Rural/Metro Employee Benefits and Perks | Glassdoor

Rural/Metro Benefits

2.6
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25 Ratings

Employee Benefit Reviews

Showing 1–10 of 25 comments

Most Commented

  • Vacation & Paid Time Off(5 comments)

    “If the scheduling supervisor actually did their job to find you coverage better and in a timely fashion I would have give more stars. Other wise the...”

  • Health Insurance(3 comments)

    “At the time I was employed the health insurance for my family of 5, including my spouse and myself ran about $250.00 per pay period, every 2 weeks.”

  • Apr 21, 2017
    StarStarStarStarStar Former Director of Corporate Strategy in Scottsdale, Arizona

    The organization was acquired by American Medical Response in 2015 who failed to integrate the workforce in a reasonable manner. Executives were strung along for up to 6 months before offered an option to stay or leave with RIF benefits and AMR failed to honor the annual review process, annual raise process, and annual bonus process established by the company.

  • Mar 15, 2017
    StarStarStarStarStar Former Employee in Scottsdale, Arizona

    Not good but not the worst....relatively high deductibles but I've seen higher.

  • Apr 18, 2017
    StarStarStarStarStar Former Employee in Winter Garden, Florida

    I was in my early 20's and on my parents insurance. but from what i know the dental in average. other benefits are below average

  • Aug 15, 2016
    StarStarStarStarStar Former Advanced EMT in Knoxville, Tennessee

    I've seen better packages, but I've also seen worse. The medical was ok, but if you didn't follow it to the "T" it wouldn't pay and they did a bio-metrics screening to get a better rate, but if it wasn't done on time you paid out the butt. One thing I did like was they had a Lawyer insurance if you ever needed one for a pennies on the dollar. I'm not sure if they still do that. Vacation time was a pain in the rear to say the least. I always planned 6 mo. ahead of the required 2 weeks and still they wouldn't give you an answer until several days prior and then would deny you if you couldn't find your own coverage. Which never made sense since they paid someone to manage the schedule. THEIR ONLY JOB!!

  • Aug 13, 2016
    StarStarStarStarStar Current System Status Controller in San Diego, California

    Great choices for health insurance and diverse comprehensive benefits package

  • Sep 13, 2016
    StarStarStarStarStar Former Employee in Scottsdale, Arizona

    Health insurance wasn't too bad.

  • Jul 06, 2016
    StarStarStarStarStar Former Employee in Scottsdale, Arizona

    Good health, dental & vision insurance plan. Good 401(K) plan. Vacation and sick time policy could be lengthened.

  • Jun 05, 2016
    StarStarStarStarStar Current Field Paramedic in Buffalo, New York State

    Pros: Dental and Vision plans are very good. 401k plan(s) offered. PTO Builds up quickly after about 5 years. Cons: I find it terrible that a company that employs heathcare workers, who are on the front lines with sick and injured patients are offered such terrible health insurance. If you started before the last contract, you had the option to go with a PPO plan from Univera. This option offered pretty good coverage, but at a price. New Employees do not have the option to have the better Univera Coverage.

  • May 06, 2016
    StarStarStarStarStar Former EMT in San Diego, California

    You accrue sick and vacation time. It is hardly anything at first but this is also negotiated through the union...so no help there. The 401K match...is discretionary. So when you contribute at least 2% all year long, you then have to wait another whole year to find out they didn't want to match your 2%. Nothing special about the medical/dental/vision/life. You can get much better rates with other organizations. Not surprising for how cheaply this company is run.

  • Mar 19, 2016
    StarStarStarStarStar Former Field Paramedic in Fountain Hills, Arizona

    The medical insurance was pretty good at the time I was there. They also did a great job matching our 401K. The only problem I had was with the disability insurance of CIgna. I paid faithfully for 6 years, and then when I had a legitimate horrible medical problem that left me disabled until I got through multiple surgeries over 4 years, Cigna denied me and denied my appeals. They are AWFUL. At this point, I will have to get a disability lawyer to persue the thousands of dollars they owe me. Other than that, our union was IAFF and they were very good. I think we had really fair benefits. I don't blame them that CIGNA is dishonest.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • CheckmarkHealth Insurance (23)
  • Dental Insurance
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Supplemental Life Insurance
  • Disability Insurance
  • Occupational Accident Insurance
  • Health Care On-Site
  • Mental Health Care
  • Retiree Health & Medical
  • Accidental Death & Dismemberment Insurance

Financial & Retirement

  • Pension Plan
  • Checkmark401K Plan (23)
  • Retirement Plan
  • Employee Stock Purchase Plan
  • Performance Bonus
  • Stock Options
  • Equity Incentive Plan
  • Supplemental Workers' Compensation
  • Charitable Gift Matching

Family & Parenting

  • CheckmarkMaternity & Paternity Leave (14)
  • Work From Home
  • Fertility Assistance
  • Dependent Care
  • Adoption Assistance
  • Childcare
  • Reduced or Flexible Hours
  • Military Leave
  • Family Medical Leave
  • Unpaid Extended Leave

Vacation & Time Off

Perks & Discounts

  • Employee Discount
  • Free Lunch or Snacks
  • Employee Assistance Program
  • Gym Membership
  • Commuter Checks & Assistance
  • Pet Friendly Workplace
  • Mobile Phone Discount
  • Company Car
  • Company Social Events
  • Travel Concierge
  • Legal Assistance

Professional Support

  • Diversity Program
  • Job Training
  • Professional Development
  • Apprenticeship Program
  • Tuition Assistance

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