Citizens Bank Employee Benefits and Perks | Glassdoor

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Citizens Bank Benefits

3.4
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262 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 263 comments

Most Commented

  • Jan 19, 2018
    StarStarStarStarStar Former Employee in East Providence, Rhode Island

    Citizens has a good health plan with different plans depending on how much you want to spend. They will match up to 3% of 401k, but after a year of service they will give you a small bonus into the 401k, but you have to be there at years end to receive. They also offer a employee stock purchase plan with a 10% discount off of CSG.

  • Jan 03, 2018
    StarStarStarStarStar Former Asst. Branch Manager in Narragansett, Rhode Island

    The worst thing about the benefits package at Citizens Bank is their 401k fund offerings. There are very few to choose from and most of them are not good performers and come with fees.

  • Jan 04, 2018
    StarStarStarStarStar Current Collector III in Riverside, Rhode Island

    All it offers you to buy stock 401k plan and so many more perks

  • Jan 02, 2018
    StarStarStarStarStar Current Employee in Philadelphia, Pennsylvania

    Great healthcare package and 401k

  • Dec 06, 2017
    StarStarStarStarStar Current Relationship Banker in Worcester, Massachusetts

    Everything is great! They let me take PTO immediately and are being very helpful. They match the retirement plan after 1 year in service.

  • Dec 16, 2017
    StarStarStarStarStar Current Relationship Banker in Cleveland, Ohio

    Out of the 5 banks I've worked for, Citizens by far has the most expensive health insurance. I'm single and have no children, and it cost me approximately $280/month for health insurance. This plan has co-pays with a 80/20% pay plan once I've reached my deductible of $2,500.

  • Nov 20, 2017
    StarStarStarStarStar Current Employee in Cranston, Rhode Island

    Generous paid time off. Matches 401k contributions up to 4%. Good discounts on extracurriculars, etc. Healthcare is a bit pricy.

  • Nov 15, 2017
    StarStarStarStarStar Current Employee in Cranston, Rhode Island

    The best thing about the benefits package they offer is the match of your 401k. The dental and medical benefits are also great.

  • Nov 03, 2017
    StarStarStarStarStar Former Teller Manager in Pittsburgh, Pennsylvania

    I loved working with colleagues and customers. They always made me look forward to going to work. For the first 8 years it felt like family. Health insurance 401k PTO was good.

  • Oct 30, 2017
    StarStarStarStarStar Current Portfolio Manager in Detroit, Michigan

    For such a large bank, they are competitive in some areas and not in others.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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