23 employees reported this benefit
Paid training. But there's a lot to cover in a small amount of time. Sometimes by people who don't know what they're doing
training took about 2 weeks, trainer was actually good, and answered questions, was funny about it, and interactive.
Well the training it's good they do what they can with what they got since the lesson are never update or the systems working
Not enough time sent on lesson plan is some what ran through. People learn differently and that needs to be addressed. Most likely lose potential great agents.
They pay for 2 weeks of your training. But you don't much information so you have to learn everything on the floor
I was not properly trained on my Trainer position. I never received any type of management training but when I made mistakes I was brutally confronted.