DialAmerica Job Training

78 employees reported this benefit
3.0
45 Ratings

Employer Summary

Employer Verified Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 45
Nov 19, 2019
Current Agent in Omaha, Nebraska

The worst thing is trying to not get defaults on calls

Apr 12, 2019
Former Supervisor in Phoenix, Arizona

Week of classroom training, 2-3 weeks on the floor "nest" training before being sent to a permanent team.

Feb 14, 2019
Former Call Center Representative in Westlake, Ohio

Lasted 2 days, Management is in a rush to get people working even if they're not ready

Jan 15, 2019
Current Call Center Agent in Orlando, Florida

The training is a week long process and the last day you will be on the sales floor. Retaining information on the package deals is easy, encouraged to study the script at home.

Nov 5, 2018
Former TELESALES Representative in Greenville, South Carolina

There is a major lack in benefits and compensations. If they had a stronger client base, I believe they would be able to offer a more attractive benefit package. This could prevent such high turn over.

May 15, 2018
Former Employee

It is very involved and covers many scenarios that an employee with encounter on the phone.

Apr 3, 2018
Former CSR in Phoenix, Arizona

Nothing bad about training they explain the what you will be doing throw you in a room to listen to other employees calls then when you are comfortable enough they let you get on the phones

Mar 15, 2018
Former Employee

its okay. they try to fit everything in one day so they can hurry up and put you on the phones

Feb 14, 2018
Current Life Insurance Sales agent in North Charleston, South Carolina

Training is good for all programs. It is what you put into it.

Feb 8, 2018
Former Sales Representative in El Paso, Texas

I was given very thorough training.

Viewing 1-10 of 45