Ace Cash Express Vacation & Paid Time Off

42 employees reported this benefit
Updated Jun 16, 2015
11 Ratings

Employer Summary

Employer Verified Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 11
May 8, 2018
Current Manager in Irving, Texas

great benefits for vacation and paid time off

Mar 13, 2017
Current CM in Charlotte, North Carolina

That my DM takes my vacation pay without me requesting it and putting it on my check.

Oct 25, 2016
Former Employee

The best thing you can take the way you want to the worst is that you have to wait a year to get it

May 7, 2016
Former Service Representative in Hollister, California

Started accruing after first 30 days.

May 6, 2016
Current Centet Managet in Central, Texas

You can only take one vacation week at a time. If you are sick for 3 days or more you must show documentation by doctor. Vacations must be approved and can be denied at last minute if store is suddenly short staffed.

Apr 2, 2016
Former Loan Servicing Specialist in Irving, Texas

2 weeks after 6 months, health care after 6 months, 1 personal day added each year of employment

Ace Cash Express response

Thank you for your comment. Full time employees are eligible for health care benefits after 90 days of full time employment.

Mar 16, 2016
Former Customer Service Representative in Jacksonville, Florida

You get a lot of days. Depending on who you mr district manager is you might have to provide proof. Depending on who your manager is they may tell you when you can take it.

Mar 1, 2016
Former Center Manager in San Jacinto, California

We had floating holidays but could never use them because we can only use it to make up our 40 hrs

Oct 12, 2015
Former customer service manager in Seattle, Washington State

They do offer paid time off, but good luck getting it. They have such a high turnover that you have to submit your request a month in advance (up to six months in advance for holidays) and here's hoping your DM remembered. And if you do not use it by your anniversary date, you loose it. Period. If you request a four day weekend then they will work you 12 hour shifts on the days you are not off. I have lost time every year I worked for them. Not to mention when you are on vacation, you are constantly pestered by coworkers wanting you to work for them because they are sick or had a family emergency and are responsible for covering their own shifts.

Aug 20, 2015
Former Employee

having paid and not working is always a benefit. who wouldnt enjoy the perk of that benefit. it isnt much bt 24 hours which is equal to two days

Viewing 1-10 of 11