Citizens Bank Employee Benefits and Perks | Glassdoor

Citizens Bank Benefits

3.4
Star Star Star Star Star
229 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 229 comments

Most Commented

  • Apr 13, 2017
    Star Star Star Star Star Current Customer Service Representative in Pittsburgh, Pennsylvania

    Great place to work , everyone is nice and wants you to do well. Just wish you could pick better hours before your hired, with that being said they do give you a chance to pick from 3 schedules, but it will be all am or all pm starts and then they will run a class right behind your for the opposite shifts.

  • Apr 25, 2017
    Star Star Star Star Star Current Senior Project Manager in Cranston, Rhode Island

    As a contractor it is all about the hourly rate. There isn't anything else.

  • Apr 19, 2017
    Star Star Star Star Star Current Employee in Cranston, Rhode Island

    Healthcare not great, PTO and holidays reasonable for back office colleagues

  • Apr 12, 2017
    Star Star Star Star Star Former Employee in Providence, Rhode Island

    Benefits package used to be impressive, but has gradually eroded over the past several years, most notably in vacation time, healthcare choices and 401(k) match. The justification was to "better align the company to industry standards." At one point the robust package was a major selling point to job candidates. Now it's pretty much like everyone else.

  • Mar 11, 2017
    Star Star Star Star Star Current Employee in Providence, Rhode Island

    above average paid time off

  • Mar 10, 2017
    Star Star Star Star Star Current Universal Banker in Medford, Massachusetts

    They offer everything you really need. 401k, health, dental, identity protection, pet insurance, PTO etc, etc.

  • Apr 13, 2017
    Star Star Star Star Star Former Universal Banker in Erie, Pennsylvania

    Very few in-network providers in the area. The plans (Cigna, Delta Dental, and VSP) were very expensive. Terrible coverage and very few insurance options. The company does participate in an ESPP which is nice and they match 100% of the first 4% contribution to your 401k after you have been there at least a year. Good employee discounts too (free magazine, hotel discount, flight discounts, phone discounts, etc.)

  • Mar 05, 2017
    Star Star Star Star Star Current Employee in Providence, Rhode Island

    They have a comprehensive plan with generous benefits. I would recommend working here to anyone. They work with outside vendors to get you discounts.

  • Mar 07, 2017
    Star Star Star Star Star Current Employee in Pittsburgh, Pennsylvania

    Expensive Plans. Unless you want to pay hefty prices most people choose HSA

  • Mar 07, 2017
    Star Star Star Star Star Current Employee in Philadelphia, Pennsylvania

    401 k is up to 3% match. Worst is vision package. Best is you get money for doing things with your health insurance like going to the doctor.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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