DialAmerica Employee Benefit: Job Training | Glassdoor

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DialAmerica Job Training

78 employees reported this benefit

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Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 45
  • Nov 18, 2019
    StarStarStarStarStar Current Agent in Omaha, Nebraska

    The worst thing is trying to not get defaults on calls

  • Apr 12, 2019
    StarStarStarStarStar Former Supervisor in Phoenix, Arizona

    Week of classroom training, 2-3 weeks on the floor "nest" training before being sent to a permanent team.

  • Feb 12, 2019
    StarStarStarStarStar Former Call Center Representative in Westlake, Ohio

    Lasted 2 days, Management is in a rush to get people working even if they're not ready

  • Jan 15, 2019
    StarStarStarStarStar Current Call Center Agent in Orlando, Florida

    The training is a week long process and the last day you will be on the sales floor. Retaining information on the package deals is easy, encouraged to study the script at home.

  • Nov 05, 2018
    StarStarStarStarStar Former TELESALES Representative in Greenville, South Carolina

    There is a major lack in benefits and compensations. If they had a stronger client base, I believe they would be able to offer a more attractive benefit package. This could prevent such high turn over.

  • May 15, 2018
    StarStarStarStarStar Former Employee in Erie, Pennsylvania

    It is very involved and covers many scenarios that an employee with encounter on the phone.

  • Mar 29, 2018
    StarStarStarStarStar Former CSR in Phoenix, Arizona

    Nothing bad about training they explain the what you will be doing throw you in a room to listen to other employees calls then when you are comfortable enough they let you get on the phones

  • Mar 15, 2018
    StarStarStarStarStar Former Employee in Mahwah, New Jersey

    its okay. they try to fit everything in one day so they can hurry up and put you on the phones

  • Feb 12, 2018
    StarStarStarStarStar Current Life Insurance Sales agent in North Charleston, South Carolina

    Training is good for all programs. It is what you put into it.

  • Feb 04, 2018
    StarStarStarStarStar Former Sales Representative in El Paso, Texas

    I was given very thorough training.

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