18 employees reported this benefit
Fair plan relative to the industry
PTAC is a NOC, but they force the brave understaffed members to wear more hats than a circus sideshow. It is a 24/7 entity so you will work every holiday this planet celebrates. While I was there I enjoyed every Christmas morning monitoring our NOC and wondering what my family was doing. Time off and PTO is lumped together as "Vacation" or "Personal Vacation" and you are given a fraction of what other companies, startup or otherwise, fast food or janitorial, even nurses and emergency service workers would receive. Every year you are granted a few extra days, but at PTAC, where missing a day short-notice CAN (this is not an exaggeration) result in the company crashing and burning, you will NOT be using your time off in a way most people would find enjoyable. I totaled my car on the way to work one day and my supervisor (who is a fantastic person I should add) had to work my shift; what I didn't expect, after texting him photos of what remained of my car, was our fanged HR department to require all sorts of form-filled evidence along with a police report and other things you'd expect to provide if you were caught breaking and entering someone's home. If you want to take a vacation, you'd better put in your time off request at least 3 months early.
Earning vacation time can seem like a long process, especially as a part time employee and after first few years, it takes a LONG time to accrue extra weeks. Depending on management of a particular store/zone, it can be hit or miss if the vacation/PTO time gets put in correctly for you to be paid when you should be