Orchard Supply Hardware Employee Benefit: Job Training | Glassdoor

Orchard Supply Hardware Job Training

20 employees reported this benefit

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Available to US-based employees (Change location)

Employee Comments

Showing 1–8 of 8
  • Mar 25, 2018
    StarStarStarStarStar Current Customer Service Associate in Lakewood, California

    They lay out exactly what's expected of you. They even train you how they want you to interact with customers.

  • Jan 11, 2018
    StarStarStarStarStar Current Department Lead in Concord, California

    There isnt any job training, other than a video now and then.

  • Dec 12, 2017
    StarStarStarStarStar Current Customer Service Representative in Sunnyvale, California

    Job training was on the fly and still is and they expect you to know how to do everything. Thats if you even get job training tobegin with. There is no designated positions anymore which is stressful.

  • Apr 11, 2017
    StarStarStarStarStar Current Sales Associate in Tracy, California

    it is not their strength

  • Jan 19, 2017
    StarStarStarStarStar Current Sales Associate in East Los Angeles, California

    Outside of initially getting some "online modules training" specific to your hardware department for the first few shifts on the job, it is literally less than a week's time and then you are CONSTANTLY scheduled to "work the floor" and have NO allowed time for training.

  • Feb 18, 2016
    StarStarStarStarStar Former Customer Service Representative in Pismo Beach, California

    If you ever wanted to learn how to do something at Orchard, they'd make an effort to show you how to do it.

  • Dec 28, 2015
    StarStarStarStarStar Current Cashier in Pasadena, California

    Training is very quick for cashiers. They simply make you scan a few barcodes in an old paper packet. They show you how to change quantity, mark an item for later pick up, and then they turn you loose on the floor. In the past you would be situated with a more experienced cashier to help answer any questions you have but that no longer applies. Staff is often too low for other cashiers to have time to help you. Any other circumstances (and there are a lot of things that can go wrong as well as rules that you are not informed of) are your problem and hopefully, they will occur when you have someone nearby to help you.

  • Oct 15, 2015
    StarStarStarStarStar Former Customer Service Representative in La Verne, California

    willing to train for additional responsibilities

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