Caribou Coffee Employee Benefit: Job Training | Glassdoor

Caribou Coffee Job Training

Updated Mar 31, 2015

17 employees reported this benefit

3.0
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Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 10
  • Mar 18, 2019
    StarStarStarStarStar Current Employee in Minneapolis, Minnesota

    ongoing training and development support for all roles all the time

  • Feb 16, 2019
    StarStarStarStarStar Current Manager On Duty in Medina, Minnesota

    I did three days of online training and then I was thrown out on the floor. I never shadowed anyone and if I made a mistake I would have no idea and then be yelled at.

  • May 26, 2018
    StarStarStarStarStar Former Team Member in Minnetonka, Minnesota

    VERY POOR. I wasn't trained at all by the extremely incompetent management. I learned practically everything from my coworkers and myself. They never taught me how to make drinks, and I learned how to make drinks on what was literally my last day.

  • Mar 11, 2018
    StarStarStarStarStar Current Lead Barista in Rochester, Minnesota

    I loved training, my managers were awesome and they let me try tons of new drinks. When promotional drinks come it's considered training at my caribou and at others so you get an excuse to make and try all of them so you know what to recommend to customers.

  • Jan 18, 2018
    StarStarStarStarStar Former Barista in Plymouth, Minnesota

    You are trained for 3 weeks and don’t get tips during then

  • Mar 20, 2017
    StarStarStarStarStar Former Cashier/Barista in Woodbury, Minnesota

    The best thing is that you get to watch videos of people making the actual drinks. As a visual learner, this was very helpful and you could rewatch the videos multiple times.

  • Feb 10, 2017
    StarStarStarStarStar Former Employee in Eden Prairie, Minnesota

    In my time at caribou I saw how they are supposed to train someone in: go over paperwork, discuss drink and store standards, teach them the POS, how to maintain back of bar, bar training (which consists of making and tasting every drink on the menu), and everything online for more information on current drinks and coffee. Altogether this sounds like a good process but it was not what I got. My training was paperwork, reading drink recipes, learning the POS while serving customers, and working on bar during a rush with someone else once then all on my own from then on. If I had proper training it would have been a much better experience. I was pretty much just thrown into it.

  • Dec 07, 2015
    StarStarStarStarStar Current Team Member in Sioux City, Iowa

    It was fun. We were able to "make it, taste it" whenever a new product was released. Training was fast and easy.

  • Nov 02, 2015
    StarStarStarStarStar Current Team Member in Rochester, Minnesota

    Not very good training. They throw new people on register, where they know NOTHING about what is in a drink. They should be started on bar, learning what is in all of the drinks. Then once they develop that experience, they can go onto the register and best assist customers with making their perfect drink, and customizations or add-ons that benefit Caribou.

  • Jun 18, 2015
    StarStarStarStarStar Current Shift Supervisor in Saint Paul, Minnesota

    It was very rushed and disorganized. I only had 3 training shifts, and they tried to jam pack everything into those shifts. With newer people lately, however, they have been getting more training.

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