Citizens Benefits

3.5
489 Ratings

Our Benefits

Benefits to help you thrive

Life’s journey is different for all of us. That’s why we offer programs and benefits to support you – in whatever way you need it, when you need it – to help you thrive across all aspects of your life.

Supporting your personal well-being

  • Paid time off – Enjoy up to 27 days of PTO (+11 holidays) that you’re encouraged to take
  • Health care coverage – Choose from plan options that offer preventative care at no cost, and prescription drug coverage
  • Dental coverage – Get annual cleanings and x-rays at no out-of-pocket expense
  • Vision – Receive annual eye examines, get glasses or contact lenses at a reduced rate
  • Parental leave – Receive two weeks of 100% paid parental leave; birth mothers who are full-time colleagues are eligible for 10 weeks of leave
  • Adoption assistance – Cover more than $24,000 of eligible costs for domestic or international adoptions
  • Flexible work arrangements – Partner with your manager to determine what adjustments can be made to work locations and hours to get the flexibility you need
  • Employee assistance program – Get up to six free counseling sessions for you, your spouse/partner, your child or other family members to manage your stress and anxiety
  • Gympass – Receive discounts on gym memberships nationwide

Supporting your colleague and community connections

  • Awards and recognition – Celebrate colleagues for living our values
  • Business Resource Groups – Contribute to our diverse and inclusive environment in one or more of six BRGs
  • Volunteering – Find, propose and participate in local volunteer activities
  • Matching gifts – Have your donation to an eligible nonprofit matched dollar-for-dollar

Visit https://jobs.citizensbank.com to learn about our benefits supporting your financial well-being and career development.

Which benefits does Citizens provide?

Current and former employees report that Citizens provides the following benefits. It may not be complete.

Insurance, Health & WellnessFinancial & RetirementFamily & ParentingVacation & Time OffPerks & DiscountsProfessional Support

Insurance, Health & Wellness

Health Insurance
3.5
98 Ratings
Employer Verified
3.5
22 Ratings
Employer Verified
3.4
15 Ratings
Employer Verified
3.5
15 Ratings
Employer Verified
3.8
12 Ratings
Employer Verified
3.9
7 Ratings
Employer Verified
3.5
6 Ratings
Employer Verified
4.0
3 Ratings
Employer Verified
4.0
3 Ratings
Employer Verified
Health Care On-Site
Employer Verified

Financial & Retirement

3.6
127 Ratings
Employer Verified
3.3
22 Ratings
Employer Verified
3.3
13 Ratings
Employer Verified
3.2
6 Ratings
Employer Verified
3.6
5 Ratings
Employer Verified
4.0
2 Ratings
4.0
2 Ratings
5.0
1 Rating

Family & Parenting

3.3
27 Ratings
Employer Verified
2.8
6 Ratings
Employer Verified
4.0
4 Ratings
4.0
2 Ratings
Employer Verified
3.5
2 Ratings
5.0
1 Rating
Employer Verified
5.0
1 Rating
Employer Verified
5.0
1 Rating
5.0
1 Rating
Employer Verified

Vacation & Time Off

3.8
113 Ratings
Employer Verified
4.0
23 Ratings
Employer Verified
3.5
12 Ratings
Employer Verified
4.5
4 Ratings
5.0
1 Rating
Employer Verified

Perks & Discounts

3.3
27 Ratings
Employer Verified
4.0
3 Ratings
Employer Verified
4.0
3 Ratings
4.0
2 Ratings
4.0
2 Ratings
Employer Verified
4.0
1 Rating
Employer Verified
3.0
1 Rating

Professional Support

3.6
7 Ratings
Employer Verified
4.0
4 Ratings
Employer Verified
4.0
4 Ratings
4.0
3 Ratings
Employer Verified

Employee Benefit Reviews

Showing 1–10 of 489 comments

Most Commented

  • 401K Plan(127 comments)

    best of matching 5 %

  • Vacation & Paid Time Off(113 comments)

    There are 22 PTOs a year, which cannot be carried over. In special scenarios, the PTOs may be extended to beyond 22.

  • Health Insurance(98 comments)

    Nothing particular - it is a typical health insurance.

Jun 18, 2022
4.0
Current Employee

Great coverage but expensive options. The company should offer cheaper options

Report
May 23, 2022
5.0
Former Employee

Complete with PTO , Medical , Dental and Vision

Report
May 17, 2022
5.0
Current Citizens Banker in Elizabeth, NJ, New Jersey

It is amazing that you can have the whole package for either part time or full time associate ..

Report
May 16, 2022
4.0
Current Employee

401k match and annual addition retirement contribution of 2% salary

Report

What Citizens employees are saying

Get candid insights on
Get candid insights on
May 12, 2022
4.0
Current Adminsitrative Assistant in Boston, MA, Massachusetts

Health insurance with ways to save, 23 PTO days, 10-11 holidays, paid volunteer time, 401k match up to 4% after a year, employee stock pricing, perks at work savings, etc.

Report
May 5, 2022
5.0
Former Banker in Providence, RI, Rhode Island

401k is good and insurance

Report
May 5, 2022
4.0
Current Senior Software Engineer in Johnston, RI, Rhode Island

There are 22 PTOs per year - after which you go without pay with manager’s approval. Due to security reasons, you cannot work while being physically located outside USA. Health insurance is decent.

Report
Apr 30, 2022
5.0
Current Employee

Great place to work like the culture

Report
Apr 27, 2022
4.0
Current Employee

Offers everything you'd expect from a fortune 500 company

Report
May 4, 2022
3.0
Current Wealth Management in Boston, MA, Massachusetts

The best part is the PTO once you get to a certain level and now we can actually roll it over. The worse is the lack of fruitful pay raises and promotions. The pay raises are 1-3% while managers might get more with bonuses. Operational and/or individuals with VP and below generally do not get bonuses when they do the majority of the work.

Report
Viewing 1 - 10 of 489 Reviews

Popular Careers with Citizens Job Seekers

JobsSalariesInterviews

Work at Citizens? Share Your Experiences

Citizens

Citizens

(Click to rate)
or