Advanced Call Center Technologies Employee Benefit: Job Training | Glassdoor

Advanced Call Center Technologies Job Training

23 employees reported this benefit

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Available to US-based employees (Change location)

Employee Comments

Showing 1–6 of 6
  • Apr 10, 2019
    StarStarStarStarStar Current Customer Service Representative in Logan, Utah

    Paid training. But there's a lot to cover in a small amount of time. Sometimes by people who don't know what they're doing

  • Nov 29, 2017
    StarStarStarStarStar Former Inbound Call Center Customer Service Representative in Sacramento, California

    training took about 2 weeks, trainer was actually good, and answered questions, was funny about it, and interactive.

  • May 19, 2017
    StarStarStarStarStar Current Customer Service Representative in San Luis, Arizona

    Well the training it's good they do what they can with what they got since the lesson are never update or the systems working

  • Apr 27, 2017
    StarStarStarStarStar Current ISM agent in San Luis, Arizona

    Not enough time sent on lesson plan is some what ran through. People learn differently and that needs to be addressed. Most likely lose potential great agents.

  • Feb 13, 2017
    StarStarStarStarStar Former Customer Service Representative in Johnson City, Tennessee

    They pay for 2 weeks of your training. But you don't much information so you have to learn everything on the floor

  • Oct 13, 2016
    StarStarStarStarStar Former Corporate Trainer in Junction City, Kansas

    I was not properly trained on my Trainer position. I never received any type of management training but when I made mistakes I was brutally confronted.

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