Alorica Employee Benefit: Job Training | Glassdoor

Alorica Job Training

282 employees reported this benefit

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Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 76
  • Feb 09, 2019
    StarStarStarStarStar Current Client Support Specialist in Lake Mary, Florida

    Great training for Dell staff

  • Jan 31, 2019
    StarStarStarStarStar Current File Clerk in Saint Joseph, Missouri

    I really hope it varies by location & position. I received an afternoon of very immersive training for a job I was expected to cover starting the next day. There were no training materials or documentation available pertaining to this position.

  • Jan 17, 2019
    StarStarStarStarStar Former Customer Service Representative in Greensboro, North Carolina

    Their trainers are absolutely unqualified and unprofessional. Ms. Poteat will tell you about the times she did drugs and she'll use her own personal account for training purposes and totally go off topic and tell you stories about herself.

  • Dec 31, 2018
    StarStarStarStarStar Former Senior Customer Service Representative in Las Vegas, Nevada

    Paid training and on the job training in a classroom then later in a production like environment with mole support staff. Training is well monitored, however at my site the operation managers harass training agents.

  • Dec 27, 2018
    StarStarStarStarStar Current Employee in Lake Mary, Florida

    Paid training and excellent trainers are used for this service

  • Jul 04, 2018
    StarStarStarStarStar Former Remote Customer Service Representative in Houston, Texas

    Traning was paid-in-full and very descriptive.

  • Jun 12, 2018
    StarStarStarStarStar Former Customer Service Representative in El Paso, Texas

    Paid training. Morning and evening schedules available. Training should involve sales if required to sell and any other software involved.

  • Jun 03, 2018
    StarStarStarStarStar Current Customer Service Representative in Kennesaw, Georgia

    The training is terrible I don't think that anything that I've learned in training I used on the floor , the trainers tell you once you get on the floor that they taught you these things which they don't

  • Apr 25, 2018
    StarStarStarStarStar Former Customer Service Representative in Kennesaw, Georgia

    Constant Distractions on a daily , drama filled atmosphere. Unable to fully learn material .

  • Mar 31, 2018
    StarStarStarStarStar Current Advanced Technical Support Representative in Reno, Nevada

    Training is getting much better, we are actually beginning to get training BEFORE the changes occur as opposed to 3 months after the changes are implemented.

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