Sr Receptionist/Switchboard

Ricoh Americas Corporation 571 Reviews – San Francisco, CA
Apply on Career Site Posted 283 days ago

Job Description

POSITION PROFILE

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

JOB DUTIES AND RESPONSIBILITIES

  • Greets the public.
  • Distributes name badges to visitors, temporary employees, etc.
  • Issues facility access cards to employees.
  • Schedules meeting rooms for all.
  • Answers and transfers calls from all over the United States.
  • Participates enthusiastically in company and community service events.
  • Performs light Administrative duties.
  • Performs PC Support and Administrative duties as needed.
  • Acts as a model for Vision, Values, and Mission.
  • Builds professional relationships with customers and other teams.
  • Responsible for the timely updates of company phone and speed dial lists.
  • Responsible for issuing of the Company Loaner Cell Phones.
  • Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
  • Understands other work areas.
  • Performs other duties as assigned.
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Company Info

Ricoh Americas Corporation Reviews

2.7
569 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
221 Ratings
    1. Helpful (2)

      What it's like to work for Ricoh Americas.

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Former Employee - Sales Representative in New York, NY
      Former Employee - Sales Representative in New York, NY

      I worked at Ricoh Americas Corporation full-time (more than 5 years)

      Recommends
      Positive Outlook
      No opinion of CEO
      Recommends
      Positive Outlook
      No opinion of CEO

      Pros

      Huge family feeling which is unusual in an organization this large. They provide the business tools required to get the job done, whatever the job. They are very deliberate in their thinking and give employees a chance to inject new ideas. They support certifications and additional degrees.

      Cons

      As with most basic manufacturing organizations they are caught in the middle of a huge rate of change. They make multi function business machines (think copy/print/fax/scan devices). While going 'paperless' will likely never completely occur, the growth in new ways to save, store, share, and access information tells that processing paper, while it may continue to grow slowly, the accelerating pace of change will continue to shrink the pool of prospects for core machines. Ricoh does have a profound interest, and research effort, working to make their company, and their employees far from redundant.

      Advice to Management

      Monitor and see what can be done to avoid burning out your most productive employees.

    2. Senior Services Executive

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Current Employee - Senior Services Executive in Birmingham, AL
      Current Employee - Senior Services Executive in Birmingham, AL

      I have been working at Ricoh Americas Corporation full-time (more than a year)

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

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      Cons

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      Advice to Management

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    3. service technician 1

      • Comp & Benefits
      • Work/Life Balance
      • Senior Management
      • Culture & Values
      • Career Opportunities
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Ricoh Americas Corporation full-time

      Sign In or Sign Up in seconds to unlock everything on Glassdoor.

      Pros

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      Cons

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      Advice to Management

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    4. See more reviews on company profile (571)