Management Opportunities

Destination XL 43 Reviews – San Jose, CA
Apply on Career Site Posted 30+ days ago

Job Description

Exciting Management Opportunities Available at Destination XL Group! General Summary: The primary focus of the DXL Store Management Team is to create and manage a team of customer service and product knowledge experts who are committed to building and sustaining a relationship with our customers by providing an environment that enhances the buying experience. Additional responsibilites include assisting in the overall operation and performance of the store, which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control. Accountable for driving sales and profitability. Essential Duties & Responsibilities: • Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth; demonstrate detailed knowledge of all products and services. • Responsible for achieving individual sales goals ensuring the store meets its sales plan. • Responsible for monitoring and positively affecting profitability in the areas of customer service, sales, inventory/expense control and risk management. • Responsible for hiring staff that support our customer focused culture. • Train, develop and coach associates on selling skills and behaviors and operational procedures; lead by example. • Responsible for effective implementation of all visual merchandising standards and operational direction. • Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion. Help create merchandise presentations and displays that have impact, are customer focused and maximize sales. • Ensure each customer is welcomed into the store in a warm and genuinely sincere manner. • Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle. • Go above and beyond the customer’s initial requests and assist in fulfilling his/her wardrobe needs by recommending complete outfits. Qualifications & Requirements: • 2-3 years of retail experience, with at least 1 year in a supervisory capacity. • High school diploma or equivalent required; college or university degree helpful, but not required. • Excellent interpersonal, creative problem solving, organizational and time management skills. • Demonstrates superior customer service techniques and experience with problem/complaint resolution. • The ability to read, analyze and interpret company policies and procedures and communicate effectively with all levels of the organization. • Strong basic math skills and solid computer skills. • Ability to learn, interpret, apply and retain a variety of instructions and policies and procedures furnished in written, verbal, diagram or schedule form. • Applicants considered for this position will be required to pass a pre-employment assessment and may be required to pass a background check. • The associate must regularly lift up to 10 pounds and occasionally lift and/or move up to 50 pounds. • While performing these duties of this job, the associate may be required to work alone, for long hours (including daytime, evening, weekends and holidays) and on occasion, may be required to work open to close. • Associate must be available to travel to neighboring store locations as needed. • Prior experience working in a commission environment preferred.
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Destination XL Reviews

2.1
Rating Trends
Recommend to a friend
Approve of CEO
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David A. Levin
4 Ratings
    1. Short Time Employed

      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Guest Service Assistant in King of Prussia, PA
      Current Employee - Guest Service Assistant in King of Prussia, PA

      I have been working at Destination XL part-time (More than a year)

      Pros

      Been there almost two months as a GSA and genuinely enjoy the work. Some customers are annoying and my manager is a little racist but It's not a bad gig altogether.

      Cons

      Some customers are a little extra and I was not given any kind of training as far as how to sell. It's really just a customer to customer kind of thing.

      Advice to Management

      Aim a little higher as far as who you hire to run your higher volume stores, and you should pay them more because no one wants that job right now and I can see why.


    2. Helpful (1)

      Under appreciated

      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - GSA
      Former Employee - GSA

      I worked at Destination XL part-time

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

      Etiam sapien elit, consequat eget, tristique non, venenatis quis, ante.

      Cons

      In sem justo, commodo ut, suscipit at, pharetra vitae, orci.

      Advice to Management

      Duis sapien nunc, commodo et, interdum suscipit, sollicitudin et, dolor. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.


    3. Key holder

      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Key Holder in Ingleside, IL
      Former Employee - Key Holder in Ingleside, IL

      I worked at Destination XL part-time (More than a year)

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

      Duis condimentum augue id magna semper rutrum. Nullam justo.

      Cons

      Aenean vel massa quis mauris vehicula lacinia. Quisque tincidunt scelerisque libero. Maecenas libero. Etiam dictum tincidunt diam. Donec ipsum massa, ullamcorper in, auctor et, scelerisque sed, est. Suspendisse nisl. Sed convallis magna eu sem.

      Advice to Management

      Nam quis nulla. Integer malesuada. In in enim a arcu imperdiet.


    4. See more reviews on company profile (44)