SECURUS Technologies Employee Benefits and Perks | Glassdoor

SECURUS Technologies Benefits

2.7
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32 Ratings

Employee Benefit Reviews

Showing 1–10 of 32 comments

Most Commented

  • Oct 20, 2017
    StarStarStarStarStar Current Project Manager in Dallas, Texas

    They have Health, Dental, and Vision Insurance, and a very good 401 K contribution. Not something that would tip the scale in a decision making process but comparable to other companies.

  • Mar 04, 2018
    StarStarStarStarStar Current Associate in Carrollton, Texas

    The company does not allow for any personal time to carry over; only sick days. If you don't use the personal/vacation days, they are gone. The insurance that they choose is also very expensive, and the amount that they contribute toward the plan is not much.

  • Nov 05, 2017
    StarStarStarStarStar Current Employee in Carrollton, Texas

    Securus likes to send out press releases saying that it's a tech company, but the similarity to tech begins and ends there. Vacation time and the number of company holidays are noticeably below average for the tech industry. You can't carry over any vacation time to the next year, which is non-standard for tech and effectively causes the company to grind to a halt every December while the employees use up their vacation time. Health insurance is basically a choice between two high-deductible plans that might as well just be called catastrophic illness coverage - you'll be paying every month through payroll deductions and out of your own pocket if you're sick. Securus management spends a lot of time figuring out new ways to save a nickel - often at the expense of the employees.

  • Sep 09, 2017
    StarStarStarStarStar Former Senior Software Engineer in Addison, Texas

    Benefits package was too expensive to use. It was genuinely not worth having. It is a major reason I left for less pay.

  • Apr 26, 2017
    StarStarStarStarStar Former Employee in Dallas, Texas

    Time off is earned weekly.

  • Aug 21, 2016
    StarStarStarStarStar Former Employee in Carrollton, Texas

    Horrible service that strong arms customers. Poor team building, no employee recognition.

  • Apr 20, 2016
    StarStarStarStarStar Current Sales Executive in Carrollton, Texas

    Securus is a smaller company so the benefits offering can get pricing. The overall package is good.

  • Mar 25, 2016
    StarStarStarStarStar Current Employee in Dallas, Texas

    Insurance is more and more expensive each year. Also, I have plenty of time off alloted, but cannot take it and meet my objectives. No rollover or buy-back; use it or lose it.

  • Mar 23, 2016
    StarStarStarStarStar Former Employee in Dallas, Texas

    The cost of benefits and deductibles got higher each year, negating any raise that may have been given. In fairness, the benefits package is comprehensive, just expensive. Vacation time is use it or lose it, no carry-over from year to year, though sick time can carry over. If you want to work from home on a regular basis, it will cost you 2% of your salary. Work attendance is closely scrutinized and if you need some time, they charge you. The CEO used to live in Minnesota and his attitude is that everyone should be in the office, even during bad weather. If you can't get in because of ice, you either need to take a vacation day or risk your car and possible health and life to get in. Even non-essential employees regardless of if you could work from home, get your work done OK and not risk yourself or others. Very short-sighted and not at all employee focused.

  • Mar 30, 2016
    StarStarStarStarStar Former Employee in Dallas, Texas

    Benefit package is too expensive and premiums increase every year more than the measly 2% salary adjustment

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • CheckmarkHealth Insurance (31)
  • CheckmarkDental Insurance (13)
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Supplemental Life Insurance
  • Disability Insurance
  • Occupational Accident Insurance
  • Health Care On-Site
  • Mental Health Care
  • Retiree Health & Medical
  • Accidental Death & Dismemberment Insurance

Financial & Retirement

  • Pension Plan
  • Checkmark401K Plan (30)
  • Retirement Plan
  • Employee Stock Purchase Plan
  • Performance Bonus
  • Stock Options
  • Equity Incentive Plan
  • Supplemental Workers' Compensation
  • Charitable Gift Matching

Family & Parenting

  • Maternity & Paternity Leave
  • Work From Home
  • Fertility Assistance
  • Dependent Care
  • Adoption Assistance
  • Childcare
  • Reduced or Flexible Hours
  • Military Leave
  • Family Medical Leave
  • Unpaid Extended Leave

Vacation & Time Off

Perks & Discounts

  • Employee Discount
  • Free Lunch or Snacks
  • Employee Assistance Program
  • Gym Membership
  • Commuter Checks & Assistance
  • Pet Friendly Workplace
  • Mobile Phone Discount
  • Company Car
  • Company Social Events
  • Travel Concierge
  • Legal Assistance

Professional Support

  • Diversity Program
  • Job Training
  • Professional Development
  • Apprenticeship Program
  • Tuition Assistance

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