NICE inContact Employee Benefits and Perks | Glassdoor

NICE inContact Benefits

3.2
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66 Ratings

Employee Benefit Reviews

Showing 1–10 of 68 comments

Most Commented

  • Nov 29, 2018
    StarStarStarStarStar Current Employee in Sandy, Utah

    Very comprehensive benefits package - medical, dental, vision, STD/LTD, voluntary benefits, etc. A new spousal surcharge was just implemented and it is really frustrating. We are being penalized for trying to provide care for our whole family. But overall, the cost of the premiums is fair and the different medical plan options make it nice to be able to choose for my family. New benefits were just announced and I think they are actually really good. Parental/maternity leave is a joke. If we had a better leave, we would be able to recruit more candidates. Especially in Utah.

  • Dec 10, 2018
    StarStarStarStarStar Former Employee in Sandy, Utah

    Salary increases are small <3%, women are still among the lowest paid, and overall compensation doesn't align with leadership feedback during performance reviews.

  • Nov 30, 2018
    StarStarStarStarStar Current Anonymous Employee in Salt Lake City, Utah

    We get a pretty decent amount of ATO (not PTO; it doesn't roll over nor are we compensated if we leave without using it.) 16 days to start; 4 more days at 3 years. 401k just got better. The company now matches half a percent for each percent up to 10% which means we get 5% from the company as long as we save 10% ourselves. The worst thing is the healthcare which now has a $75 monthly surcharge added if you want to insure your employed spouse. If your spouse is on his/her own plan, then you get a $50 monthly bonus.

  • Nov 27, 2018
    StarStarStarStarStar Current Employee in Sandy, Utah

    They are now charging a spousal surcharge to even use our healthcare if the spouse is employed.

  • Dec 10, 2018
    StarStarStarStarStar Current Employee in Salt Lake City, Utah

    If your spouse is employed there is now a surcharge of $75 a month to have them covered on the companies health plan.

  • Oct 31, 2018
    StarStarStarStarStar Current Senior Network Engineer in Sandy, Utah

    Great benefits and a great place to work, compensation is good.

  • Jul 13, 2018
    StarStarStarStarStar Former Technical Support Engineer in Sandy, Utah

    Par for industry nothing to actually note as special.

  • May 29, 2018
    StarStarStarStarStar Current Employee in Sandy, Utah

    The coverage on paper is pretty decent but I've had to fight to get even routine things covered, especially medication.

  • May 18, 2018
    StarStarStarStarStar Current Employee in Salt Lake City, Utah

    The benefits package is outstanding

  • Apr 17, 2018
    StarStarStarStarStar Current Employee in Salt Lake City, Utah

    Worst: UHC, low 401k contrib with investment Best: HSA, limited FSA, HDP, LDP ... options.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

Legend:
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Insurance, Health & Wellness

Financial & Retirement

Family & Parenting

Vacation & Time Off

Perks & Discounts

Professional Support

  • Diversity Program
  • CheckmarkJob Training (11)
  • Professional Development
  • Apprenticeship Program
  • Tuition Assistance

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