Even though it is a call center environment, they offered a pretty good benefits package from Health, dental and vision to 401k and paid time off.
Plan was cheap. But there weren't any doctors or dentists participating in the plan locally. I also had insurance deducted from my check that I didn't sign up for. It took 2 pay periods before I was reimbursed for the deductions. Seemed the only time we heard from corp was when they were not happy with how we were handling calls. TL were often left in the dark. No one ever knew anything until the day it happened management never supported TL or dispatchers
Vision and Dental are acceptable while the Medical package leaves much to be desired. no maternity leave.
The deductible was quite high. I believe the o my option was for $2500 and by the time you meet it, you have to start again.
Vacation isn't guaranteed for hourly employees. Paid time off is the best time about this job in that you earn a day off every month minimum as a full-time employee. If you work overtime you earn triple your earned time off rate. Working from home is a thing for some accounts which is a plus.
Company perks, team building, contests, benefits, flexible work schedule, easy training, great managers, opportunity for advancement
Its was a little pricey
While you can get pretty decent health insurance here it's expensive, and if you have a child good luck at these wages.
Benefits don't include vision, dental is decent but not great, healthcare is pricey for those with a family. Healthcare deductible is high and many don't surpass it until the end of the year is almost over (if at all).
No paid maternity leave, so that was a real turn off. Also, each account is different, so there may be a work from home Team Leader position.
List based on reports from current and former employees. It may not be complete.