Senior Customer Applications Support Specialist

NovaTech 3 reviews Schaumburg, IL
Apply on Career Site Posted today

Job Description

Customer Applications SupportSchaumburg, IL Tech USA is currently seeking a Customer Applications Support Engineer for a full time position to be a part of a dynamic and diverse team. We are looking for a seasoned, team oriented, quality minded, and motivated Customer Applications Support Engineer to join a premier IP software company that provides a complete mobile system on a server at the at the cell site distributing the core intelligence to the edge and fulfilling the ITU’s vision for 4G next generation networks. Don’t miss this great opportunity and apply today. JOB DESCRIPTIONS & REQUIREMENTS •Perform remote installation, configuration and maintenance of 2G and 3G cellular voice, data and SMS/MMS systems •Provide Tier 2 support to diagnose, root cause and provide resolution of complex, system level customer network issues •Act as IP networking Subject Matter Expert •Provide work leadership to less experienced Customer Applications Support Engineers •Troubleshooting resource for outsources turnkey installation contractors
QUALIFICATIONS
  • Excellent system level trouble shooting and diagnostic skills
  • Excellent knowledge of all products (Will train)
  • Expert knowledge of cellular systems and applications including network configuration integration and interconnection
  • Strong TCP/IP networking skills
  • Knowledge of cellular RF Planning
  • Knowledge of cellular base stations
  • Excellent interpersonal and communications skills
  • Excellent time management, decision making and organizational skills
  • Proficient Linux and PC Skills
  • Professional appearance and presentation required
About Tech USA:
Tech USA, is a comprehensive provider of staffing and workforce solutions throughout the Infrastructure and Information Technology Industries, including Education, Healthcare, Financial, Government, Engineering, and Cyber Security. We are actively seeking candidates for contract, contract-to-hire, project support and permanent placement jobs throughout the nation. View our website to see a list of our current open positions; however, not all of our positions are listed so don’t forget to submit your resume and request a consultation with one of our IT recruiting specialists to explore your opportunities further.
At Tech USA we understand that next to your family, your career is one of the most important aspects to a happy and fulfilling life. This is why we take the time to truly understand and get to know our candidates, so we can then pair them with the right job, not just any job. As a result, Tech USA is known throughout the industry for quality, reliability and the highest satisfaction from both our clients as well as the candidates that we represent. Contact a local Tech USA representative today and learn about the many opportunities we may have available for you. Tech USA is an equal opportunity employer.
Apply on Career Site

Company Info

NovaTech Reviews

4.2
3 Reviews
Recommend to a friend
Approve of CEO
(no image)
Volker Oakey
0 Ratings
    1. Director Corporate Human Resouces

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at NovaTech

      Pros

      Great company culture and workplace environment

      Cons

      platform upgrade needed and user friendly

      Recommends
      Positive Outlook
    2. Not bad

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Former Employee - Sales
      Former Employee - Sales

      I worked at NovaTech full-time (more than a year)

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

      Morbi a metus. Phasellus enim erat, vestibulum vel, aliquam a, posuere eu, velit. Nullam sapien sem, ornare ac, nonummy non, lobortis a, enim. Nunc tincidunt ante vitae massa. Duis ante orci, molestie vitae.

      Cons

      Morbi a metus. Phasellus enim erat, vestibulum vel, aliquam a, posuere eu, velit. Nullam sapien sem, ornare ac, nonummy non, lobortis a, enim. Nunc tincidunt ante vitae massa. Duis ante orci, molestie vitae.

      Advice to ManagementAdvice

      In sem justo, commodo ut, suscipit at, pharetra vitae, orci.

    3. Good, friendly place to work

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Current Employee - Anonymous Employee in Lenexa, KS
      Current Employee - Anonymous Employee in Lenexa, KS

      I have been working at NovaTech full-time

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

      Duis condimentum augue id magna semper rutrum. Nullam justo.

      Cons

      Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi gravida libero nec velit. Morbi scelerisque luctus velit. Etiam dui sem, fermentum vitae, sagittis id, malesuada in, quam.

      Advice to ManagementAdvice

      Aenean vel massa quis mauris vehicula lacinia. Quisque tincidunt scelerisque libero. Maecenas libero. Etiam dictum tincidunt diam. Donec ipsum massa, ullamcorper in, auctor et, scelerisque sed, est. Suspendisse nisl. Sed convallis magna eu sem.

    4. See more reviews on company profile