Citizens Bank Employee Benefits and Perks | Glassdoor

Citizens Bank Benefits

3.4
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244 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 244 comments

Most Commented

  • Sep 20, 2017
    StarStarStarStarStar Current Senior licensed banker in Philadelphia, Pennsylvania

    Nothing really bad besides it isn't free

  • Sep 20, 2017
    StarStarStarStarStar Current Employee in Agawam, Massachusetts

    company has many benefits to take advantage of and are very good at educating their colleagues about them. medical, 401k, vacation time to name a few

  • Sep 04, 2017
    StarStarStarStarStar Current Business Relationship Manager in Hanover, New Hampshire

    Improved maternity leave! You can now take up to 12 weeks with 2 of them being 100% paid, 2 of your vacation and the remaining FMLA at 60% pay. Moving in the right direction!

  • Aug 08, 2017
    StarStarStarStarStar Former Sr. HR Relationship Manager in Cranston, Rhode Island

    Citizens has great benefits. PTO accruals were incredible~! Medical, Dental and Vision benefits were above the norm. Vision benefits are probably the best in the industry. Employer / Employee contribution amounts were equitable.

  • Aug 23, 2017
    StarStarStarStarStar Current Loan Servicing Associate in Riverside, Rhode Island

    They use to match 6% for 401(K) which has dropped over the years and is now 4%. You start with 18 PTO days

  • Aug 03, 2017
    StarStarStarStarStar Former Employee in Providence, Rhode Island

    Great benefits and 401(k) company match!

  • Aug 01, 2017
    StarStarStarStarStar Current Licensed Relationship Banker in Boston, Massachusetts

    People who work in the branches are generally very good and helpful.

  • Aug 01, 2017
    StarStarStarStarStar Current Developer in Cranston, Rhode Island

    Good compensation package overall, but health insurance is too expensive.

  • Aug 05, 2017
    StarStarStarStarStar Former Employee in Providence, Rhode Island

    fairly well rounded portfolio of benefits; not the best, not the worst, average benefits; should do better for their employees

  • Jul 27, 2017
    StarStarStarStarStar Former Employee in Providence, Rhode Island

    Cost is High for a decent plan and the carrier is not accepted at many places.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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