Senior Manager, Free Trial Program

The Resumator 28 Reviews – San Francisco, CA
Apply Now Posted 30+ days ago

Job Description

We’re reinventing the way companies hire … and want you to join us! The Resumator is a quirky, Pittsburgh-based software company expanding to Silicon Valley. Our #1 hiring platform brings the world’s fastest-growing businesses and hottest startups—among them HubSpot, MLB.com and Warby Parker—the recruiting tools they've never had but have always needed.

As part of our customer success team, you’ll bank a competitive salary with great benefits: health, dental, vision, disability, life insurance, PTO, your birthday off, days off for volunteering, bonus and stock options. If you meet the criteria below, and get excited about building a top-notch customer onboarding experience, then one of Pittsburgh’s hottest, fastest-growing companies wants you to join our revenue team in the San Francisco office.

The Profile

As the Sr. Manager of our Free Trial Program, you’re a high-energy, dynamic communicator who can drive high conversion rates while building an amazing onboarding experience. Your analytical approach helps you identify the levers to pull to get the best results from our program. This isn’t your first rodeo: You’ve build successful, multi-faceted onboarding programs in the past. You’re comfortable with managing a small team of your own as well as leading cross-functional groups.

Your resume supports:

o Prior leadership of a top-performing free trial or freemium conversion program

o Highly analytical; able to produce detailed, but meaningful reports that drive action

o Prior experience working with product team to build a product that drives conversion behaviors

o Comfortable communicating at all levels in the organization, from front line reps to the board

o Experience with Salesforce.com, Marketo, Totango and other customer behavior tools

o Four-year degree in marketing, engineering or data analysis, MBA preferred


You’ll own all aspects of:

o MRR, conversion rate and ARPU for free trial program

o Consistent lead flow (quantity and quality)

o Communication programs for free trial customers

o Product management of free trial offering

o Team management

o Exceptional customer experience


How we’ll measure your success:

o Key metrics – MRR, Conversion Rate

o Ongoing development of free trial product

o Customer satisfaction ratings

 

The Resumator Reviews

3.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Don Charlton
26 Ratings
    1. Helpful (1)

      Best company I've worked for

      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Development Representative in Pittsburgh, PA
      Current Employee - Sales Development Representative in Pittsburgh, PA

      I have been working at The Resumator full-time (More than a year)

      Recommends
      Positive Outlook
      Approves of CEO
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      The people and the leadership is in my opinion really want makes the Resumator a great place. Everyone is passionate about what they do, and gets along very well. The CEO has managed to build a great culture in the Pittsburgh office, even after all the changes. The perk the company offers are great, as is the office space in the strip.

      Cons

      The hours are long, but honestly you get used to it. The snacks are far away, but thats about it.

      Advice to Management

      Keep on this path and the company will continue to do well.


    2. Helpful (6)

      Best Place to Work - Love My Job

      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Pittsburgh, PA
      Current Employee - Anonymous Employee in Pittsburgh, PA

      I have been working at The Resumator full-time (More than a year)

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

      Proin mattis lacinia justo. Vestibulum facilisis auctor urna. Aliquam in lorem sit amet leo accumsan lacinia. Integer rutrum, orci vestibulum ullamcorper ultricies, lacus quam ultricies odio, vitae.

      Cons

      Nam quis nulla. Integer malesuada. In in enim a arcu imperdiet.

      Advice to Management

      Etiam posuere quam ac quam. Maecenas aliquet accumsan leo. Nullam dapibus fermentum ipsum. Etiam quis quam. Integer lacinia. Nulla est. Nulla turpis magna, cursus sit amet, suscipit a, interdum id, felis. Integer vulputate sem a nibh rutrum consequat.


    3. Helpful (2)

      Great coworkers, exciting vision

      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in San Francisco, CA
      Current Employee - Anonymous Employee in San Francisco, CA

      I have been working at The Resumator full-time

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

      Morbi a metus. Phasellus enim erat, vestibulum vel, aliquam a, posuere eu, velit. Nullam sapien sem, ornare ac, nonummy non, lobortis a, enim. Nunc tincidunt ante vitae massa. Duis ante orci, molestie vitae.

      Cons

      Etiam sapien elit, consequat eget, tristique non, venenatis quis, ante.

      Advice to Management

      Proin mattis lacinia justo. Vestibulum facilisis auctor urna. Aliquam in lorem sit amet leo accumsan lacinia. Integer rutrum, orci vestibulum ullamcorper ultricies, lacus quam ultricies odio, vitae.


    4. See more reviews on company profile (28)