Citizens Bank Employee Benefits and Perks | Glassdoor

Citizens Bank Benefits

Location: US
3.5
StarStarStarStarStar
347 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 347 comments

Most Commented

  • May 06, 2020
    StarStarStarStarStar Current Employee in Boston, Massachusetts

    holidays and PTO are generous good perks program

  • Apr 20, 2020
    StarStarStarStarStar Former Investment Banking Associate in Philadelphia, Pennsylvania

    Health insurance coverage was extensive but copays added up quickly especially when pregnant.

  • Mar 30, 2020
    StarStarStarStarStar Current Customer Service Representative/Teller in Johnston, Rhode Island

    The only downfall about the benefits program is there is no help for new hires to explain the package details.

  • Mar 30, 2020
    StarStarStarStarStar Current Senior Software Engineer in Johnston, Rhode Island

    Best: Health insurance Worst: Allowances

  • Mar 27, 2020
    StarStarStarStarStar Former Credit Analyst in Boston, Massachusetts

    Ok Benefits, healthcare 401 k etc

  • Mar 10, 2020
    StarStarStarStarStar Current Employee in Johnston, Rhode Island

    Best: Benefits are comprehensive including 100% match on up to 5% in 401k plus 2% 401k annual contribution. Employee discounts including to onsite gym. On site medical care and bank. Competitive PTO (not vacation and sick, all PTO lumoed together). After 5 years I have 23 days of PTO. Worst: Health benefits are very expensive in my experience (married with children) I opted to use my spouses health benefits.

  • Feb 13, 2020
    StarStarStarStarStar Former Administrative Assistant in Philadelphia, Pennsylvania

    Lots of policy plan options unlike some that only offer 1 insurance provider option.

  • Feb 12, 2020
    StarStarStarStarStar Current Technician in Toledo, Ohio

    Best thing is payed time off. Worst thing is they dont pay you at the end of year for unused pto time.

  • Jan 28, 2020
    StarStarStarStarStar Former Employee in Providence, Rhode Island

    no complains about the services. Benefits were great. The bank treats the employees well. Would recommend to anyone

  • Jan 16, 2020
    StarStarStarStarStar Former Employee in Sudbury, Massachusetts

    One perk I took advantage of was the 401k match. I eligible upon hire and pretty simple to contribute through auto deductions.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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