Citizens Bank Employee Benefits and Perks | Glassdoor

Citizens Bank Benefits

3.4
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234 Ratings

Employer Summary

Employer Benefits Image

The many benefits of a great bank.

We believe that great work deserves great rewards and know that, as a colleague here, you'll go above and beyond for our customers every day. That's why we provide benefits that are among the industry's best and go above and beyond for you.

  • A variety of options around comprehensive Health Benefits (Medical, Dental, Vision, Pharmacy)
  • Generous Paid Time Off (PTO): Anywhere from 18-27 days dependent on role plus 10 paid bank holidays
  • 401k/Retirement Plan: Enroll upon start, matching 100% of first 4 percent contributed plus a 2% additional annual (match begins after one year of service)
  • Employee Stock Purchase Program: Available to anyone who works 20 hr./wk. or more (10% discount, quarterly enrollments, no waiting period to sell)

Bank Services discounts for our Colleagues:

  • Circle Gold Banking with no monthly maintenance fee, which includes no annual fee Overdraft Line of Credit
  • Preferred rates on Savings, CD and Money Market accounts
  • Discounts on home equity and mortgage rates, savings on mortgage closing costs
  • No fee for standard check styles, no-fee stop payments, and official bank checks
  • Discounts on private loans for students and borrowers
  • Credit cards with preferred rates to fit your life, and more
  • Adoption Assistance/Adoption Leave: Financial assistance up to the maximum amount allowed under IRS regulations and one week of paid leave per adoption
  • Educational Assistance Program: Tuition reimbursements for courses that help advance your career
  • Infertility Coverage: Medical & prescription benefits for infertility treatment that are among the industry's best
  • Colleague Recognition Programs


Employee Benefit Reviews

Showing 1–10 of 234 comments

Most Commented

  • Jul 16, 2017
    StarStarStarStarStar Current Employee in Pittsburgh, Pennsylvania

    Fairly good benefits. A lot of different retirement options to help you save for the future. Maternity and paternity leave.

  • Jul 06, 2017
    StarStarStarStarStar Former ABM in Boston, Massachusetts

    401k match, paid time off

  • Jun 28, 2017
    StarStarStarStarStar Current Employee in Cranston, Rhode Island

    Benefits package is reasonable. 401K slightly below average and the available funds are limited. Paid time off is inclusive of vacation and sick days, which is reasonable. Medical I believe is slightly above average. Work From Home varies and generally occasional. Employee Stock purchase is optional but a nice add on.

  • Jun 26, 2017
    StarStarStarStarStar Current MLO in Cleveland, Ohio

    I have only been her a few months, but everything seems to be very good.

  • May 27, 2017
    StarStarStarStarStar Former Personal Banker Universal in Newport, Rhode Island

    The best: 3 weeks of time off which can be carried over to the next year if not used. The worst: The cost/expense of healthcare for a family plan. Roughly a quarter of your pay goes to health/dental/eye coverage - and this is the cheapest! And you still have a large deductible!

  • Apr 29, 2017
    StarStarStarStarStar Current Employee in Phila, Pennsylvania

    Have not spent enough time to be able to say anything comprehensive about benefits. They seem good. The bad thing is no one actually guides you or prompts you about enrolling

  • Apr 25, 2017
    StarStarStarStarStar Current Senior Project Manager in Cranston, Rhode Island

    As a contractor it is all about the hourly rate. There isn't anything else.

  • Apr 13, 2017
    StarStarStarStarStar Current Customer Service Representative in Pittsburgh, Pennsylvania

    Great place to work , everyone is nice and wants you to do well. Just wish you could pick better hours before your hired, with that being said they do give you a chance to pick from 3 schedules, but it will be all am or all pm starts and then they will run a class right behind your for the opposite shifts.

  • Apr 19, 2017
    StarStarStarStarStar Current Employee in Cranston, Rhode Island

    Healthcare not great, PTO and holidays reasonable for back office colleagues

  • Apr 13, 2017
    StarStarStarStarStar Former Universal Banker in Erie, Pennsylvania

    Very few in-network providers in the area. The plans (Cigna, Delta Dental, and VSP) were very expensive. Terrible coverage and very few insurance options. The company does participate in an ESPP which is nice and they match 100% of the first 4% contribution to your 401k after you have been there at least a year. Good employee discounts too (free magazine, hotel discount, flight discounts, phone discounts, etc.)

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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