131 employees reported this benefit
Training is very easy. It's done online
Not a whole lot of training. More of a “learn as you go” type deal. But it was easy for me.
Training is extensive and detailed you learn a lot!
Terrible. You have to memorize an entire script before your review and it does not flow well at all. The training is mostly cleaning, you are expected to clean almost the entire gym and clean for your co workers if they do not do it as well.
Pretty basic proceess but some people trying to make everything seem like rocket science.
Having to remember the tours, and be tested on them in order to get full pay
The company offers many opportunities for employee training.
They trained me how to do a tour, sign up a new member, cancel a membership and answer customers' questions.
I hope that most didn't have the same training experience that I had. Because my store was understaffed my training was not consistent. I had each person telling me different things, there were "patches" of information I was missing (and confronted on as if I had purposefully goofed)...all in all I really wish that my training had been taken more seriously. It's not rocket science, but if they had focused more on making sure I understood the programs used and less time focusing on telling me to go clean, I would have gotten more out of it.
The job training was pretty decent. wish I had different co workers.