Citizens Bank Employee Benefits and Perks | Glassdoor

Citizens Bank Benefits

3.4
StarStarStarStarStar
257 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 257 comments

Most Commented

  • Nov 20, 2017
    StarStarStarStarStar Current Employee in Cranston, Rhode Island

    Generous paid time off. Matches 401k contributions up to 4%. Good discounts on extracurriculars, etc. Healthcare is a bit pricy.

  • Nov 15, 2017
    StarStarStarStarStar Current Employee in Cranston, Rhode Island

    The best thing about the benefits package they offer is the match of your 401k. The dental and medical benefits are also great.

  • Oct 26, 2017
    StarStarStarStarStar Former Senior Teller in Rochester, New York State

    The benefits package was amazing when I first started working for Citizens Bank but as time went on they started cutting benefits to employees to save money and to account for Pnf .

  • Nov 03, 2017
    StarStarStarStarStar Former Teller Manager in Pittsburgh, Pennsylvania

    I loved working with colleagues and customers. They always made me look forward to going to work. For the first 8 years it felt like family. Health insurance 401k PTO was good.

  • Oct 30, 2017
    StarStarStarStarStar Current Portfolio Manager in Detroit, Michigan

    For such a large bank, they are competitive in some areas and not in others.

  • Oct 11, 2017
    StarStarStarStarStar Current Teller Manager in Providence, Rhode Island

    Citizens bank offer great benefits to their employees such, 401k, health insurance (medical, vision and dental). Amazing pay time off benefits. The bank also offers great nationwide discount like Disney World, Hotels, insurance, etc. Also they have a studend reinmbursement program to pay for colleague expenses. Employees have a life insurance.

  • Oct 10, 2017
    StarStarStarStarStar Current Associate Staff Internal Auditor in Cranston, Rhode Island

    Discount website is decent, 401k package is excellent, medical/dental/vision are excellent, stock plan is great, PTO is awesome. Very solid benefits all around.

  • Oct 20, 2017
    StarStarStarStarStar Current Mortgage Loan Officer in Philadelphia, Pennsylvania

    You have the ability to by stocks at a discount and they have excellent matching funds for the 401K. Take advantage of that wherever you work if they offer it.

  • Oct 12, 2017
    StarStarStarStarStar Current Employee in Providence, Rhode Island

    Best thing is Paid Time Off which is better than most companies. Worst thing is overall bonus plan which is not as lucrative as most in the same industry

  • Oct 11, 2017
    StarStarStarStarStar Current Licensed Relationship Banker in Narragansett, Rhode Island

    The medical coverage is expensive. 4% match on 401k

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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