evaluation & roadmap definitions and reviewing & approving design documents in the capacity of a design authority
Cross Functional Engagement - Engage with key stakeholders across the business to understand requirements, analyse and translate into technical requirements
Effective Solution Delivery - Work alongside cross-functional delivery teams, Managed Service Partner and 3rd party vendors to support delivery throughout the development lifecycle and ensure solutions are delivered into the production network on time and meet operational acceptance criteria
Operational Assurance - Provide ongoing support to cross-functional operational teams to ensure capacity and in-life performance of solutions is optimised and meet operational KPIs
Technology Strategy - Keep abreast of new technical developments; generate new and innovative ideas and concepts for services to support business roadmap and strategy. Being the Technical Subject Matter Expert, responsible for setting the architecture strategy and direction on communication and data services
Vendor Management - Develop effective and mutually-beneficial relationships with key platform and application vendors aimed at influencing product roadmaps to ensure that key technical requirements are supported by suppliers
Budget Preparation - Build annual budgets with clear justifications and business benefits to deliver capabilities and solutions with a keen eye on minimizing capital and operational expenditure in support of company plan objectives
Knowledge and experience:
Technical
Experience of architecting high availability systems and delivering end-to-end solution designs with a mobile or fixed line operator/vendor
Experience of solving end-to-end design challenges that have significant interaction between multiple systems and domains
Demonstrable experience and/or expert knowledge of two or more of the following:
3G Mobile Packet Core architecture
3G Circuit Switched Core architecture
CS Voice, messaging or popular internet communication service architecture
Mobile Service Control architecture
Billing Integration, Real time rating and charging
Internet architecture including IP Networks, IP routing and IP Security Principles
Good working knowledge of Mobile Service Platforms, Smartphones, Mobile Broadband devices (modems, routers) and related applications
Operational experience of mobile communications networks and business support systems
Experience of technical Vendor Management
Experience of programme and project management principles
Qualified in a Computer Science, Engineering or Telecommunications discipline, preferably to degree level
Business Skills / Personality
Experience of working cross-functionally across a diverse range of business functions
Articulate and good at explaining technical detail in simple non-technical terms to stakeholders
Effective and persuasive communicator with confidence to communicate at all levels
Experience of proactively managing risk and engaging at the appropriate level to resolve complex issues and bottlenecks whilst owning the solution
Manage own time effectively and prioritise several activities simultaneously to deliver to agreed timescales
Self motivated, delivery focused individual who takes responsibility and willing to go into the details of needed
Sees the bigger picture and distinguish the important and urgent
Understanding of key business drivers, including marketing and financial objectives
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