Lumen Benefits

3.7
769 Ratings

Our Benefits

Lumen Enhanced Benefits

Our people are the heart of what we do, so we've designed our total rewards package to give you choices. As technology is redefining the way we live and work, it's also helping you find the benefits that are right for you and your loved ones. We're proud to offer a broad range of Health, Life, and Voluntary benefits that enhance your physical, mental, emotional, and financial well-being. 

CORE HEALTH BENEFITS

Medical, prescription drug, dental, and vision

SPENDING ACCOUNTS

Health and child-care spending accounts

2nd MD

Allows members to connect with leading medical experts for a 2nd opinion on all heathcare conditions

TELEMEDICINE

Virtual doctor visits for when going to a dr. office isn’t an option

WELL CONNECTED WELLNESS PROGRAM

Preventative care and rewards for making healthy choices

CARE@WORK

Company paid membership to Care.com and subsidies for certain types of back up care

ADOPTION ASSISTANCE

Offers assistance to give a child under the age of 18 a permanent home

PARENTAL LEAVE

Offers mothers (including non-birth mothers) and fathers paid, approved time off for a new child

TUITION SUPPORT

Pre-Paid Tuition or Tuition Reimbursement programs available

401K MATCH

401(k) company match helps your money grow

PAID HOLIDAYS

Enjoy holidays with your family throughout the year

PAID AND FLEXIBLE TIME OFF

Generous paid and flexible time off policies allow our people the opportunity to refresh and recharge

SURVIVOR BENEFITS

Provides 6 months of continued pay and health coverage for an eligible survivor in the event of the employee’s passing

Which benefits does Lumen provide?

Current and former employees report that Lumen provides the following benefits. It may not be complete.

Insurance, Health & WellnessFinancial & RetirementFamily & ParentingVacation & Time OffPerks & DiscountsProfessional Support

Insurance, Health & Wellness

Health Insurance
3.5
225 Ratings
Employer Verified
3.4
41 Ratings
Employer Verified
3.7
28 Ratings
Employer Verified
3.7
27 Ratings
Employer Verified
3.6
21 Ratings
Employer Verified
3.5
20 Ratings
Employer Verified
3.6
18 Ratings
Employer Verified
3.7
17 Ratings
Employer Verified
3.3
12 Ratings
Employer Verified
3.8
6 Ratings
Employer Verified
1.0
1 Rating
Employer Verified
1.0
1 Rating
Employer Verified

Financial & Retirement

3.5
200 Ratings
Employer Verified
3.6
33 Ratings
Employer Verified
3.3
9 Ratings
Employer Verified
3.8
5 Ratings
Employer Verified
2.3
4 Ratings
Employer Verified
2.5
2 Ratings
Employer Verified
3.0
2 Ratings
Employer Verified
2.5
2 Ratings

Family & Parenting

3.8
35 Ratings
Employer Verified
3.5
13 Ratings
Employer Verified
4.2
9 Ratings
Employer Verified
3.9
7 Ratings
Employer Verified
3.6
5 Ratings
Employer Verified
1.0
1 Rating
Employer Verified
1.0
1 Rating
Employer Verified
1.0
1 Rating
Employer Verified
1.0
1 Rating
Employer Verified
Childcare
Employer Verified

Vacation & Time Off

3.8
125 Ratings
Employer Verified
4.1
41 Ratings
Employer Verified
3.6
10 Ratings
Employer Verified
3.0
5 Ratings
Employer Verified
3.3
4 Ratings
Employer Verified

Perks & Discounts

2.7
49 Ratings
Employer Verified
3.7
12 Ratings
Employer Verified
3.0
4 Ratings
Employer Verified
3.7
3 Ratings
Employer Verified
2.5
2 Ratings
Employer Verified
4.0
1 Rating
Employer Verified
Legal Assistance
Employer Verified
Travel Concierge
Employer Verified

Professional Support

4.0
11 Ratings
Employer Verified
3.3
8 Ratings
Employer Verified
3.7
7 Ratings
Employer Verified
3.0
3 Ratings
Employer Verified
Apprenticeship Program
Employer Verified

Employee Benefit Reviews

Showing 1–10 of 769 comments

Most Commented

  • Health Insurance(225 comments)

    Many options to choose from

  • 401K Plan(200 comments)

    Easy to contribute, good company matching.

  • Vacation & Paid Time Off(125 comments)

    Best thing about Vacation & Paid Time Off at Lumen: Generous amount of paid time off, including vacation days, sick days, and personal days, allowing employees to take the time they need to recharge and refocus. Flexible scheduling options, allowing employees to work around their personal schedules and commitments. Worst thing about Vacation & Paid Time Off at Lumen: Limited flexibility in scheduling time off, with some restrictions on when employees can take their paid time off. Difficulties in getting approval for time off during peak business periods, which can be stressful for employees who need time off for personal reasons.

Mar 27, 2023
5.0
Current Engineer in Denver, CO, Colorado

Variety of different options, few times I've had to use was smooth.

Report
Mar 28, 2023
4.0
Current Senior Consultant in Phoenix, AZ, Arizona

Can be significant contribution depending on options you select

Report
Mar 20, 2023
5.0
Former Channel Manager in West Monroe, LA, Louisiana

Great family focused and favorable 401k

Report
Mar 20, 2023
4.0
Current Employee

Lots of options to choose from

Report

What Lumen employees are saying

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Mar 15, 2023
5.0
Current Coordinator in Jacksonville, FL, Florida

Vacation time is generous for tenure.

Report
Mar 14, 2023
5.0
Former Sales Executive in New York, NY, New York State

great and value for teams

Report
Mar 14, 2023
5.0
Current NIPM in Los Angeles, CA, California

Benefits are good and bonuses

Report
Feb 27, 2023
4.0
Current Analyst in Monroe, LA, Louisiana

health benefits and health rewards program

Report
Feb 24, 2023
4.0
Former Lead Operations in Denver, CO, Colorado

Low premiums but really push to high deductible plans. Month of parental leave you can take in week segments (non-consecutive).

Report
Feb 22, 2023
5.0
Current Employee

Good 401k, good medical and dental.

Report
Viewing 1 - 10 of 769 Reviews

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