98 employees reported this benefit
It is mediocre, you watch videos but still get trained on the job. Can feel stressful which makes it more realistic, but they don't do the best job at it. Some days I just did menial tasks instead of my actual training.
They consider training throwing a new worker out on the sales floor alone on a busy Saturday night. Not good at all.
They train you while you're working and if you don't get it down within a few days they will treat you like garbage.
the training is good only suggestion I have is it should be a little longer than we normally do.
They are thorough about job training but the process is very corporate - they treat you like you are a peg they are fitting into a hole.
you are only trained for 2 days, after that you are expected to know how to run the store since you'll be trained in multiple areas outside of your position.
Though you train alongside experienced employees, there is a lot that they don't tell you that you have to learn from other people or learn by getting yelled at.
Videos explain some information needed to understand the job. I feel that they may be a little outdated as there were some changes from when I started working from what I saw in the videos. Mostly learn on the job. Management is very patient when you're going through the learning process though.
The videos are long and not very helpful. The best part they throw you into a situation but have someone there to always help.
The job training wasn't as informative as you need it to be. Computer Training: the most informative information that you get and always updated. Fitting room training: you're not trained by a manger you're trained by an employee and they forget key information to making the fitting room flow as it should. I had to work for 3 months to perfect it myself and learn from trial and error. Cashier training: you shadow a cashier which l is a bad technique because they're so busy with customers and trying not to ruin their performance score to explain what they're doing. It takes a while to get the hang of and to remember to press pin pad after youre finished with the transaction so the scan bag time stops. all together this is the worst position to be trained in since you're self learning. Stock room: self explanatory when they give you the hard tagging guide, but instead of them checking your work as you go they leave you on your own and the other stock employees seem bothered when I ask because they have a lot to do as well. Sales floor training: They basically told me what to do and left me on my own for 15 minutes. Floor is the easiest to learn.