Instacart Employee Benefits and Perks | Glassdoor

Instacart Benefits

180 Ratings

Employer Summary

At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

We believe in supporting every parent within the Instacart family. Paid parental leave, a grocery credit, and sweet baby swag is offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (which features scoops of ice cream, of course), food is baked into our daily lives.

Employee Benefit Reviews

Showing 1–10 of 180 comments

Most Commented

  • Aug 05, 2020
    StarStarStarStarStar Current Employee in San Francisco, California

    12 weeks of parental bonding leave in addition to unlimited vacation that you can actually take. Downside is lack of a 401K match.

  • Jul 08, 2020
    StarStarStarStarStar Current Shopper in Moreno Valley, California

    Opportunity for the best life

  • Mar 27, 2020
    StarStarStarStarStar Former Employee in Newark, New Jersey

    There is no best or worst thing about the benefits package at instacart because there is no benefits package. They do however offer health insurance through another provider

  • Mar 29, 2020
    StarStarStarStarStar Former Employee in Atlanta, Georgia

    If you don't get it in writing, don't let them use perks as leverage in salary negotiations. They'll happily take it away with no willingness to communicate effectively. RSUs will be worth something one day - wide range depending on level for what you'll get. No 401k match. No bonuses. Good medical / dental / vision benefits. Worst thing about progression was my manager had no insight into how advancement worked and had no influence or opportunity to submit recommendations for my advancement.

  • Mar 24, 2020
    StarStarStarStarStar Current Shopper in Houston, Texas

    There are no benefits offered

  • Apr 01, 2020
    StarStarStarStarStar Former Full Service Shopper in Seattle, Washington State

    They have no benefits at all

  • Mar 28, 2020
    StarStarStarStarStar Current In-Store Shopper in Atlanta, Georgia

    Flexible hours are a plus

  • Mar 15, 2020
    StarStarStarStarStar Former shoper/delivery in Raleigh, North Carolina

    For my position, I don't believe they had much of any insurance or 401k I don't believe they had any type of assistance for the position I held

  • Feb 18, 2020
    StarStarStarStarStar Current Personal Shopper in Grove City, Pennsylvania

    They do offer health care, college loan forgiveness, and accident insurance.

  • Feb 08, 2020
    StarStarStarStarStar Current Full Service Shopper in San Leandro, California

    Instacart pays its contractors terribly! It's no secret that Instacart is constantly in the news because of the negative backlash related to their treatment and compensation to the shoppers. There are countless articles about Instacart's changing policies and how they implemented a “black box” algorithm, which makes it exceedingly difficult to determine if the offered compensation justifies a full-service shop. This means accounting for the factors involved in shopping including the type of store, time of day, total mileage, parking availability, traffic, finding the items, waiting in line to checkout, packing items into the vehicle, traveling to the customer's house, unpacking the items, carrying heavy items, and the total time it takes to complete the trip. As a shopper, I am responsible for my car, health insurance, car insurance, registration, mileage to the store, finding safe parking, cell phone, parking fees, car upkeep, dollies or hand trucks, equipment, and any other expenses sustained while working for Instacart. Some destinations are in remote locations with no GPS or cell phone contact, high in the hills, and otherwise far from a grocery store. Moreover, there is no pay difference in going to stores like Costco or warehouse-type stores and most alcohol purchases are behind locked doors, requiring an available store clerk’s assistance, however, there is no compensation for additional wait time. To make customers happy, special requests are fulfilled including standing in lines at the deli for a specific type of chicken, or asking the butcher to slice the meat, and following specific delivery instructions that are all part of the delivery fee. For these trips and many others, Instacart has been offering $1 or less after mileage (@ 0.60 cents a mile) for full-service shopping. Additionally, many customers leave $0 as a tip. I realize that I should not have to depend on customer's tips and that it is a bonus, but this is the only way that I can rationalize a full-service grocery delivery for the majority of the orders.

Benefits Summary

List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • CheckmarkHealth Insurance (18)
  • CheckmarkDental Insurance (17)
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Supplemental Life Insurance
  • Disability Insurance
  • Occupational Accident Insurance
  • Health Care On-Site
  • Mental Health Care
  • Retiree Health & Medical
  • Accidental Death & Dismemberment Insurance

Financial & Retirement

Family & Parenting

Vacation & Time Off

Perks & Discounts

Professional Support

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