Advanced Call Center Technologies Employee Benefits and Perks | Glassdoor

Advanced Call Center Technologies Benefits

2.5
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33 Ratings

Employee Benefit Reviews

Showing 1–10 of 33 comments

Most Commented

  • Jan 01, 2019
    StarStarStarStarStar Current Fraud Specialist in Johnson City, Tennessee

    You get 2 weeks PTO for your first year up to 4 weeks PTO at 4 years

  • Apr 10, 2019
    StarStarStarStarStar Current Customer Service Representative in Logan, Utah

    Offers most things. Isn't great. Has PTO but not a lot.

  • Sep 05, 2018
    StarStarStarStarStar Former Account Manager in Johnson City, Tennessee

    The health insurance wasn’t exactly affordable considering the pay, but it was decent coverage, and the vision coverage was excellent.

  • Feb 16, 2018
    StarStarStarStarStar Former Customer Service Representative in Johnson City, Tennessee

    Bonuses for clocking in and out on time. There were not really cash incentives for performance, but they did give things like televisions, Xbox, and things of that nature. Insurance was pretty good and pretty cheap

  • Nov 29, 2017
    StarStarStarStarStar Former Inbound Call Center Customer Service Representative in Sacramento, California

    i like how we accumulate pto, at the start you get i think it was 20hours of pto from the get go, so take advantage of that.

  • Aug 20, 2017
    StarStarStarStarStar Former Employee in Johnson City, Tennessee

    Best thing is that they offer basically full medical and dental insurance. However even if you are working full-time you will be paying almost half of your paycheck to receive those benefits.

  • Aug 14, 2017
    StarStarStarStarStar Former Employee in Johnson City, Tennessee

    Benefits were pretty standard after the marketplace was created. Overall benefits were a bit more expensive than other places I've worked and out of pocket was high on top of that.

  • Apr 27, 2017
    StarStarStarStarStar Current ISM agent in San Luis, Arizona

    Health insurance is alright. Dental and vision are excellent.

  • May 19, 2017
    StarStarStarStarStar Current Customer Service Representative in San Luis, Arizona

    The health insurance is not that good it's ok and it's to expensive since they don't care for you because one week you can be a full-time and the next not even a partime so is not an option to have this health care since maybe one month you can pay it and maybe the next won't

  • Feb 13, 2017
    StarStarStarStarStar Former Customer Service Representative in Johnson City, Tennessee

    Health insurance and benefits are not bad

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • CheckmarkHealth Insurance (29)
  • CheckmarkDental Insurance (24)
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Supplemental Life Insurance
  • Disability Insurance
  • Occupational Accident Insurance
  • Health Care On-Site
  • Mental Health Care
  • Retiree Health & Medical
  • Accidental Death & Dismemberment Insurance

Financial & Retirement

  • Pension Plan
  • 401K Plan
  • Retirement Plan
  • Employee Stock Purchase Plan
  • CheckmarkPerformance Bonus (16)
  • Stock Options
  • Equity Incentive Plan
  • Supplemental Workers' Compensation
  • Charitable Gift Matching

Family & Parenting

Vacation & Time Off

Perks & Discounts

  • Employee Discount
  • Free Lunch or Snacks
  • Employee Assistance Program
  • Gym Membership
  • Commuter Checks & Assistance
  • Pet Friendly Workplace
  • Mobile Phone Discount
  • Company Car
  • Company Social Events
  • Travel Concierge
  • Legal Assistance

Professional Support

  • Diversity Program
  • CheckmarkJob Training (23)
  • Professional Development
  • Apprenticeship Program
  • Tuition Assistance

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