Showing 11–20 of 181 comments
“they let you choose your own hours and availability which is very nice. you can work as little as four hours or as much as 29 ”
“The best part about the job training is that is very little training and it straight forward and it's not hard to understand most of it is on your phone and or computer.”
“Three dollars for a five star review. It happens few and far between.”
For shift leads they gave 3 months parental leave and health insurance, but that’s it. No vacation pay, 401k, etc
Instacart pays its contractors terribly! It's no secret that Instacart is constantly in the news because of the negative backlash related to their treatment and compensation to the shoppers. There are countless articles about Instacart's changing policies and how they implemented a “black box” algorithm, which makes it exceedingly difficult to determine if the offered compensation justifies a full-service shop. This means accounting for the factors involved in shopping including the type of store, time of day, total mileage, parking availability, traffic, finding the items, waiting in line to checkout, packing items into the vehicle, traveling to the customer's house, unpacking the items, carrying heavy items, and the total time it takes to complete the trip. As a shopper, I am responsible for my car, health insurance, car insurance, registration, mileage to the store, finding safe parking, cell phone, parking fees, car upkeep, dollies or hand trucks, equipment, and any other expenses sustained while working for Instacart. Some destinations are in remote locations with no GPS or cell phone contact, high in the hills, and otherwise far from a grocery store. Moreover, there is no pay difference in going to stores like Costco or warehouse-type stores and most alcohol purchases are behind locked doors, requiring an available store clerk’s assistance, however, there is no compensation for additional wait time. To make customers happy, special requests are fulfilled including standing in lines at the deli for a specific type of chicken, or asking the butcher to slice the meat, and following specific delivery instructions that are all part of the delivery fee. For these trips and many others, Instacart has been offering $1 or less after mileage (@ 0.60 cents a mile) for full-service shopping. Additionally, many customers leave $0 as a tip. I realize that I should not have to depend on customer's tips and that it is a bonus, but this is the only way that I can rationalize a full-service grocery delivery for the majority of the orders.
The worst thing is when you accept a job based on the payout and a customer gets upset because the store was out of something they wanted and lowers or removes the tip. I think you should either get rid of that ability or raise what you pay so that your workers aren’t getting robbed if the customer has a change of heart. If all together with shopping and driving I spend 60-90 minutes and I end up making about $10, that’s wrong.
There are literally no benefits except the fact that you can work a flexible schedule. That is it!
There are no benefit passages for contract workers. 20 word minimum so the rest of this sentence is filler.
There are none. No healthcare, no mileage reimbursement, no commission, no bonus, no quality boosts, nothing at all to make you want to do anything more than the minimum required
You can choose as many or as few hours as you wish to work, but there is no paid time off, holiday pay, health coverage, etc. They do have third-party programs they participate in that give discounts on different items and services each week.
If this is your full time job, the benefits aren’t enough to support a person, in my opinion. Great for a part time gig, though.
good money, wear and tear on vehicle, high mileage
What benefits. There are none. They consider giving you $3 for a five star review per batch a bonus! That's BS!!
List based on reports from current and former employees. It may not be complete.
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