Lumen Benefits

595 Ratings

Employer Summary

Lumen Enhanced Benefits

Our people are the heart of what we do, so we’ve designed our total rewards package to give choices. As technology is redefining the way we live and work, it’s also helping our people find the benefits that are right for them and their loved ones. Our plans are designed to help our people live a healthy life, manage finances, and support those who matter most.


Medical, prescription drug, dental, and vision


Health and child-care spending accounts

2nd MD

Allows members to connect with leading medical experts for a 2nd opinion on all heathcare conditions


Virtual doctor visits for when going to a dr. office isn’t an option


Preventative care and rewards for making healthy choices


Company paid membership to and subsidies for certain types of back up care


Offers assistance to give a child under the age of 18 a permanent home


Offers mothers (including non-birth mothers) and fathers paid, approved time off for a new child


Pre-Paid Tuition or Tuition Reimbursement programs available


401(k) company match helps your money grow


Enjoy holidays with your family throughout the year


Generous paid and flexible time off policies allow our people the opportunity to refresh and recharge


Provides 6 months of continued pay and health coverage for an eligible survivor in the event of the employee’s passing

Employee Benefit Reviews

Showing 1–10 of 595 comments

Most Commented

  • Health Insurance(181 comments)

    The health insurance packages are very comprehensive and affordable.

  • 401K Plan(172 comments)

    The 401K option is pretty standard, like you would see at other most other companies comparable to this one.

  • Vacation & Paid Time Off(109 comments)

    3 weeks per year to begin more after t years

Dec 8, 2020
Current Senior Manager - Tax in Broomfield, Colorado

They offer Bind health insurance which is on-demand.

Nov 13, 2020
Current Enterprise Director in San Jose, California

Unlimited PTO for Management, Good Health Insurance Coverage and Options. Lacking in company perks and incentives.

Jan 22, 2021
Current Network Technician in Portland, Oregon

I am reviewing benefits with the intention of focusing on the medical benefits which is the big one and very expensive for me personally. This year we were given 3 choices for our health insurance, two of those were CDHP's with HRA accounts or a HDHP plan with a HSA account. I have insurance for myself, spouse, and children. This is a CWA union position and the premiums I list are for a technican at top pay. Premiums are slightly lower for newer techs on lower wage steps. I list only the premiums for employee+spouse+family below. If you want to know the premiums for other coverage options as a rough percentage those rates: Employee only 20%, Employee+children 50%, and Employee+spouse 60% The "Premium" CDHP plan for employee+spouse+children has a $3000 Deductible/$6400 Out of Pocket Max and a $2000 employer funded HRA account with an employee premium of $651/month. The HRA money can only be used for medical expenses. Unused monies do carry over to the next year. However, if you leave the company or even just change medical plans during open enrollment, you lose that carried over money. I had this plan previously. In 2015 I was paying $140/Month for this plan. The "Standard" CDHP plan for employee+spouse+children has a $3000 Deductible/$6850 Out of Pocket Max and a $1000 employer funded HRA account with an employee premium of $486/month. The HDHP Plan for employee+spouse+children has $3000 Deductible/$6850 Out of Pocket Max and an employee premium of $373/month. This does let you fund your own HSA through payroll deductions pre-tax. You can then use that money to pay medical expenses as well as dental and vision expenses. I currently have this plan.

Sep 23, 2020
Current Activations Tech in Broomfield, Colorado

The affordability of it all

Sep 15, 2020
Former Order entry in Naples, Florida

Flexible but medical requires mail in pharmacy and is much higher on some meds

Aug 28, 2020
Current Employee

Good health insurance. FTO for some employees

Aug 26, 2020
Current Employee

Good amount of time off, company match on 401k is good. Health insurance isn’t great.

Sep 14, 2020
Former Engineering in Cedar Park, Texas

Time off is ok in my opinion

Sep 8, 2020
Current Employee

PTO is good, as well as Paternity/Maternity leave.

Aug 17, 2020
Former Director in Vancouver, Washington State

The worst things is the high deductible plans. The best is that they have decent benefits otherwise and they did keep costs steady last year.

Viewing 1-10 of 595

Benefits Summary

List based on reports from current and former employees. It may not be complete.

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