Citizens Bank Employee Benefits and Perks | Glassdoor

Citizens Bank Benefits

3.4
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285 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 286 comments

Most Commented

  • Aug 16, 2018
    StarStarStarStarStar Current Premier Advisor in Riverside, Rhode Island

    Best: Ease of signing up. Bonus for HSA sign up. Worst: Not sure I was getting the best benefit package for the cost of service.

  • Aug 06, 2018
    StarStarStarStarStar Current Employee in East Providence, Rhode Island

    Health Insurance, 401K, and PTO are great in this company. Every company I have looked at did not give a great match rate for 401K and not nearly as many PTO days

  • Aug 06, 2018
    StarStarStarStarStar Former Employee in Boston, Massachusetts

    They were fairly standard across the industry. Normal 401k match, 2-4 weeks of vacation, reasonable health care. Also had [pretty good ESOP plan

  • Jul 12, 2018
    StarStarStarStarStar Former Employee in Detroit, Michigan

    The medical benefits are not that great. Each year premiums go up and coverage goes down.

  • Jul 12, 2018
    StarStarStarStarStar Current Employee in Philadelphia, Pennsylvania

    Working in the Philadelphia market place provides the opprtunity to work as a Brand Ambassador at Citizens Bank Park or The Mann Music Center

  • Jul 02, 2018
    StarStarStarStarStar Former Employee in Boston, Massachusetts

    The best thing is the stock purchase plan only when the stock is rising for no reason

  • Jun 04, 2018
    StarStarStarStarStar Current Senior Ops Associate in Glen Allen, Virginia

    Stock purchase offer at a discount, PTO can be used for illness or vacation, 401K contribution is matched, wellness incentives to get discount on health insurance premium, pet insurance, gift cards for health screenings.

  • May 24, 2018
    StarStarStarStarStar Former Employee in Youngstown, Ohio

    Vacation (PTO) time is the best! Believe me, you're going to need every bit of those 3 weeks that they give you.

  • May 23, 2018
    StarStarStarStarStar Former Personal Banker in Toledo, Ohio

    ample vacation time, great benefits program... both affordable and convenient.

  • May 29, 2018
    StarStarStarStarStar Former Employee in Dedham, Massachusetts

    very good vacation package. Terrible salary increases despite gaudy profits. Very expensive health and dental plans, but the coverage within the plans was very good. Good 401(k).

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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