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Balsam Brands – Redwood City, CA
Balsam Brands - 30+ days ago
The Director of Operations will be responsible to engineer, build, and maintain the operational infrastructure to support the company’s next phase of growth. This includes Balsam Brands’ international operations and customer service, in-house warehousing and showroom capabilities, management of returned inventory, and logistics for multiple brands. The Director of Operations will report to the Chief Operating Officer.
End-to-end ownership of international operations and customer service delivery
Optimizing partnerships with logistics providers
Building efficient in-house warehousing / showroom capabilities
Developing and implementing an effective returns management system
Managing and optimizing warranty operations
Skills and Experience Required:
About Balsam Brands: Balsam Brands manages a collection of branded online businesses that sell specialty products. Balsam Brands has successfully rolled out brands such as Balsam Hill (www.balsamhill.com) and Backyard Ocean (www.backyardocean.com). With a proven track record for growth in new markets, Balsam Brands presents a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment.
Location: Redwood City, CA (San Francisco Bay Area) or Meridian, ID (Boise area)
Notes: PTO, Medical, Dental & Vision Insurance, 401K, Flex Spending, etc.
Contact: Please submit cover letter and resumé. Please include in your cover letter your favorite restaurant or type of food.