Sales Manager

EIG 79 Reviews – Phoenix, AZ
Apply Now Posted 775 days ago

Job Description

"Sales Manager

The role:

The Sales Manager will oversee the day to day operations of a team of Outbound Sales Representatives. They will motivate, train and evaluate the Sales Representatives and ensure that their responsibilities are performed in a timely and accurate manner with a focus on increasing EIG sales, call activity and other Key Performance Indicators as well as continuous improvement in departmental process. The Sales Manager will report into the Director of Sales.
Responsibilities:

- Oversee and monitor daily activities of outbound sales reps.
- Coach and Counsel associates as appropriate.
- Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes and actions.
- Recruit, hire and provide coaching and development to team members.
- Responsible for ensuring the team's monthly sales goals are met.
- Run various reports to monitor operations and productivity of their department.
- Motivate the sales team to sell products through effective management of sales incentive programs.
- Develop daily, weekly, and monthly goals for team and drives accountability down to sales team.
- Handle escalated issues and calls.
- Address questions from sales reps.
- Identify, diffuse, and report personnel issues to management.
- Monitor daily work flow and call logs and makes and/or recommends process improvements as needed.
- Working with executive management and communicates effectively to sales team.
- Resolve customer complaints regarding sales and service.

Requirements

- Two to three years telesales experience with a track record of achievement of sales goals and quotas
- Effective negotiation and influencing skills
- Two to three years of team lead or supervisory experience in an outbound environment
- Excellent communication (both verbal and written) and organizational skills
- Proficiency in Windows XP, 2000, 98, Word, PowerPoint, Excel
- Working knowledge of standard web technologies (servers, domains, email and ftp)
- Working knowledge of the web, browsers, and the internet
- Experience in motivating, developing, and directing people as they work, identifying the best people for the job
- Experience in documenting and improving processes
- Excellent analytical and problem solving skills
- Demonstrated time management skills. Comfortable in a fast paced, stressful environment
- High level of integrity.

Benefits include:

- Medical, Dental and Vision insurance
- 401K
- 3 weeks of accrued PTO each year
- Training Opportunities
- Free Web Hosting Account
- Competitive salary and commission strucure
"

Endurance International Group Reviews

3.2
79 Reviews
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Endurance International Group CEO Hari Ravichandran
Hari Ravichandran
54 Ratings
    1. I am lucky to work here

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Endurance International Group full-time (Less than a year)

      Recommends
      Positive Outlook
      Approves of CEO
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      work-life balance great.
      co-worker are excellent to work with.
      generous PTO and good medical benefits. 401k match- good

      Cons

      cannot think of any. the only may be no EEPS program.

    2. Technical Support

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Endurance International Group full-time (More than a year)

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

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      Cons

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      Advice to Management

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    3. Various

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Former Employee - Marketing Program Manager in Tempe, AZ
      Former Employee - Marketing Program Manager in Tempe, AZ

      I worked at Endurance International Group full-time (Less than a year)

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

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      Cons

      Proin mattis lacinia justo. Vestibulum facilisis auctor urna. Aliquam in lorem sit amet leo accumsan lacinia. Integer rutrum, orci vestibulum ullamcorper ultricies, lacus quam ultricies odio, vitae.

      Advice to Management

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    4. See more reviews on company profile (79)