Instacart Benefits

Employee Benefit Reviews

Showing 11–20 of 181 comments

Most Commented

  • Reduced or Flexible Hours(58 comments)

    they let you choose your own hours and availability which is very nice. you can work as little as four hours or as much as 29

  • Job Training(17 comments)

    The best part about the job training is that is very little training and it straight forward and it's not hard to understand most of it is on your phone and or computer.

  • Performance Bonus(6 comments)

    Three dollars for a five star review. It happens few and far between.

Sep 19, 2019
Former Shift Lead in Portland, Oregon

For shift leads they gave 3 months parental leave and health insurance, but that’s it. No vacation pay, 401k, etc

Feb 10, 2020
Current Full Service Shopper in San Leandro, California

Instacart pays its contractors terribly! It's no secret that Instacart is constantly in the news because of the negative backlash related to their treatment and compensation to the shoppers. There are countless articles about Instacart's changing policies and how they implemented a “black box” algorithm, which makes it exceedingly difficult to determine if the offered compensation justifies a full-service shop. This means accounting for the factors involved in shopping including the type of store, time of day, total mileage, parking availability, traffic, finding the items, waiting in line to checkout, packing items into the vehicle, traveling to the customer's house, unpacking the items, carrying heavy items, and the total time it takes to complete the trip. As a shopper, I am responsible for my car, health insurance, car insurance, registration, mileage to the store, finding safe parking, cell phone, parking fees, car upkeep, dollies or hand trucks, equipment, and any other expenses sustained while working for Instacart. Some destinations are in remote locations with no GPS or cell phone contact, high in the hills, and otherwise far from a grocery store. Moreover, there is no pay difference in going to stores like Costco or warehouse-type stores and most alcohol purchases are behind locked doors, requiring an available store clerk’s assistance, however, there is no compensation for additional wait time. To make customers happy, special requests are fulfilled including standing in lines at the deli for a specific type of chicken, or asking the butcher to slice the meat, and following specific delivery instructions that are all part of the delivery fee. For these trips and many others, Instacart has been offering $1 or less after mileage (@ 0.60 cents a mile) for full-service shopping. Additionally, many customers leave $0 as a tip. I realize that I should not have to depend on customer's tips and that it is a bonus, but this is the only way that I can rationalize a full-service grocery delivery for the majority of the orders.

Jan 16, 2020
Current Full Service Shopper in Lexington-Fayette, Kentucky

The worst thing is when you accept a job based on the payout and a customer gets upset because the store was out of something they wanted and lowers or removes the tip. I think you should either get rid of that ability or raise what you pay so that your workers aren’t getting robbed if the customer has a change of heart. If all together with shopping and driving I spend 60-90 minutes and I end up making about $10, that’s wrong.

Jan 17, 2020
Current Professional Shopper in Lake St Louis, Missouri

There are literally no benefits except the fact that you can work a flexible schedule. That is it!

Jan 10, 2020
Former Customer Service Representative in San Francisco, California

There are no benefit passages for contract workers. 20 word minimum so the rest of this sentence is filler.

Nov 10, 2019
Current Full service shopper in Frisco, Texas

There are none. No healthcare, no mileage reimbursement, no commission, no bonus, no quality boosts, nothing at all to make you want to do anything more than the minimum required

Oct 13, 2019
Current Full Service Shopper in Ridgecrest, California

You can choose as many or as few hours as you wish to work, but there is no paid time off, holiday pay, health coverage, etc. They do have third-party programs they participate in that give discounts on different items and services each week.

Oct 13, 2019
Current Employee in Minneapolis, Minnesota

If this is your full time job, the benefits aren’t enough to support a person, in my opinion. Great for a part time gig, though.

Sep 16, 2019
Current Employee in Depew, New York State

good money, wear and tear on vehicle, high mileage

Aug 23, 2019
Current Full Service Shopper in Albuquerque, New Mexico

What benefits. There are none. They consider giving you $3 for a five star review per batch a bonus! That's BS!!

Viewing 11-20 of 181

Benefits Summary

List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • Health Insurance (18)
  • Dental Insurance (17)
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Supplemental Life Insurance
  • Disability Insurance
  • Occupational Accident Insurance
  • Health Care On-Site
  • Mental Health Care
  • Retiree Health & Medical
  • Accidental Death & Dismemberment Insurance

Financial & Retirement

Family & Parenting

Vacation & Time Off

Perks & Discounts

Professional Support

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