Marketing Programs Coordinator / Specialist Customer Programs

Pentaho 33 reviews San Francisco, CA

Pentaho - 14 days ago

Job Description

Marketing Programs Coordinator / Specialist Customer Programs
San Francisco, CA
Department Marketing Job Overview

Pentaho is actively looking for an energetic and creative customer marketing specialist with strong communication and collaboration skills. Pentaho is rapidly growing and wants to continue showcasing the value of our solutions from our key customers point of view. Our Customer/Marketing Programs Specialist will work closely with our customers, sales, marketing organizations and partners to collect, manage and track customer wins to support developing examples of the business and technical value gained from using Pentahos business analytics platform. The deliverables from this role will be leveraged in our outbound marketing efforts such as, PR, Analyst Relations, customer case studies and as internal customer references for our sales organization. The role reports directly to our Senior Director of Product/Solutions Marketing.

Pentahos proven end-to-end business analytics and big data platform is disrupting the Business Intelligence market. As a recognized leader in open source business analytics and data integration, as well as major player in the fast growing big data analytics and cloud/embedded analytics markets, Pentaho has strong revenue growth and market momentum. Pentaho is building the best team in the industry to deliver the future of analytics. We are hiring energetic, world-class marketers who want to take the hill and drive the positioning, content, solutions and programs to help shape the Pentaho story.

This entry-level marketing position offers excellent opportunities for growth and increasing responsibilities based on performance and company momentum.


The key objective of this position is to actively manage the pipeline of Pentaho customers and partners, both recent deal wins and solution implementations as well as ultimately deliver summaries that can be used to develop a wide variety of content for Pentahos outbound programs. This is a very out-bound oriented Marketing role the successful candidate must be extremely comfortable working closely with our customers, our communities, and key influencers.

Major areas of responsibility include:

  • Manage the on-going pipeline of customer / partner deal wins and implementations and collect for our outbound marketing efforts and effectively communicate across all the different Pentaho stakeholders
  • Work closely with the sales, PR/AR, demand generation, and product marketing teams to develop customer deal win overviews and highlight specific business and technical use-cases as a base to build meaningful use cases, case studies, demos and customer references that reflect real-world customers
  • Develop and maintain long-term working relationships with targeted customers / partners to determine how to best use information gathered: as blind case studies or use case examples, named references, customer case studies, for press or analyst references, etc.
  • Be a conduit back into the Pentaho product, sales, and customer support organizations for any customer feedback from the on-going communications and customer relationship
Required Skills
  • Minimum of three years of programs marketing experience, ideally in field marketing with a track record of implementing effective marketing programs
  • Understanding of B2B or experience marketing business software a plus
  • Strong program management and organizational skills
  • Strong communication and collaboration skills, and enjoys working closely with customers, partners, and across different sales and marketing teams
  • Excellent verbal, written, visual/presentation skills
  • Objectivity and openness to others' views and continuously builds a positive team spirit
  • Creative and self-sufficient learns by doing
  • Hates to lose; loves to win
Minimum Education (or substitute experience)
  • Bachelors degree in marketing, technical or related field

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